3,041 Reviews of Claremont Toyota - Service Center
Employees very courteous, informative and very helpful. Waiting time not very long time. The waiting area is vey ckean Waiting time not very long time. The waiting area is vey ckean More
Very friendly and always willing to help out with any problems that I have on my truck problems that I have on my truck More
Good, timely, cordial service. I am a customer since 2016. The new dealership improved the service and communications compared to the former one. I am a satisfied customer . I am a customer since 2016. The new dealership improved the service and communications compared to the former one. I am a satisfied customer . More
The service was great up until it was time to pick up my car. After I paid for my service, I gave the Valet my receipt and waited and waited and waited for my car. After 15 minutes, I asked what was going o car. After I paid for my service, I gave the Valet my receipt and waited and waited and waited for my car. After 15 minutes, I asked what was going on. He said my car is coming up. After 30 minutes I asked again where’s my car. He said it’s coming and it’s on its way. After 45 minutes I was still waiting after an hour. I was getting mad For waiting so long for my car after paying. at the hour and 10 minute mark I told the Valet I want my car now and he said it was at the other building and apparently they couldn’t find my car. This was absolutely ridiculous. More
The staff I encountered before were all quite good, but this time was really disappointing. There was a nail in the tire, and after a whole day of inspection, they found one. When I went to pick up the car this time was really disappointing. There was a nail in the tire, and after a whole day of inspection, they found one. When I went to pick up the car that evening, I noticed another nail still in the tire. They told me to come back the next day, but the following day, they said too much time had passed and that I would have to cover the cost myself. I purchased tire insurance, and no one wants to face such issues. It wasted my time and disrupted my work, yet after two days, the tire still wasn’t fixed. More
Great help from the Toyota team! Would definitely recommend to family/ friends to bring their vehicle Would definitely recommend to family/ friends to bring their vehicle More
Great staff got exactly what I was promised definitely going back for another car with you all going back for another car with you all More