Cityside Subaru - Service Center

Cityside Subaru is a great business. Lots of experienced and friendly staff. Will continue use them for terrific service. Lots of experienced and friendly staff. Will continue use them for terrific service. More

I emailed a low-level request for something helpful to me but presumably not important to the dealership. Brendan Yue got back to me with exactly what I needed (a receipt) in less than half an hour. I was st but presumably not important to the dealership. Brendan Yue got back to me with exactly what I needed (a receipt) in less than half an hour. I was stunned by such swift customer service by email. More

Waiting area is pleasant and they have added food and drink which is appreciated.. I wish I had a more detailed explanation of the work done on my car even if it was just maintenance. Recently I recei drink which is appreciated.. I wish I had a more detailed explanation of the work done on my car even if it was just maintenance. Recently I received an email telling me that my tires need replacement based on mileage. It has less than 10,000 miles! I wish there was more coordination and access to repair info. such as you get with a medical site ie.. history etc... More

The team at Subaru are consistently helpful and did a great job on my car great job on my car More

Always courteous and at explaining the bill. Also calling when the car is ready to be picked up. Also calling when the car is ready to be picked up. More

This has easily been one of the most enjoyable car buying experiences that I have ever had. Usually, I walk into a dealership thinking, "I'd literally rather eat lead paint than be here right now." Buying a experiences that I have ever had. Usually, I walk into a dealership thinking, "I'd literally rather eat lead paint than be here right now." Buying a car should be an exciting experience, but in the handful of times that I've gone to a dealership, I've been talked down to and disrespected. I can only assume that it's because I'm a bit young and also a woman, which, hello, it's 2021. Can we stop assuming that women are naive and incapable? Thanks! Before coming to Cityside, I checked out another location, and the salesman was downright aggressive. Now, I know what you might be thinking: "Maybe this anonymous reviewer is the actual jerk! Maybe the pattern here is that she's rude and that the salesmen respond in kind!" I'll be honest with you, my dear wayward reader who somehow stumbled onto this review. I have a lot of anxiety. I worry about how people perceive me all the time. I don't want to be rude. I was a waitress for a decade, and I'd hate to subject people to the same kind of harassment that I sometimes got. I know that patience and kindness go a long way, so please believe me when I say that this guy was aggressive towards me for literally no reason. It's a long story that I won't get into. We're approaching mini essay territory here. All you need to know is that Cityside Subaru is full of friendly people. I wish I could remember the name of the incredibly kind man who I spoke to on the phone before I went in. Michael, maybe? He was the best. I'm sorry that your name slipped my mind! Joe Cliggott is who ultimately helped me get a car. He's a peach. I'd buy 100 cars from him if I had the money to do it. I also ended up leaving a CD in the car that I was trading in by accident, and he rescued it for me. What a guy! Seriously, if you're the kind of person who dreads going to the dealership, come to Cityside Subaru. And if you love going to the dealership, come to Cityside Subaru for an even better experience. More

Thank you to Cityside Subaru for always making things so quick and easy! Couldn’t ask for better service, or kinder help from their staff. quick and easy! Couldn’t ask for better service, or kinder help from their staff. More