City Volkswagen of Chicago

Excellent Good costumer service,Bobby was helpful as allways,as long as i drive volkswagens this is the dealership i m working with,knowledge,price,shuttle serv Good costumer service,Bobby was helpful as allways,as long as i drive volkswagens this is the dealership i m working with,knowledge,price,shuttle service,etc.. Overall great experience More

Really good, the service was amazing. Receive a phone call from Kissy Freeman, that was all we needed to come to the dealer to trade a 2014 Jetta for a 2015 Passat, the service received wa Receive a phone call from Kissy Freeman, that was all we needed to come to the dealer to trade a 2014 Jetta for a 2015 Passat, the service received was amazing, definitely got the vehicle we wanted with the options we were hoping for, never had such a great experience a at dealer, Kissy was simply amazing in helping us and getting the car we wanted. More

I will never buy vw again I hava vw passat 2013 and when i purchase the car the sell person add all good can sell me and told me i am covered, My check engine light turn on whe I hava vw passat 2013 and when i purchase the car the sell person add all good can sell me and told me i am covered, My check engine light turn on when had 10k miles on car. For the next 30K its been on and off. When my car was 42k Miles finally they found the problem. $250 deduct. for my extendet warranty for sensor that cost $60 in parts store and $150 for check engine light check that is free in most parts stores. I try to cancel my extended warranty but VW never return my calls. I left the 4 massages. Also they change their policy i have to fix my car in the dealer i purchase the car from not the one next to my house in order my extended warranty to be valid. I had 7 new VW cars but i will never going to buy VW again. This Dealer had poor service. More

Awesome!! Great experience. Bobby Koziol was professional and friendly. Love the new customer lounge. Can't wait until they expand showroom. BTW, the black on b Great experience. Bobby Koziol was professional and friendly. Love the new customer lounge. Can't wait until they expand showroom. BTW, the black on black GTI in the showroom was badass!! More

Bought it online and never saw the vehicle in person !! I was looking for a mint 2000 Jaguar XJ Vanden Plas in the Minneapolis, MN area for about 7 months. Not a lot out there so widen the search online a I was looking for a mint 2000 Jaguar XJ Vanden Plas in the Minneapolis, MN area for about 7 months. Not a lot out there so widen the search online and found a beauty at The AutoBarn City Volkswagen . Called and spoke with Andre Jennings . I feel very fortunate to own this vehicle. Again thanks a Million Andre for the sincere and sound recommendation on this beauty !!!. Your salesmanship , credibility and genuine feel of honesty made me feel good about buying this car without ever seeing it in person. Andre suggested that I work with Sylvia Nesheiwat to finance the vehicle and she really put in a lot of time and effort on the phone to make this vehicle a reality for us. She worked with the Warranty Company as well . At first they said that the vehicle was ineligible for coverage however through Sylvia's efforts we were able to gain the warranty which gave us the piece of mind we need to pull the trigger on this beauty. Thanks again Andre and Sylvia ! You are great business people !! Keep the drive alive !! Mr H Edina, MN 55435 More

Oil change My car was ready at the time promised by Bobby Koziol. Good customer service and returned to very clean. I would recommend this dealership to friends My car was ready at the time promised by Bobby Koziol. Good customer service and returned to very clean. I would recommend this dealership to friends and family More

Went above and beyond excellent customer service, excellent workmanship and always finished with a clean car. Great experience with Conrad Swiatkowski and Autobarn V W. Veh excellent customer service, excellent workmanship and always finished with a clean car. Great experience with Conrad Swiatkowski and Autobarn V W. Vehicle completed on time as promised. I will have all my service done here. More

Amazing Customer Service! I purchased my vehicle from here on Friday and the customer service is amazing! Andre Jennings was are Sales Consultant and he was kind, respectful, c I purchased my vehicle from here on Friday and the customer service is amazing! Andre Jennings was are Sales Consultant and he was kind, respectful, considerate and he made sure that I was completely satisfied with my purchase. Jack Wisznicki helped me with financing and he made sure to find me an amazing deal with a great bank, not to mention that he also made sure that I was completely comfortable with my decision and understood everything that he was doing. Aimee Russell was also very kind, she closed the deal, explaining everything to me from the warranty to the financing and made sure that all of my questions were answered. I will definitely go back to The Autobarn City Volkswagen for any future car purchases and I will recommend it to all my family & friends when they are shopping around for a vehicle. More