
Cityside Subaru
Belmont, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The salesperson was very unprofessional. His appearance was sloppy. He didn't seem to know the product at all and the manager did not offer any assistance. I finally left and bought a new outback at the Me was sloppy. He didn't seem to know the product at all and the manager did not offer any assistance. I finally left and bought a new outback at the Metrowest Subaru dealership on Route 9. They were fantastic and the service was outstanding. More
I never thought I would find myself writing a recommendation for a car dealer, but Dwight and CitySide Subaru have been wonderful to do business with and deserve it! I bought a pre-owned Forester recommendation for a car dealer, but Dwight and CitySide Subaru have been wonderful to do business with and deserve it! I bought a pre-owned Forester from them last week. I had a very strict budget and they got me into the car I wanted at the price I wanted to spend. Other car dealerships hassled me and tried to sell me an older car with more miles for the price, but Dwight and the manager respected what I wanted and made it happen. More
I actually enjoyed buying a car from these people. No hard sell; great senses of humor. It was a blast working with Mark Lidano. I bought my last car from Cityside in 1998, and I went right back to them hard sell; great senses of humor. It was a blast working with Mark Lidano. I bought my last car from Cityside in 1998, and I went right back to them for this one. I hope I can do it again in 2022. More
We drove from Ohio to Massachusetts to buy a 2009 Subaru Outback from this dealer. They made it worth our while with the price and speed of service. We were only in town for a few days and wanted to make Outback from this dealer. They made it worth our while with the price and speed of service. We were only in town for a few days and wanted to make our purchase as quick as possible. We rate this dealer overall a 5 because of the excellent service and price. We would buy from there again. More
08/26/2009 walk-in to buy a pre-owned car good greet, 08/26/2009 walk-in to buy a pre-owned car good greet, Peter and sales-manager I make low offer on 6 year old car, Carfax reported damage (fixed) 08/26/2009 walk-in to buy a pre-owned car good greet, Peter and sales-manager I make low offer on 6 year old car, Carfax reported damage (fixed) Sales person laughs, sales-manager tells him to tell me it stays at the original listed price- what an xxxxxxx- what a waste of time Since when is the expectation to pay full price, esp. with this car. Wonder why it's been on the lot 2 months Rude, unprofessional and an utter waste of time. They must be selln' alot of cars in Belmont!! Nice job Cityside Subaru in Belmont, Ma. I will certainly pass the word on my horrible waste of time today. I bought a car 2 hours later from another dealer More
We originally went to the dealership hoping we'd see a car we'd found on-line, but alas, it was sold. We asked to see something similar, and Mark showed us a nice used Forester. We took it on a test drive car we'd found on-line, but alas, it was sold. We asked to see something similar, and Mark showed us a nice used Forester. We took it on a test drive, and, as other people have said on this site, he does have an excellent route that shows off every feature of the car. When we went back to the dealership, we asked if we could take it to a mechanic. No problem, they said. The mechanic found a couple of things, such as the need for rear tires (the wear was very uneven, considering it's an AWD), and it was one of the things we'd asked about while we were testing it. There was also a mystery thump in the car, and we had to negotiate price and some maintenance, but the negotiations were short and amicable, and the car was ready (with the mystery thump resolved!) exactly when we wanted it. One other little thing was that my credit union told me to get certain paperwork while I was there, and in the end, we had to call from the c. u. office to have it done, instead of it being handed to us when we asked, but we did get it that day, and we got our car when we wanted, and Mark made a follow up call a few days later to make sure that we were enjoying the car, which showed us that we weren't forgotten about the minute we drove off the lot. More
After a stressful experience at another subaru dealership, it was a relief to work with MarK and his team at Cityside. You get very personalized service with limited BS. They were especially help dealership, it was a relief to work with MarK and his team at Cityside. You get very personalized service with limited BS. They were especially helpful with the cash for clunkers transaction which was a bit overwhelming for me. I would come back for my next car! Aviva More
my initial contact was the GM. i asked for a WRX sedan with nav, in blue. The GM asked if was flex on color, and he had a salesman call me. came that evening for test drive, loved the car, went back to with nav, in blue. The GM asked if was flex on color, and he had a salesman call me. came that evening for test drive, loved the car, went back to dealer office, negotiated in excellent good faith in less 15 minutes for a good deal for me and the dealer. maybe the BEST buying experience ever. Salesman was meticulous about every detail, to make sure i was in the zone. The salesman didn't play "sales" talk, just was my advocate. didn't try to distract me or xx or obfuscate issues...was upfront. i gotta say, i would receommend the salesman again and again, and i am a salesman. the funny thing, although i didn't care where i bot it, the dealer is like less than 4 miles from my home! when i came to pick up the car, everything was made easy for me. the thing is this, i never met the salesman before, but it felt like we had been doing business for years. More
We had one of our best car buying experiences (and this was our 10th car). The sales team was helpful without being overly aggressive (which we hate during the sales experience). We still had all our quest was our 10th car). The sales team was helpful without being overly aggressive (which we hate during the sales experience). We still had all our questions answered and concerns addressed. We will be recommending Citiside to any friends who are considering a Subaru. More
We had a very good experience at Cityside Subaru. Mark was friendly and accessible through the whole process. Once I got serious about purchasing a Subaru and had done my research the negotiations were s was friendly and accessible through the whole process. Once I got serious about purchasing a Subaru and had done my research the negotiations were straightforward and quick. While the after market stuff was offered there wasn’t the expected heavy sales pressure that usually accompanies it. I would recommend this dealership. More