
Cityside Subaru
Belmont, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,676 reviews
After spending months researching cars and settle on the Outback with specific options, I test drove at CitySide and later contacted the internet manager: Rob Krasow. I had read good reviews about them and Outback with specific options, I test drove at CitySide and later contacted the internet manager: Rob Krasow. I had read good reviews about them and they were the closest dealership to us so I wanted it to work but was prepared to deal with other dealers as well. Rob was very professional and we exchange a few emails and calls until we agreed on price. The car had to be ordered but it turned out later that one was available and they would add accessories at factory prices to move the car. Nathan did the paperwork and was also very professional and helpful. I ended up trading in the car and getting extended warranty as it felt right. Delivery was also a breeze and Mike Nelson explained all the aspects of the auto until we were comfortable driving away. He offered to have us contact him at any time for any follow up questions. After nearly two months of owning the car, there are no apparent defects. The only complaint is that it rained heavily that day but it's not their fault! I'll be telling my friends about the best dealer experience I've ever had. Thanks guys! More
I have been searching for a car for almost a month. It I have been searching for a car for almost a month. It was a pleasure doing business with Cityside Subaru. I knew what I was looking for found it an I have been searching for a car for almost a month. It was a pleasure doing business with Cityside Subaru. I knew what I was looking for found it and the process at Cityside was hassle free. The sales manager was very professional and to the point. I would recommend this dealership to others. More
I've gone to Cityside since they were in Arlington. My Outback is 8 years old and running well. The guys at Cityside are nice, efficient and they put up with ill-behaved customers all day long it seems. Outback is 8 years old and running well. The guys at Cityside are nice, efficient and they put up with ill-behaved customers all day long it seems. They've always treated me very well, even when I may have slipped into my own ill-behavior after being in a hit and run accident that wiped out my entire left side--tires and rims. They are patient and kind. Brian even put on my new plates for me once. More
Ready to hear something you don’t often hear? I had an absolute blast buying my brand new car. Cityside made it painless, fun, and easy. On my first visit, Mike greeted me while my girlfriend and I absolute blast buying my brand new car. Cityside made it painless, fun, and easy. On my first visit, Mike greeted me while my girlfriend and I were wandering around the showroom, and he didn't pressure us at all. He answered our questions, was completely honest, and it was more like talking to a person knowledgeable about cars and not a car salesmen. After narrowing what I wanted down to a Impreza hatchback, he let my girlfriend and I take the car for a spin - by ourselves, with no time limit. That level of trust is paramount at Cityside. Price was hugely important to me while shopping -- cars are a commodity, after all. But it’s worth noting that I didn't only based the winning dealership off price. The amazing experience I had at Cityside played into my purchase. I'd rather build a relationship with a trustworthy dealership, than save a few hundred up front. There was one dealer that was willing to sell to me $500 cheaper than Cityside but his dealership was reputed to do bait and switches, sell lemons and got all around awful reviews. Again, I was willing to leave $500 on the table to go with a close dealership I felt great about. During negotiations, I also dealt with one of the sales managers, Dan. Very professional, and friendly while meeting my needs and the needs of his business. A few weeks ago, I walked into CitySide Subaru in Belmont. I signed some papers, which had been explained on follow-up phone cars, and drove off in my brand new car: a silver hatchback 2010 Subaru Impreza. Epic. Win. More
Working with Mark to get a great car and a payment within my budget was an incredible experience. There was no worry that I was getting a fantastic car because I have had Subarus in the past and they've alw my budget was an incredible experience. There was no worry that I was getting a fantastic car because I have had Subarus in the past and they've always been reliable and fun to drive. Going back to Cityside after being away for ten years was the smart thing to do. Thank you for making the experience a enjoyable! More
