City Volkswagen of Chicago

GREAT EXPERIENCE In Chicago, IL, just purchased a used Infiniti Qx4 vehicle from this dealer (Volkswagen Autobarn) and I just want to say that I am very appreciative o In Chicago, IL, just purchased a used Infiniti Qx4 vehicle from this dealer (Volkswagen Autobarn) and I just want to say that I am very appreciative of all the caring and concern that was shown to me by Kissy the finance person. But most of all I want to say that and more about how great the service was that I received from Mr. Andre' Jennings Sr. he was very knowledgeable as well as patient, we took it for a short test drive and purchased after that. Thank you, André Sr., for looking out for us and yes, (hubby & I) will be telling others about Volkswagen Autobarn and the excellent care, concern and service that Kissy and you provided for your clients. More

Over the top ! I can't say enough to thank Andre Jennings Sr. in his great effort and his outstanding service that he provided in the purchase of my new car. Not onl I can't say enough to thank Andre Jennings Sr. in his great effort and his outstanding service that he provided in the purchase of my new car. Not only did he make sure I was satisfied with my purchase but displayed over-the-top customer service as well. This is the type of service I would gladly return for and feel proud about it. - Ms. H More

Great experience! I've found my passat online and called The Autobarn Volkswagen Chicago, Mr. Andre D. Jennings Sr answered the phone, and within a minute he gave me go I've found my passat online and called The Autobarn Volkswagen Chicago, Mr. Andre D. Jennings Sr answered the phone, and within a minute he gave me good news, car was still available :). My husband and me got there at 7:30pm, and I NEED TO APOLOGIZE TO EVERYONE that stayed after hours because of us. 5 starts because: fast, reliable service, straight answers on our questions, no stories, Andre gave us every possible number with options to choose. I definitely recommend this dealership if you are in need of new or used car. Thank you Andre :) More

Beyond outstanding sales and service! On Feb, 19 -2018 I viewed a vehicle online and wasn’t too sure about it however, Laura V. Torres, in sales, went above and beyond to show me different On Feb, 19 -2018 I viewed a vehicle online and wasn’t too sure about it however, Laura V. Torres, in sales, went above and beyond to show me different models and put my uncertainties at ease. I hadn’t experienced customer service and customer appreciation like that in a very long time. I ended up leasing a brand new Passat and am completely satisfied. Will most definitely recommend this place to friends and family! Thank you Laura! More

Got deal done efficiently Deal was done the way I needed it with no pressure. Easy negotiation well informed easy to deal with. Couldn’t have asked for a better sales person Deal was done the way I needed it with no pressure. Easy negotiation well informed easy to deal with. Couldn’t have asked for a better sales person More

Excellent service Great customer service,help me with my car,and fixed the problem,I’m happy with the service and results,I recommend autobarn city to everybody!👍 Great customer service,help me with my car,and fixed the problem,I’m happy with the service and results,I recommend autobarn city to everybody!👍 More

Ray was great! Ray was very friendly and displayed exceptional customer service, which made our purchase smooth and fun. Will definitely be recommending him to a Ray was very friendly and displayed exceptional customer service, which made our purchase smooth and fun. Will definitely be recommending him to any future buyers. More

Quick sale - Ray, that’s thanks to you. Buying a car takes a while, and in some dealership sales will keep you there forever just to get you exhausted. Wasn’t like that with Ray and a team w Buying a car takes a while, and in some dealership sales will keep you there forever just to get you exhausted. Wasn’t like that with Ray and a team who was working that day at the Volkswagen. Ray showed me options - process was fun and easy and when I liked it we made a deal - an hour and a half and I was driving a new car. He made an impression of a hard working guy who likes what he is doing - thumbs up to you man! More

Good Experience with Andre at the Autobarn I found a good used car on the internet and was happy that the dealership was just a few blocks from my house, the Autobarn on Irving Park Road. I was I found a good used car on the internet and was happy that the dealership was just a few blocks from my house, the Autobarn on Irving Park Road. I was going back and forth with Loeber on Touhy Ave. looking for a good used Mercedes and Andre Jennings was able to top whatever Loeber did. It was a very good experience. More

Excellent price, customer experience, and close with Ray Visited this dealership due to their excellent inventory and pricing advertised on Auto Trader and reviews, and the quick response to all of my online Visited this dealership due to their excellent inventory and pricing advertised on Auto Trader and reviews, and the quick response to all of my online inquiries, questions, etc.Anthony set up my visit, and there I met with Ray. They had 2 cars I wanted to look at specifically. Ray did a great job educating me on the engineering, strength, and features of Volkswagen and of the Toureg model while test driving and over my visit. My plan was to look at the new Lexus 350 that day as well. He sold me on everything VW had to offer and the strengths over Lexus in a very relaxed and non confrontational or "salesy" manner. Ray was genuine and straight forward. You don't need to haggle over the pricing either as they list excellent pricing over other VW dealerships. The close was also effortless and smooth. Definitely worth the trip downtown. Love this car! More