City Volkswagen of Chicago

2010 VW CC 2.0T After having the clutch assembly, flywheel, and clutch master cylinder replaced at Fletcher Jones I never wanted to take my car to a dealership for an After having the clutch assembly, flywheel, and clutch master cylinder replaced at Fletcher Jones I never wanted to take my car to a dealership for anything whatsoever. The fact is with newer cars, especially German, no one knows them better than the dealers. AutoBarn City Volkwagen is by far a better experience. They competitively price their service and offer the same professional and courteous service as FJ VW without a "hand in your pocket". Additionally, at AB I was able to speak with the mechanic about the work as well as Conrad, who was able to explain knowledgably the deatails of the repair and why what needed to be done. I had my car in and out in one day knowing exactly what was done. After having FJ work on my car for 21 days, I didn't get much better prices at all, nor was it easy to be able to speak with someone who could competently explain the details of the repair. I would suggest to anyone in the Chicagoland area with a VW to take it to AutoBarn for their service less they have a family friend mechanic. More

Excellent customer service I maintenance my car at the Autobarn dealership since I bought my car in 2007. The main reason I continue to go there is because of Conrad Swiatkowsk I maintenance my car at the Autobarn dealership since I bought my car in 2007. The main reason I continue to go there is because of Conrad Swiatkowski. He has always been very helpful and honest with the maintainance and repairs I need. He is very professional and friendly. Thank you Conrad for all your help. More

Excellent experience on new car purchase Sales Rep Alex Keric made the entire process a pleasure. He was extremely knowledgeable about the vehicle and the different financing options. Would b Sales Rep Alex Keric made the entire process a pleasure. He was extremely knowledgeable about the vehicle and the different financing options. Would buy from again. More

Excellent Service and Service Rep. I have been going to this dealer for many years and have had an excellent experience with the dealer and service representative. Conrad Swiatkowski e I have been going to this dealer for many years and have had an excellent experience with the dealer and service representative. Conrad Swiatkowski explains the work that has to be done thoroughly and doesn't try to get things fix when it is not necessary. I always appreciate his honesty and quick service. This is why I don't mind driving to Autobarn City Volkswagen. More

excellent and honest service I would certainly recommend this location to anyone confidently as the service technicians are very honest . They advised me to get done only neccessa I would certainly recommend this location to anyone confidently as the service technicians are very honest . They advised me to get done only neccessary things that were needed unlike the other dealers try to rip you. More

Excellent service The people from Autobarn City Volkswagen Center did the great job on my VW GTI 2013. I want to make special thaks for Rick Ferraro. The people from Autobarn City Volkswagen Center did the great job on my VW GTI 2013. I want to make special thaks for Rick Ferraro. More

Excellent customer service & Follow through! I had a great experience working with Aleks and Dan! They were very friendly and not your typical pushy sales men. They explained the various options I had a great experience working with Aleks and Dan! They were very friendly and not your typical pushy sales men. They explained the various options between leasing and purchasing and helped me make an informed decision. I was very impressed with their customer service and would highly recommend them to family & friends. More

No B.S. I called, I got a good price, I visited the showroom for a quick test drive, I chose the color I liked, and 200 signatures later I was on my way. T I called, I got a good price, I visited the showroom for a quick test drive, I chose the color I liked, and 200 signatures later I was on my way. The car buying experience shouldn't be any more complicated than that. I ask for your best price, give it to me. I say I want a Passat, don't try to sell me a Jetta. Listen, be honest. Simple stuff. Aleks and Kyle provided exactly what I wanted: the feeling that I got a fair deal; to be treated well; a good car. I would recommend without reservation Aleks, Kyle, and the Autobarn team. More

The best! I had the BEST experience working with Aleks at VW. He definitely came through on every promise! I love my new car and he's made it very clear that he I had the BEST experience working with Aleks at VW. He definitely came through on every promise! I love my new car and he's made it very clear that he is always available to help with anything. He's called to make sure that everything is going well and that I still love my purchase. The knowledge he had on my car was super impressive! The dealership overall is always SO wonderful and helpful! More

I got Cheated!!! I bought my VW in with an antifreeze leak. The gentleman said " Oh its your thermostat and it needs to be changed". Now to the tune of $500 I let them I bought my VW in with an antifreeze leak. The gentleman said " Oh its your thermostat and it needs to be changed". Now to the tune of $500 I let them change it. I took the car home and didn't drive it for a few days. Went to pull out of my garage and more antifreeze than when I took it in for service. Took the car back and they said "Oh its just residual antifreeze leaking". And I said after 7 days? OK. Right. Took it somewhere else and its just a Heater core hose for $150. I just got cheated out of $350. I will never go back to this dealer again... More