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Cityside Subaru

Belmont, MA

4.9
3,557 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,557 reviews

December 23, 2022

Everyone was very welcoming and everything from the point of service onward was efficient! even though we didn’t test drive anything, there was no pressuring. More

by Jess
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2022 -

Cityside Subaru responded

Hi Jess, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

December 22, 2022

This is the second car we have purchased from him within 3 years. He is trustworthy, knowledgeable, readily available and a pleasure with whom to work. More

by hdorkinmd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Cityside Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

December 21, 2022

Always courteous and at explaining the bill. Also calling when the car is ready to be picked up. More

by jacquie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember
Dec 23, 2022 -

Cityside Subaru responded

Hello Jacquie, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Cityside Subaru!

December 20, 2022

Our salesman, Nate Williams, was wonderful and made our leasing experience seamless and pleasant. I highly recommend him. More

by DSEIDERS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Cityside Subaru responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 16, 2022

They were super helpful, and really worked with us honestly and successfully! Thanks again! Will spread the word! More

by a.shields83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Cityside Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 16, 2022

Only issue would be that I was told I was getting one color and got another, still a very worth while purchase. More

by tmachado0816
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Cityside Subaru responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out at (617) 826-5000 and we will do our best to make this better. We hope to hear from you soon.

December 13, 2022

No hassle -courteous Professionals -very knowledgeable on their Products It was a pleasure dealing with this dealership Will refer customers to the Dealership Flavio always went beyond service and very Pr More

by kuluzs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Stepanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian O’Malley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Skillman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gale
Dec 15, 2022 -

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 10, 2022

We've bought our last three cars at Cityside in Belmont. They've always made the process an easy one! Rob was great - we'd be happy working with him again. More

by karstenbarde
Recommend Dealer
Yes
Employees Worked With
Rob Gale
Dec 12, 2022 -

Cityside Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 10, 2022

The whole buying process was simple and transparent. I would highly recommend Cityside Subaru to anyone buying a motor vehicle, used or new. More

by cam9130
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Gale
Dec 12, 2022 -

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

November 16, 2022

Very nice to work with Eric. No pressure and kept me informed on when my car was arriving. More

by STEVETANG.H
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Cityside Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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