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Cityside Subaru

Belmont, MA

4.9
3,557 Reviews
Cityside Subaru is a Certified Subaru Dealership in Massachusetts where you'll find all you need to help decide which Subaru is right for you: Subaru Outback, Subaru Crosstrek, Subaru Legacy, Subaru Forester, Subaru Impreza, Subaru WRX, Subaru Ascent or Subaru Solterra. Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. Winning the DealerRater awards is proof that our commitment to our customers is second to none. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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790 Pleasant St

Belmont, MA

02478

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Showing 3,557 reviews

January 04, 2024

Everybody at Cityside Subaru was welcoming, pleasant and very helpful. We were paired up with Flavio Fonseca, as our salesman. He was great, with a matching persona. His hands-on approach, and willingne More

by RORO2010
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2024 -

Cityside Subaru responded

Hi, we're happy you found our staff to be so supportive during your experience here at Cityside Subaru. Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2024

Their approach is lukewarm, as if you owe them your business. I came in to talk about trading in my car. The manager Dan treated me like I don’t belong there and didn’t want to look at my car because I More

by Natalie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Flavio Fonseca
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Rosengarten
Jan 06, 2024 -

Cityside Subaru responded

Hi Natalie, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. We want to regain your trust and your business so please reach out to us at (617) 826-5000. We will work with you to resolve this matter to your satisfaction.

January 03, 2024

Fabio and the rest of the Cityside team made the process of selecting and purchasing a new car easy. Fabio was very knowledgeable about the vehicles and the purchasing process. He was able to provide us wit More

by babette.haven
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom DAlessandro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Corredor
Jan 05, 2024 -

Cityside Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 03, 2024

The whole experience was wonderful, from sales through delivery. Fabio did a great job answering all my questions while providing support during delivery. More

by CHRISANDROS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Glen Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabio Corredor
Jan 05, 2024 -

Cityside Subaru responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

January 03, 2024

Great to work with Flavio and the CitySide team on the purchase of my new outback. A patient and low pressure sales experience. I'll be back in the future! More

by TOM.W.LYONS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Cityside Subaru responded

Hi, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 02, 2024

We had a great experience working with Nathan and CitySide Subaru. Process was accurately described at the beginning and all happened as described without any surprises. Accurate descriptions of car, More

by william.schworm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Cityside Subaru responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

December 30, 2023

Bought our third car from Cityside and worked with Mark. He was reasonable, attentive, knowledgeable, and even came in on his day off so we could bring our newest car home before Christmas. More

by juliamcletchie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Cityside Subaru responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2023

Seemless purchasing process. I got exactly the car I was looking for. Eric was great to work with. Would definitely buy from him again. More

by VBOLLETTINO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Pauls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Burd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

December 27, 2023

We had a great experience working with Mark and Cityside to purchase our first Subaru! More

by cab
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Lidano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Cityside Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

December 27, 2023

The dealership is pleasant and I was able to purchase a used vehicle in excellent condition. All my questions were answered and they are enlarging the location to have more space for servicing their vehicl More

by TERESABOUGHNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Flavio Fonseca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cliggott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Berrigan
Dec 29, 2023 -

Cityside Subaru responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

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