If you want a fair and no hassles car buying experience, then City Side Subaru is the place for you. Rob Krasow’s honest, direct and calm demeanor enabled us to reach a quick agreement over the internet an then City Side Subaru is the place for you. Rob Krasow’s honest, direct and calm demeanor enabled us to reach a quick agreement over the internet and phone. He did everything and more to get the car with the options I wanted. Many dealers closer to me on the South Shore shied away from the model I wanted, Outback 4dr Wagon H6 Auto 3.6R Ltd with none of the added big ticket extras. They either stated that it was too much trouble to find the car or that it would take 2 to 3 months to get it. Well it only took Rob a week to get the car close to the configuration that I wanted at the same agreed to price. He found the car in Vermont and had it on his Belmont lot within the week. Thanks again for the extras!!! When I picked up the car Mark Lidano walked my wife and I through all the bells and whistles of the new car. He gave us as much time as we needed and answered all of our questions thoroughly. Both Mark and Rob gave us their contact numbers to call them with any future questions or issues that we may have. Thanks and best of luck. More
My family had outgrown my 2008 Scion (2 boys, aged 3 and 4), and I was looking for something small(ish), safe, reliable, and fun - a tall order to give to any auto dealer. Add to that my 6 foot 6 inch frame 4), and I was looking for something small(ish), safe, reliable, and fun - a tall order to give to any auto dealer. Add to that my 6 foot 6 inch frame, and it is almost an impossible task to meet my every demand. I never thought I would fit into a Subaru, so I had never considered the brand before. With some pushing from a friend, I decided to give Subaru a shot. I contacted Rob Krasow via email on a Monday morning, explained what my needs were, and set up an appointment for later in the morning to give the Subaru line a look. When I arrived at Cityside, there were two cars lined up for me to test drive. Don and I went for a test drive in a 2010 Outback Sport, and I was impressed - AWD, 170 HP, brisk acceleration, the short gear shifts (manual tranny), the standard equipment that would substantially raise the price of the other cars I was shopping (seat heaters, heated windshield, roof rack, fog lamps, 10 speaker sound system, tonneau cover), and what appeared to be ACRES of SPACE! I was actually comfortable! Upon return from our test, Don handed me the keys to a white 2010 WRX, and sent me back out – alone…I returned with a grin plastered on my face. In Rob's office, both men were low key, and I felt no pressure. Rob worked the numbers and gave me a very reasonable price quote for both cars. They thanked me for coming in, and I left, but not before spying a black 2010 Outback Sport on the lot. I returned home and, after many hours of research, found out that the car I was falling in love with was a logical choice. At five p.m. that very afternoon, I was back at Cityside, giving Rob a deposit on the black Outback Sport. By 11 a.m. Tuesday morning, the guys had provided the necessary paperwork to my insurance company and credit union, and I had a check in hand for Cityside Tuesday afternoon. I picked up my new baby on Thursday evening. I cannot praise Cityside enough - 1) they understood my needs and helped me to find the car that was 'just right'; 2) there was absolutely no pressure; 3) the price was spot on - very reasonable and fair to both of us; 4) they are a group of guys who are genuinely nice! More
I was out looking for a good used car, did plenty of research on my current vehicle's worth and the market value of the Car I was looking for. After contacting cityside online, I showed up and was give research on my current vehicle's worth and the market value of the Car I was looking for. After contacting cityside online, I showed up and was given the keys for a test drive. I was definitely happy with the car though it was originally priced higher then competitors. I spoke with Dwight regarding the situation and he was extremely helpful regarding the price I was looking at and helped me get down to exactly where I wanted to be without any haggling. It was easily the smoothest car transaction I've ever been a part of. I picked my car up a few days later after they fixed the agreed upon items and I've been thrilled ever since. I'd recommend Dwight and Cityside to anyone after this experience. More
We did all of the negotiating for purchase of a new Forester through Cityside via the internet. After arriving at an agreed price, I visited the dealership, and found the experience exemplary. There we Forester through Cityside via the internet. After arriving at an agreed price, I visited the dealership, and found the experience exemplary. There were no hidden tricks or gimmicks. I would recommend this dealer 100%. More
Peter was fantastic; helpful, honest, knowledgeable, and best of all, efficient. He didn't keep us there any longer than necessary, and we got to the bottom line quickly. They gave me a good price on my t best of all, efficient. He didn't keep us there any longer than necessary, and we got to the bottom line quickly. They gave me a good price on my trade, did all the registration paperwork, and I love the car. Highly recommended!! More