City Volkswagen of Chicago

Great experience with Sam, John and Mark Easy process. Competitive pricing. Knowledgeable sales/finance guys. I worked with both John Scala and Sam Lotta on the sales front. And I worked wit Easy process. Competitive pricing. Knowledgeable sales/finance guys. I worked with both John Scala and Sam Lotta on the sales front. And I worked with Mark Benne in finance. All three were professional, personable, and competent. I would do business with them again. More

Easy To Work With Easy buying experience from the test drive all the way through the buying process. Answered any questions I had and were very flexible with my schedu Easy buying experience from the test drive all the way through the buying process. Answered any questions I had and were very flexible with my schedule. Would recommend to anyone who is looking to buy a new or used car. More

They take care of everything Justin Russo @ the Autobarn City Volkswagen is awesome. He always lets me know what's happening with the car, what it's going to cost up front, and m Justin Russo @ the Autobarn City Volkswagen is awesome. He always lets me know what's happening with the car, what it's going to cost up front, and makes sure that I'm not stranded when the work that needs to be done will be more than a few hours. More

Great Experience Ernie is fantastic and made the buying process extremely easy and pressure free. I would highly recommend buying from Ernie and Dan at City VW. Ernie is fantastic and made the buying process extremely easy and pressure free. I would highly recommend buying from Ernie and Dan at City VW. More

Awesome Customer Service I experience nothing but the best customer service with Justin Russo. I recently return my car for a fail water pump replaced 1 year and 22 days from I experience nothing but the best customer service with Justin Russo. I recently return my car for a fail water pump replaced 1 year and 22 days from today.. After being told that my car missed the warranty deadline by 12 days, Justin work with the Managers to ensure that my water pump was replaced with no penalties or fees. He made sure I had reliable transportation (Loaner car) during the repairs and kept me inform throughout the process. This is not my first time visiting this facility but this is the first time I felt like me and my car matter.. Thanks you Justin Russo for being a awesome and valuable asset to the Volkswagen Family! More

Great experience! I visited the dealership for the first time, and I have to say that I loved the customer service that I received! I'll come back! I visited the dealership for the first time, and I have to say that I loved the customer service that I received! I'll come back! More

Perfect deal with professional people . Ihor I had a great experience with the Autobarn City Volkswagen . I’m very happy that I got my new car hear. The best sales man at this location is Mr. Ern I had a great experience with the Autobarn City Volkswagen . I’m very happy that I got my new car hear. The best sales man at this location is Mr. Ernie. He is very friendly and helpful. His professionalism was on a very high level. I was so happy work with him. I’m recommend Ernie everyone . More

Great experience Ernie found us a perfect car within minutes! He was very professional and kind, and took all of our requests into consideration. He made finding a use Ernie found us a perfect car within minutes! He was very professional and kind, and took all of our requests into consideration. He made finding a used car easy and enjoyable! More

Dagmara I couldn't be happier with the service and expertise provided by Dagmara. She is excellent at her job, and I feel very lucky to have gotten her as my I couldn't be happier with the service and expertise provided by Dagmara. She is excellent at her job, and I feel very lucky to have gotten her as my sales person. More

Wonderful customer service John is awesome. He is knowledgeable, he does what he can to help his customers. His customer service is excellent. His patience was the best.when it John is awesome. He is knowledgeable, he does what he can to help his customers. His customer service is excellent. His patience was the best.when it came to my family, considering we had to stop most of the times to translate for my mom. He was straight to the point. No curve xxxxx and no surprises. More