Cityside Subaru | Page 347

I can't believe that I am actually writing a review about a car dealer, but the conduct of Rob Krasow is worth pointing out to all car shoppers as a public service. (I wish I read this site before conta a car dealer, but the conduct of Rob Krasow is worth pointing out to all car shoppers as a public service. (I wish I read this site before contacting a dealer, tell your car shopping friends about it.) Rob is a great find. He was honest, direct, intelligent and very easy to deal with over email and phone. He provided a fast, clear quote and was eager to help me save a couple of hundred dollars over another dealer. Had the new local dealer not been in such an easy to reach location I would have called Rob Krasow first and likely would have made a good purchase from him. I strongly encourage people to consider calling or emailing him. He was not 'your father's car salesman'. More

Mark was friendly and courteous. He was very responsive to my every need and was able to give clear thorough answers to all my questions. He provided me with an excellent test drive and in the end was able to my every need and was able to give clear thorough answers to all my questions. He provided me with an excellent test drive and in the end was able to give me a very fair price that was satisfactory to everyone. More

We were very pleased with our experience at Cityside Subaru. Michael Nelson is a great salesman: a very informed guy, who is down to earth with a no pressure approach. We've been buying cars for over 30 Subaru. Michael Nelson is a great salesman: a very informed guy, who is down to earth with a no pressure approach. We've been buying cars for over 30 years. This was one of the best car buying experiences we've had and would recommend Michael without hesitation. More

We our the proud owners of a new Impreza WRX from Cityside. The bulk of our experience was with Mark Lidano, who we were very pleased with. Mark is low key, patient informative and not overly salesy Cityside. The bulk of our experience was with Mark Lidano, who we were very pleased with. Mark is low key, patient informative and not overly salesy or pushy, which was much appreciated (he also has a great test-drive route!). The rest of the team at Cityside (we dealt with both Alan and Mike) was very friendly and accommodating to our schedule. Thanks for making the overall experience a good one! More

When we first went to CitySide Subaru, we had a hard time choosing between a Forester or Outback. But Mike helped us to make the decision. He was patient, very knowledgeable and professional, and not pushy a choosing between a Forester or Outback. But Mike helped us to make the decision. He was patient, very knowledgeable and professional, and not pushy at all. Instead of being a typical salesperson as we normally see in car dealership, he was more like someone working in the service department. We felt that he was there just to facilitate the whole buying process. This made our experience at CitySide Subaru very enjoyable. More

We had a great experience at CitySide Subaru. This was our first time purchasing a new car, and they made the process very easy. We also were able to get the price we wanted on the vehicle that we wanted. our first time purchasing a new car, and they made the process very easy. We also were able to get the price we wanted on the vehicle that we wanted. They were helpful without being too pushy. I would highly recommend CitySide Subaru. More

The employees at Cityside are always courteous, take the time to explain what the problem is and how they intend to address it, and they tell you up front what the charges will be. I have never felt that t time to explain what the problem is and how they intend to address it, and they tell you up front what the charges will be. I have never felt that they are pushing to do more work than what is necessary, as has been my experience at other dealers. I brought my Outback in recently because I thought I heard a grinding noise coming from one of the brakes. They examined it and found no problems, told me that there was ample pad depth left for another 10,000 miles and didn't charge me anything. They have a small but sufficient waiting room with TV and another area where you can set up your laptop and have free Keurig coffee. Not the Taj Mahal, but very nice, always clean. We bought our car here, as well, and got the best deal around. We like it so much that we drive to Belmont from Milton to get the car serviced. I would highly recommend this dealership (and have!) More

Mark was very patient, with not an ounce of pressure to buy. He was friendly and honest, as was all the support staff at Cityside. The finance department was a bit more aggressive, but informative and no buy. He was friendly and honest, as was all the support staff at Cityside. The finance department was a bit more aggressive, but informative and not pushy. I was hoping to get the price down below MSRP, that didn't happen, but received a good trade-in value. More

This is my second Subaru purchase from Glen. While at other places I feel like I'm talking to a car dealer, at CitySide I feel like they do everything they can to get me in the car I want at the price I other places I feel like I'm talking to a car dealer, at CitySide I feel like they do everything they can to get me in the car I want at the price I want with no pressure. Glen is honest about the car he thinks you need even if it's the less expensive option. There is no feeling of them trying to squeeze every dollar out of you. And I actually enjoyed "bargaining" with Glen and Dan Rosengarten both times. Plus the service department is phenomenal - very friendly and fast. More