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Claremont Toyota - Service Center

Claremont, CA

4.4
3,029 Reviews

3,029 Reviews of Claremont Toyota - Service Center

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March 29, 2025

Good experience, some room for improvement. There was a time when dealerships would was your car. More

by REYNOSO520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tobar
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

I like the atmosphere. I’ve bought my cars from Claremont. Their customer service is welcoming. More

by ZAVALA3OFUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Alsalamony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

There was nothing special about this assembly line like experience. The whole team should be retrained on customer service, More

by BEEAUBREE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know who called I didn’t get help from anyone.
Mar 28, 2025 -

Claremont Toyota responded

It's disappointing to see that we fell short of expectations. Your feedback is valuable to us and allows us the opportunity to improve, which is why we'd like to speak with you at your convenience. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

Mar 29, 2025 -

BEEAUBREE23 responded

Just I wanted to reiterate, there was nothing special about the experience at the dealership. The whole team lacks customer service. I literally felt invisible here.

March 28, 2025

The routine service on my 2021 Corolla was completed well within the time promised. I highly recommend having your car serviced at Claremont Toyota. More

by LEILANISMITH33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Claremont Toyota provided excellent routine service on my 2021 Corolla. I highly recommend the dealership. More

by LEILANISMITH33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marisela Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2025

Always helpful in the process of caring for my car. Not pushy either, which is nice. Good attention to detail. More

by RIOSAM_87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candace Harrington
March 27, 2025

I took my Rav Prime in for maintenance and was out within two hours. The service was great. It was quick and easy and my car is running smooth. Thank you Claremont Toyota! More

by POPPI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

the best dealership ive been to. everyones friendly and Danny the salesguy is very cool. More

by MERVINCASUGA07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Reigstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

When I said I was ready to purchase a car I inquired about and made an appointment I was expecting the car to be ready to go. I wasn't offered to have the car reserved but rather "inventory moves quick" More

by EDRIC.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick Bates
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Claremont Toyota responded

While glad that we were able to get you into a vehicle, we're disappointed that the process was far from seamless and we could have done a much better job of communicating a couple of different things to you. We appreciate your in-depth feedback, as we'll be using this as a learning tool to better serve prospective buyers in the future. If we can be of any assistance with anything, please don't hesitate to contact us. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

March 27, 2025

Joey , the fleet manager was spectacular very helpful nice young man. And Orlando The finance manager was excellent too. More

by SB1090745
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Orlando Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
Mar 28, 2025 -

Claremont Toyota responded

We're thrilled to hear about your positive experience with Joey and Orlando. Our team strives to provide top-notch service, and it’s great to know they made a lasting impression. We appreciate your feedback! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

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