City Volkswagen of Chicago

Love My Car My sales rep Ray was very nice and helpful. Never pushy and very attentive to what I needed AND wanted in a car. I also dealt with Julian Perez, who k My sales rep Ray was very nice and helpful. Never pushy and very attentive to what I needed AND wanted in a car. I also dealt with Julian Perez, who knows what customer service is about. If ever in need of a good car buying experience, I highly recommend these guys! :-) More

Staff was amazing, they did everything they could to find me the best deal to purchase a new car. Miki and the rest of the staff took their time to find something that was in my price range, they did not try me the best deal to purchase a new car. Miki and the rest of the staff took their time to find something that was in my price range, they did not try selling me what I could not afford. I am really happy with my new Jetta. Thank you everyone for your friendly service! More

I have bought many cars through the years. This was by I have bought many cars through the years. This was by far the most pleasurable car buying experience we have ever encountered. I found the car t I have bought many cars through the years. This was by far the most pleasurable car buying experience we have ever encountered. I found the car that fit my internet search at The Autobarn City Volkswagen on Irving Park Rd. in Chicago. I was somewhat disappointed that we would have to go 70+ miles to buy a car, but it was well worth the trip!!! Prior to our trip, Sales Staff members and I had several conversations about the car’s description, condition and the out of State buying procedure. When we arrived, everything was perfect. The car physically, visually and mechanically was excellent, as they said it was, and to our pleasant surprise, it even had a few more options than we had expected. This extraordinary Sales Team Lead by Mr. Drescher. Mr. Wisznicki, and Mr. Ford, were knowledgeable, professional and went above and beyond our expectations. Everyone there went out of their way to make sure we were comfortable, happy and more than satisfied. They showed us Great hospitality, product knowledge, consideration, and care for our concerns and desires. Their contagious enthusiasm made this buying experience and absolute pleasure. We were having so much fun, we actually lost track of time. Although they wouldn’t admit it, I think they were actually waiting for us to leave so they could lock up and go home. They made sure, we were confident in the operation of all the options, gadgets and goodies before we left, and encouraged us to return should we need further assistance for anything. The Price was much better than anything I found in Milwaukee! The car is a dream!, The Sales Team is Amazing! I must say, the distance was well worth the experience- THIS IS THE PLACE TO BUY A CAR!!!! More

Miki was absolutely great to work with. My wife and I came down on a whim to look at a few different cars. We didn't arrive until the dealership was almost about to close, but Miki was great and stayed came down on a whim to look at a few different cars. We didn't arrive until the dealership was almost about to close, but Miki was great and stayed with until late into the night making sure that we felt comfortable making the purchase. We could not be happier with the service that was provided, as well as the car! Logan More

We worked with Miki Kadric as our sales person, and then Adam Sanchez in finance. Miki was very friendly, but about what you might expect with a car salesman, a little fast-talking and pushy. But Adam was F Adam Sanchez in finance. Miki was very friendly, but about what you might expect with a car salesman, a little fast-talking and pushy. But Adam was FANTASTIC. We left there feeling so great about our purchase. He was friendly and willing to explain and walk us through everything (this was our first car purchase) even though it was pretty late on a Saturday night. I didn't feel like he was trying to slide little extras into our contract, like you hear about at so many dealerships. We shopped around quite a bit before we eventually decided on a car, and never before had we come across with anyone as genuine as Adam in this industry. It really left us with a good feeling, like we had made the right (and SMART) decision. Honestly, if I could divide the above ratings between Miki and Adam, I'd have given Miki all 4s and Adam all 5s. He truly was exceptional. Thanks again, Adam! More

Excellent experience with Conrad will recommend to friends and family . Extremely professional! It wa the first time in a long time that I actually left the dealership happy!! friends and family . Extremely professional! It wa the first time in a long time that I actually left the dealership happy!! More

I originally purchased my Jetta at Fletcher Jones and while I enjoyed my purchase there, the service department was abysmal. I brought my Jetta to Autobarn for service and had some follow-up questions o while I enjoyed my purchase there, the service department was abysmal. I brought my Jetta to Autobarn for service and had some follow-up questions on some issues that I was having with the car. The service manager Conrad addressed all of my concerns and was fabulous to deal with. I will work with Autobarn for service from now on and may purchase my future vw from there! More

We have been getting our three vehicles serviced at this dealership since 2008/2009. The customer service and knowledge in the service/parts dept. is second to none. Conrad has a passion for the brand fo dealership since 2008/2009. The customer service and knowledge in the service/parts dept. is second to none. Conrad has a passion for the brand for sure! More

I've had a check engine light come on on my 2011 Volkswagen Jetta TDI. Called Autobarn City Volkswagen to see if i can bring it in for service. I had the pleasure to talk to Conrad, who was very for Volkswagen Jetta TDI. Called Autobarn City Volkswagen to see if i can bring it in for service. I had the pleasure to talk to Conrad, who was very forthcoming and was able to take my car in for service. The turn around was only a one day since a new part had to be installed. When I've returned the next day, the car was ready, washed and had the oil changed a month before being due. Conrad explained me exactly what failed and sent me on my way. Great customer service! Will be back again for sure! More

I took my CC in for service at Autobarn City VW and once again Conrad Swiatkoski the service manager gave me a great service experience . I was quoted for the work and given a time frame for when the work again Conrad Swiatkoski the service manager gave me a great service experience . I was quoted for the work and given a time frame for when the work will be done since I waited and sure enough they finished my service and I paid the quoted amount I was told. They are two other VW dealers like Fox Valley VW and Larry Roesch VW that are nine miles or less from where I live in Bloomingdale , but when I went to those dealership to get service done on my past VW"s I was treated like a number and not like family how Autobarn City Volkswagen and Conrad Swiatkoski with great service crew . I don't mind driving 25 miles one way from Bloomigdale to City VW because I know I will get great service and fair pricing on all my VW's . More