Cityside Subaru

This was our first experience buying/leasing a new car. We'd done some research and narrowed our options to two makes of car. Having had a less than satisfying experience with another, very aggressive deal We'd done some research and narrowed our options to two makes of car. Having had a less than satisfying experience with another, very aggressive dealer, we were cautious when we came to CitySide. From the moment we walked in, we knew this dealership was differnt: beginning with all our questions and information gathering, test drive, decision-making on whether to buy or lease, to working out a price we were happy with and signing the papers, the process was flawless. Our salesman, Don, and the other members of the team were informative, patient, helpful, and friendly. Everything moved at a comfortable pace, and we never felt rushed or pushed. This was an excellent experience, we love our Impreza, and will most likely return at the end of our lease for another Subaru from CitySide. We highly recommend CitySide Subaru. Thanks, Wendy & Jim More

Mark knows exactly what I want. He is easy to deal with. Mark knows exactly what I want. He is easy to deal with. He called me to check with me after I purchased the car I will come to him again when I nee Mark knows exactly what I want. He is easy to deal with. He called me to check with me after I purchased the car I will come to him again when I need another car. The whole process was smooth and pleasant. I spent very little time and I got the best car. More

Lucas was great to work with as we finalized upon our purchase decision. He did not pressure us and was very responsive to our requests. I will definitely recommend him to our friends who are intereste purchase decision. He did not pressure us and was very responsive to our requests. I will definitely recommend him to our friends who are interested in buying a Subaru. I would definitely call ahead to schedule an appointment with him so that you don't get stuck dealing with some other sales representatives there who fit more into the traditional car salesperson mold. More

As a first time car buyers we apprehensive about going to dealerships because of their reputation for being pushy. We did encounter this at other places, but not at CitySide Subaru. At our first visit, Luke dealerships because of their reputation for being pushy. We did encounter this at other places, but not at CitySide Subaru. At our first visit, Luke showed us everything about the new forester and answered any questions we had. The test drive was informative yet very laid back. From there on, Luke worked with us to make sure we got everything we wanted at a price we were happy with (and no hidden fees- he told us about everything up front). From there everything moved pretty quickly, they take care of it all! Luke even came to pick us up in Boston to go pick up our car- I think that is above and beyond. Before we drove off, he explained everything about the car, the paper work, roadside assistance, etc... All in all, it was a great experience! I will definitely be recommending CitySide to all my friends. More

A great experience from the moment we arrived to completing the purchase and picking up the car. Everything is done right on site for you. I bought the car on Saturday and it was ready to take hom completing the purchase and picking up the car. Everything is done right on site for you. I bought the car on Saturday and it was ready to take home on Monday. Glen and Mark were terriffic to deal with and I highly recommend this car buying experience. More

I have bought two Subaru's from Mark and Cityside Subaru in the past eight years, and now is time for a third. I recommend Mark and the Cityside team as they have been very professional and answer any and a in the past eight years, and now is time for a third. I recommend Mark and the Cityside team as they have been very professional and answer any and all questions I have ever had without sales pressure. More

After an accident, I was in need of a new vehicle. I chose to go to Cityside Subaru because they are located close to my home. I was very pleased with the overall experience that I had when purchasing chose to go to Cityside Subaru because they are located close to my home. I was very pleased with the overall experience that I had when purchasing our Subaru. Mark was very helpful and patiently explained all of our options to us (new vs. used; age of pre-owned vehicle; accessory packages). We never felt pressured - unlike a previous experience at another Subaru dealership. Even when we were negotiating a price, Mark was very honest and straightforward with us. We made it very clear what we wanted to pay for a vehicle and he made it work for us. He found us a vehicle that was in our price range and had the mileage and options that we wanted. I also had pleasant experiences with all of the other employees that I encountered in my visits to the dealership. I cannot recommend them more highly. More

After owning a BMW and LandRover, I was in the market for a more fuel efficient car which was completely dependable, less expensive to maintain and, living in Boston, all wheel drive. The 2009 Forester was a more fuel efficient car which was completely dependable, less expensive to maintain and, living in Boston, all wheel drive. The 2009 Forester was the obvious choice. As a physician, I am extremely busy so I did almost all of my negotiations via internet and phone with literally 7 Subaru dealerships around Boston. After multiple communications with all 7 dealers, I chose to visit Cityside in person first because Lucas came across to me as the most upfront and respectable of all the dealers. You never know what you are going to get in person and I was ready to be on the defensive as most people are walking into a car dealership but it was honestly the easiest transaction I have ever had buying a new car. This dealership was completely reasonable with negotiations involving my trade-in and they were completely true to their word with respect to the quotes given to me on-line, ie no "bate and switch" tactics. We walked in and purchased the car in less an half and hour. But the story doesn't end there.... I went to pick the new car up 2 days later. As soon as I drove it off the lot, the "AT Oil Temp" warning light went off on the dashboard. I drove right back to the dealership where Nate and Lucas took it right down to the shop. To make a long story short, without any fuss at all, they switched that car, including all the paperwork ie registration,title,etc, for a brand new car. As most people know, although this is the right and respectable thing to do, most dealerships would NOT do this without a prolonged fight. All they kept saying was "We just want you to be happy". I have already recommended this dealership to several friends. They have earned a very happy long-term customer!!!! More

Mark was very helpful with picking out a car that fits my needs. There were no pushy sales and I was able to make my decision comfortably. I felt that he was doing his best to offer me a car that matches me needs. There were no pushy sales and I was able to make my decision comfortably. I felt that he was doing his best to offer me a car that matches me by listening to me carefully and making suggestions from wide variety of choices. This also was done in a very short time in an efficient way. More

Buying a car at Cityside Subaru of Belmont, MA was an excellent experience and I highly recommend this dealership to anyone considering a Subaru. From the first visit to browse the selection of Foresters excellent experience and I highly recommend this dealership to anyone considering a Subaru. From the first visit to browse the selection of Foresters to the final visit to drive away in our new car, the atmosphere and staff were friendly and helpful, the usually complicated process of purchasing a new vehicle was made simple and easy to navigate and above all the new Subaru we bought, a 2009 Forester, is a great addition and we look forward to driving this car for many years to come. Our salesman, Mark Lidano, was a pleasure to work with. He never pressured us into any agreement but rather walked us through the process and explained every step as we bought the car. After the purchase was complete and we were about to drive our new Forester home, Mark explained all the components of the vehicle and made sure we were comfortable with it. He assured us the entire Cityside staff would be available should we have any questions or concerns once we brought the Forester home. We even received a follow-up phone the next day from Mark because he wanted to check in on how the car was running. In conclusion, we highly recommend Cityside Subaru of Belmont, MA for the purchase of your next vehicle; ask for Mark Lidano, he's the best. More