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City Limits Nissan - Service Center

Austin, TX

4.5
396 Reviews

396 Reviews of City Limits Nissan - Service Center

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January 09, 2025

Despite my service was delayed, the large waiting open areas are nice to being comfortable. They offer complimentry coffee, dnacks and other beverages, which helps while you wait. The staff is friendly. More

by me
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to leave us your feedback, we greatly appreciate it and are grateful for the opportunity to earn your business! If you need anything at all, please contact us. We're always happy to help! Thanks so much and have a great weekend! Jason Laguna General Manager

January 08, 2025

Great service 100% better than the previous dealership management. Will use their services again. Thanks More

by MORENOC72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, and I am so glad to hear the Service team took great care of you! If you need us at all, please don't hesitate to reach out. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

Jan 10, 2025 -

City Limits Nissan responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

City Limits Nissan Service department was awesome. Everyone was pleasant to talk to and they kept me updated on my vehicle throughout the process. More

by NURSESONJA84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J Herrera was who I worked with and he was great.
Jan 09, 2025 -

City Limits Nissan responded

We are so glad to hear that you had a great visit with the Service team, I'll be sure to pass your comments along and we look forward to your next visit with us! Thank you, Jason Laguna General Manager

Jan 10, 2025 -

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2025

I was taken good care of, the service was great, But who ever washed my car did xxxx poor job. I still had dirt smeared at different places on my car More

by blopez58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

City Limits Nissan responded

Thank you for taking the time to provide us with this feedback, we appreciate you and look forward to providing you with many more happy miles! If you need anything at all, please don't hesitate to contact us. Have a great week! Thank you, Jason Laguna General Manager

January 06, 2025

Working with Daniel is always a pleasure. Consistent straight forward, no xx, honest service completed in a timely manner. More

by KENT21
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

City Limits Nissan responded

I appreciate you providing us with this feedback and will be sure to pass your comments along! We are always glad to help and hope that you have a great week. If you need anything at all please don't hesitate to contact us! Thank you, Jason Laguna General Manager

January 06, 2025

Serviceman was great and service was really good will definitely be returning since I just bought a 2025 the next day 😄 More

by BJGUE5944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but too bad Saul is no longer there, he was great.
Jan 07, 2025 -

City Limits Nissan responded

Thanks so much for taking the time to tell us about your experience, we're so glad to welcome you to the City Limits Nissan family and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

January 05, 2025

We had a great experience buying at City Limits Nissan. Kemy and Ruben were wonderful to work with and resolved the one issue we had the next day with the car. We'd come back and refer our friends in a hea More

by virginiav.iza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kemy Pignault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Severo Perez
Jan 06, 2025 -

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 05, 2025

I love the dealership just when I come for service be honest with my service on want to pay for something on need but much love thank you guys I love my new Kicks❤️❤️❤️. More

by DANNIELHAMPTON27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oswaldo Ramirez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ezekiel Sengiyunva, Severo Perez
Jan 06, 2025 -

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 04, 2025

I needed a new key because I had lost mine. The whole process was smooth, friendly, and competent. More

by FRANCESCO.PASSANTI
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2025 -

City Limits Nissan responded

We're grateful to have been given the opportunity to earn your business and appreciate that you took the time out of your day to tell us about it! If you need anything at all, please don't hesitate to reach out. Thanks again and have a great weekend! Jason Laguna General Manager

Jan 05, 2025 -

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! Until the next time we meet, take care!

January 03, 2025

Very professional and friendly service. The service department at this dealership is much better than in years past. More

by garfarkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

City Limits Nissan responded

I am so glad to hear the Service team took great care of you, we appreciate the opportunity to earn your business and look forward to providing you with many more happy miles! Thanks again and have a great New Year! Jason Laguna General Manager

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