Cityside Subaru

I initially went to Cityside to get some information and a test drive (after doing lots of online research). Mark Lidano was very helpful -- asked about what I needed and did not need, what I had been driv a test drive (after doing lots of online research). Mark Lidano was very helpful -- asked about what I needed and did not need, what I had been driving in the past, and what I was looking for in a Subaru. He took me for a test drive on a route that would show many aspects of the Outback I was trying out, and did not push me to buy more than what I really needed. When I decided to go ahead with my purchase, it was a very low-stress experience, and I got the specific car I was looking for in a few days. More

This dealership is the best I have worked with in the 34 years I have owned automobiles. Everyone at the dealership treats Customers with respect. They take the time that you need with you. They made very g years I have owned automobiles. Everyone at the dealership treats Customers with respect. They take the time that you need with you. They made very good recommendations. Their reputation from other local Customers is excellent (that's why we went there). There was no comparison with the two other Subaru dealers I worked with before buying a Forester from CitySide. I normally do not buy a maintenance or extended warranty contract. However I believe I will get excellent value from those with CitySide. Our salesman, Glen Dalton, was excellent. He was particularly good with all memebers of our family (who all participate in the buying decision). I highly recommend this dealership. More

Mark is a very knowledgeable, helpful and friendly sales person. Best of all he is not pushy in any way. He gave me an excellent test drive in a WRX and helped me to settle on an Outback, which was an exce person. Best of all he is not pushy in any way. He gave me an excellent test drive in a WRX and helped me to settle on an Outback, which was an excellent choice. When it came time to settle on a price he beat other area dealers. Combine this with the excellent service I have been getting from CitySide during the past 5 years on my WRX and you have my choice for the top Subaru dealer in the Boston area. I also give Service Manager Joe Cisac top ratings. More

When we were shopping for a new car, Mark gave us good information and didn't pressure us to make a decision. We needed a few weeks to decide, but he let us take the time we needed. He also let us take le information and didn't pressure us to make a decision. We needed a few weeks to decide, but he let us take the time we needed. He also let us take lengthy test drives on our own -- this definitely sets CitySide Subaru apart from other dealers. More

I never thought I would have a service relationship with a car dealer, but I'm very happy with the one I have with Cityside Subaru. I find the service people very, very helpful, clear, informative and coop a car dealer, but I'm very happy with the one I have with Cityside Subaru. I find the service people very, very helpful, clear, informative and cooperative. They educate me, but never talk down to me. They take really good care of my car so that it works well, and it's safe. I know that sometimes people don't want to get car service from a dealer because it's perceived as more expensive, but I have not found that to be the case, and I am much happier knowing that the repair is done properly. I certainly recommend them. More

Overall experience was excellent. Mark conducted the transaction in a professional manner. We felt very comfortable with every step, and felt we received a far price for the car. The car was delivered transaction in a professional manner. We felt very comfortable with every step, and felt we received a far price for the car. The car was delivered as promised, with no problems. We are very likely to buy another car from Mark. More

When I bought my 2008 Outback I was quite happy with everyone at Cityside Subaru in the Sales department. I had looked at two other local dealerships which I found to be overly agressive and pushy. Wo everyone at Cityside Subaru in the Sales department. I had looked at two other local dealerships which I found to be overly agressive and pushy. Working with Citside was great in comparison. They were low pressure but were able to help me select the appropriate car. I would highly recommend this dealership. More

Dear Mr.Cisek (Service Manager) I have always used Dear Mr.Cisek (Service Manager) I have always used your service department and continue to be very satisfied with your service, counter sta Dear Mr.Cisek (Service Manager) I have always used your service department and continue to be very satisfied with your service, counter staff and the work of your mechanics. Everyone is professional, courteous and will go out of their way answer my questions Sincerely, Gary Bromley More

I was wary of having my car serviced at a dealership due to pricing. I had a coupon so I knew I was safe so I tried Cityside. Reception was quick and courteous. The waiting area was bright and clean. The to pricing. I had a coupon so I knew I was safe so I tried Cityside. Reception was quick and courteous. The waiting area was bright and clean. The work was done quickly (I waited) and thoroughly. Even with the coupon, Joe threw in a free tire rotation. There was no pressure to do extra work. I definitely will return for service. More

Cityside Subaru is an excellent dealer, unlike any I have worked with so far.They are friendly, efficient, and go out of their way to provide exceptional service--be it in an emergency, providing loaner cars worked with so far.They are friendly, efficient, and go out of their way to provide exceptional service--be it in an emergency, providing loaner cars, or going above and beyond to address concerns. I bought my used (1-year) Subaru there. Mark Lidano spent over 4 hours with me, never rushing me, and offering multiple options for test-drive as well as purchase. They provided me with a great deal for trade-in and customized the vehicle futher. Since my purchase, they are exceedingly responsive to any issue I encounter. This past weekend, a holiday weekend, they immediately fit me in for emergency service with a last-minute loaner and fixed my car the same day. The staff is wonderful and I recommend them highly. More