Cityside Subaru

I have purchased my last two Subarus from CitySide and My wife also purchased hers a CitySide. We both get our vehicles serviced there regularly. The staff is very friendly. The prices are fair. The service wife also purchased hers a CitySide. We both get our vehicles serviced there regularly. The staff is very friendly. The prices are fair. The service is excellent. There are other dealers in my area, but so far CitySide has been an excellent place to do business. More

I had a fantastic experience with Cityside Subaru when leasing my Impreza last month. So much so that I brought my sister in - and she picked up her new car today! I was researching a few different mak leasing my Impreza last month. So much so that I brought my sister in - and she picked up her new car today! I was researching a few different makes and models on Edmunds.com and contacted a number of dealers to find a monthly lease in my price range. Many of these dealers responded with a hard sell - which doesn't work for me at all. So, I was pleasantly surprised when not only did Lucas work to meet my budget, but he did it without pressuring me. Lucas is knowledgeable, efficient and friendly -and he provided me with a vehicle that exceeded my expectations for features. Everyone I met at Cityside Subaru was friendly, courteous and helpful, including Laurie Gorlick (Finance Manager) and Dan Rosengarten (Sales Manager. More

The dealer provided me with exactly the vehicle I was looking for at exactly the price I wanted to pay. My sales person was friendly, not pushy, and met my needs. This is my third Subaru purchase from t looking for at exactly the price I wanted to pay. My sales person was friendly, not pushy, and met my needs. This is my third Subaru purchase from this dealer. I would recommend Mark Lidano and CitySide Subaru to anyone. More

Mark was very easy to deal with and helpful throughout this process. I enjoyed working with him and would go back again. In particular, I thought that he did an excellent job in showing me all of the ca this process. I enjoyed working with him and would go back again. In particular, I thought that he did an excellent job in showing me all of the car's "abilities" in the test drive and he was extremely thorough in showing me what the car was good at. I am extremely pleased with my purchase. More

I had a very pleasant experience with this dealership. It was reasonably accessible and Mark was flexible in making appointments. There was good rapport and the test drive was extensive and experienced. Ho was reasonably accessible and Mark was flexible in making appointments. There was good rapport and the test drive was extensive and experienced. However I found a car at another dealership that better fit my needs. CitySide , at the time I was looking, didn't have in their inventory the car I wanted. More

I've been to four Subaru service departments, CitySide, Wakefield, Wilmington (out of business), and IRA (avoid, Caveat emptor). The reason why Joe, Mike & Brian are top shelf is simple, they set reasonab Wakefield, Wilmington (out of business), and IRA (avoid, Caveat emptor). The reason why Joe, Mike & Brian are top shelf is simple, they set reasonable expectations and they meet them. The team of technicians at CitySide fix the car the first time. Also, CitySide uses original equipment manufacturer (OEM) parts. IRA Subaru did NOT, but I caught then replaced remanufactured parts with new OEM. More

The entire experience was positive. I had purchased a car from this dealership before and been happy with the vehicle, the service, and the staff. Mr. Lidano was helpful without being directive. He has check from this dealership before and been happy with the vehicle, the service, and the staff. Mr. Lidano was helpful without being directive. He has checked in with me several times since my purchase to see if I was satisfied with everything. Concerning the price, I think it was what i would have paid anywhere else, "standard" so to speak. No hidden add-ons! More

My husband and I recently purchased our first new car together from Mark at Cityside Subaru in Belmont. This was the second dealership we went to test drive the 2009 Forester. We were trying to decide together from Mark at Cityside Subaru in Belmont. This was the second dealership we went to test drive the 2009 Forester. We were trying to decide between the Legacy and the Forester. Mark was more than helpful; he took us out for a 15-20min test drive in each vehicle and really encouraged us to push the vehicles to get a good feel for them. After the test drives we were still unsure about which one we wanted, but we were sure we wanted a Subaru. After we weighed our choices we decided to get the roomer forester. We then shopped around for prices at almost a dozen dealerships. We even visited a couple that gave us really really low quotes, but left because they were not being honest and straight with us. These other dealerships made us anxious and pressured us into making a purchase right there on the spot. They even chased us out to our car and still tried to push the sale when we told them we needed more time to think it over. We decided to go back to Cityside and visit Mark. He explained everything along the way, even printing out what we were discussing and explaining the cost of every item. He was upfront and honest every step of the way. He never pressured us and at times even suggested we take extra time to think things over. It was truly unbelievable how different this dealership was compared to the others. We feel really confident about our purchase, the price and the product, and know Mark will be there if we have any problems. I would whole heartedly recommend Mark and Cityside to anyone who is interested in a Subaru. It's a great dealership for the whole family (even dogs)! More

Thursday Nov.13th I Found the STI I wanted Thursday Nov.13th I Found the STI I wanted online, e-mailed Cityside Subaru,talked to them about it. Saturday 15th Took a ride out t Thursday Nov.13th I Found the STI I wanted online, e-mailed Cityside Subaru,talked to them about it. Saturday 15th Took a ride out to CitySide to work out the deal with Dwight. It took all over 30 min. talking to Dwight for him to get the deal done. No back and for of offers and counter offers, they cut right to the chase gave me the prices I wanted for my trade in and the new car. Monday 17th Drove out after work to pick up the car and she was ready to go, It may have taken 15 min. to get me out the door, in the car driving home. I wish all dealers where like them, No haggling back and forth, just a great price right away. More

I originally chose to go to Cityside Subaru becasue of its already excellent Dealerrater rating, combined with the fact that it was relatively close to my house. I made similar trips to Toyota & Honda dea its already excellent Dealerrater rating, combined with the fact that it was relatively close to my house. I made similar trips to Toyota & Honda dealers further away from where I live. Cityside Subaru by far exceeded my expectations for low-pressure--though attentive--sales, and subsequently an exceptionally easy transaction when I was ready to buy my Legacy some weeks later. Both the Honda & Toyota dealerships I visited, though they claimed to be low/no pressure, were clearly more about "selling" me on the Camry or the Accord--even providing misinformation--as opposed to just giving me the facts and letting me make up my own mind. Lucas Casella is hands down the most easygoing, straightforward and hoenst car salesman I have ever encountered. Though I tend to keep my cars a long time (I bet you can guess one of the main reasons why), I would certainly recommend Cityside, and Lucas in particular, to anyone looking for a non-stressful car buying experience, and an excellent car to boot! More