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City Limits Nissan - Service Center

Austin, TX

4.5
380 Reviews
Call Service Center (512) 444-1400

380 Reviews of City Limits Nissan - Service Center

Sort by
December 17, 2024

Very pleasant to work with. With any questions I have they know the answer.i came in early for appointment because of the trouble I had and took my car with a hassle of being ea More

by ANGELICA_RUIZ82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 17, 2024 -

City Limits Nissan responded

Thank you so much for providing us with a review regarding your recent Service visit, I am so glad to hear the team took great care of you and will be sure to pass your comments along! If you need anything, please reach out to us at 512-444-1400 and we'd be happy to help! Thank you, Jason Laguna General Manager

December 17, 2024

Like the CS from Steven and Brad in getting the tire replacement. Thank you both. More

by CREYES7@AUSTIN.RR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven, Sales Representative
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Dec 17, 2024 -

City Limits Nissan responded

I am glad to hear the team took good care of you, and appreciate you taking the time to tell us about it! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great week! Thank you, Jason Laguna General Manager

December 17, 2024

The process was as smooth as possible. Jayden was knowable and easy to work with. More

by emma.benoit3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and hope to see you again soon! Thank you and have a great week! Thank you, Jason Laguna General Manager

December 16, 2024

Excellent service, video review of the service that shows away to fix in case of the issue. More

by RICHABUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, we appreciate your feedback and hope to work with you again soon! Thank you, Jason Laguna General Manager

December 15, 2024

Buzz did a great job. Very friendly and professional. extra word extra word extra word More

by KELSEY.J.ERICKSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
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Dec 16, 2024 -

City Limits Nissan responded

Thank you for taking the time to tell us about your Service visit! We appreciate your feedback and look forward to your next visit with us! Thank you, Jason Laguna General Manager

Dec 20, 2024 -

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We are always more than happy to assist you if anything else comes up. Take care!

December 14, 2024

Service was great and the young man who helped me was very knowledgeable, helpful & courteous. More

by Fred Guerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

City Limits Nissan responded

Hello Fred, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

December 14, 2024

Service was excellent. Quick, efficient and I knew all of my options in regards to my car future care. More

by ktriplett824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 16, 2024 -

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 12, 2024

Great place as always! Took care of my car as expected. Excellent customer service thank you! More

by ZELDA.STANFORD39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Vela, Andrew "Buzz" Buzzerd
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Dec 12, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, we appreciate you and look forward to seeing you again soon! Thank you, Jason Laguna General Manager

December 12, 2024

Waited for over 2. 5 hours for an oil change and tire rotation - seems like the names change has affected to service - my hub cap flew off and 2 of my tire air caps were More

by RAGARZA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

City Limits Nissan responded

I am so sorry to hear you had a less than exceptional experience with our team. Thank you for providing us with this important feedback, we will use your comments to refine our efforts and ensure this does not happen again. If you would like to provide any additional information, please reach out to us at 512-444-1400. Our goal is to provide top notch service to every guest, every time and your comments will go a long way in helping us achieve that goal. Thank you again and have a great weekend. Jason Laguna General Manager

December 11, 2024

An awesome nissan service center to go with awesome people, facilities, service advisors, staff, and refreshments. More

by GLENNSAMPAYAN07
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

City Limits Nissan responded

Thank you very much for taking the time to leave us this review, we appreciate the opportunity to earn your business and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

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