Cityside Subaru

I bought an Outback for my business, and Mark and Alan did a good job of getting the sale done before the financial year was up. This effort was greatly appreciated. The pricing was straight forward and did a good job of getting the sale done before the financial year was up. This effort was greatly appreciated. The pricing was straight forward and I felt that I ended up with a fair deal. BR, PM More

these guys get 5 stars for me. my sales guy Mark Lidano, is totally not your typical car sales man, i'm not quite sure he knew what to do with me because I pretty much knew what I wanted. He did have an AW is totally not your typical car sales man, i'm not quite sure he knew what to do with me because I pretty much knew what I wanted. He did have an AWESOME test drive route which really showed off the capabilities of the AWD. so long story short, Friday Jan 1 : wanted a legacy, hated the 2010 body style, and couldn't downgrade to 170 HP for the reg impreza, went home disappointed, Jan 2: browsed the internets, found a black on black wrx, did some math i can afford it yay! called Mark. 1130am went in, and by 1pm owned the car. He gave me all weather mats for my birthday! Mark also made sure everything was clear before continuing to the next step in the process. No half promises for things he couldn't do, i really appreciated that. I got the glass coat, stain resistant treatment, extended warranty, and pre-paid service plan and Alan Lampas the finance guy still kept my monthly payments to what I wanted them to be. He was quick, super helpful, and got things done so i could take my car home as promised even when my insurance company messed up and didn't really add the new car to the ins. I picked the car up on Monday Jan 4. 265 HP, AWD, sexy sexy black on black, i wet my panties in a good way on the drive home... Next up: we'll see how the service dept does... More

Maybe I should have dealt with another salesperson--saw another review confirming this guy's arrogance. he didn't even want to negotiate down from the MSRP, and started spouting off about how Cityside is another review confirming this guy's arrogance. he didn't even want to negotiate down from the MSRP, and started spouting off about how Cityside is the #1 dealership, blah, blah. Asked for my credit card without even further discussing price. Maybe he shoudl be selling vaccum cleaners too. Arrogant. Buying a car is all about negotiation, not condescension. I'm headed back to North Reading More

A very good experience all around. My partner bought a A very good experience all around. My partner bought a car two years ago from this dealer and had a good experience then and has subsequently had A very good experience all around. My partner bought a car two years ago from this dealer and had a good experience then and has subsequently had good experiences with service so Cityside was my dealer of choice as well. Rob, as the customer service manager, responded to my request via Edmunds for a free quote and once we had a deal Glen took care of all the details including all sales-to-delivery stuff. I got a great price, and felt really good about the experience. More

I knew which model I wanted before going to Cityside, and they had the specific model and color I wanted in stock. They met my desired price with trade in. The sales team was helpful in expediting the proce they had the specific model and color I wanted in stock. They met my desired price with trade in. The sales team was helpful in expediting the process as I wanted the new car as soon as possible. More

Cityside Subaru is an awesome dealership! I can't say enough good things about them. I bought a new car there and have been absolutely thrilled since. I've always mistrusted car salesmen with their hig enough good things about them. I bought a new car there and have been absolutely thrilled since. I've always mistrusted car salesmen with their high pressure tactics. Then I went to Cityside Subaru - totally opposite of all my pre-conceptions! Everyone is friendly and welcoming. More importantly, they listened to me and gave me the car that was the best fit for me. My highest priority was a car with superior handling in the rain/snow and that's exactly what I got. It gives me such peace of mind when I drive in the bad weather to know I have a car that I can trust. Cityside Subaru has a few things that you don't see very often these days - honest and trustworthy people and fantastic service. I am truly grateful. More

My experience with Rob and Don was excellent. They were friendly, up front, no pressure, professional, and best of all, no games or xx. They worked with me to get a deal going for a great new car. I high friendly, up front, no pressure, professional, and best of all, no games or xx. They worked with me to get a deal going for a great new car. I highly recommend shopping here if you are in the market for a Subaru, as I had "interesting" experiences with others. More

I came to CitySide after finally narrowing my choice of auto down to a Subaru. This was the 2nd Subaru dealer I visited and was pleasantly surprised at the contrast to my first stop. The previous sales pre auto down to a Subaru. This was the 2nd Subaru dealer I visited and was pleasantly surprised at the contrast to my first stop. The previous sales pressure I had experienced was replaced with a comfortable discussion about what I needed in a vehicle and how they (Michael)could help. I felt relaxed and better able to talk numbers without feeling that making a sale was the ultimate goal. Michael's attitude made spending the money less painful. To me, this is the approach that other dealerships can learn from. I should mention that this was the first time I had purchased from a dealership. More

This was one of my best car buying experiences. I worked with Glen Dalton. He listened to my requests and concerns and helped me get the exact car for my needs. The dealership is clean and all employees are with Glen Dalton. He listened to my requests and concerns and helped me get the exact car for my needs. The dealership is clean and all employees are friendly. I couldn't be happier with the overall experience. More