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City Limits Nissan - Service Center

Austin, TX

4.5
380 Reviews

380 Reviews of City Limits Nissan - Service Center

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December 28, 2024

Jay had really good customer service manners. He explained in detailed the procedures on what they look for and after explained the recommendations. More

by FARRAH1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2024 -

City Limits Nissan responded

I am so glad to hear that you had a great visit with our Service team, thank you for taking the time out of your day to tell us about it and I will be sure to pass your comments along! If there is anything else we can do for you, please don't hesitate to contact us. Thanks again and have a fantastic weekend! Jason Laguna General Manager

December 27, 2024

Great truck. My sales rep, Rick, and manager, Sergio, are outstanding and would highly recommend. More

by Klee1386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Dehoyos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Abbassi, Caitlyn Stox
Dec 28, 2024 -

City Limits Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

December 26, 2024

Daniel has been main contact person. Great experience! This last time Daniel was not available and Jayden Scott took care of the car service. My car is ten years old and this month I More

by GLO-BUG
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, we appreciate it and I will be sure to pass your comments along to the team! We hope to provide you with many more happy miles, and wish you a happy New Year! Thank you, Jason Laguna General Manager

December 24, 2024

Generally a good experience when I come here! The people are nice and the inside is nice and well stocked for waiting. More

by JE93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

City Limits Nissan responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

December 23, 2024

The excellent service meets my expectations I like the customer service and they are always on time .. More

by munoztere77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

City Limits Nissan responded

I am so glad to hear that we met your expectations, we appreciate you and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

December 23, 2024

Great service dept. will keep coming back for more service and repairs and will tell my friends and family More

by 102david.ojeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd
Dec 23, 2024 -

City Limits Nissan responded

Thank you so much for your kind words, and for taking the time to tell us about your visit! We appreciate you and hope to see you soon! Thank you, Jason Laguna General Manager

December 21, 2024

The staff of this dealership made my service appointment a pleasant experience. Daniel was attentive and friendly and made me feel like a valued customer. City Limits Nissan even made the waiting experien More

by NEAL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us your review, I will be sure to pass your comments along to the team and we hope to provide you with many more years of top notch service! Thank you again and have a happy holiday! Jason Laguna General Manager

December 21, 2024

I gave my review in the stars. If you want me to submit this, don’t require me to type 15 words More

by travistydismay1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

City Limits Nissan responded

Thank you for your star rating, we appreciate you and look forward to working with you again soon! Thank you, Jason Laguna General Manager

December 20, 2024

Dishonest: Lied to me about free oil changes for life of vehicle. When I bought the vehicle, I was told I’d get free oil changes for the life of the vehicle. When I showed up for my first oil change, they t More

by DN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oswaldo Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Severo Perez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Torin McGough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

City Limits Nissan responded

I am sorry to hear you did not have a great experience with us when purchasing your vehicle, and appreciate you taking the time to leave us your feedback. We would like to know more about your visit so that we might clear up any miscommunications and help turn your experience around. Please reach out to us at 512-444-1400 at your convenience, and we would be happy to help resolve this issue with you directly. Thank you, Jason Laguna General Manager

December 19, 2024

He was so friendly and helpful. It’s hard to find people like that. He explained things to me or I could understand. More

by rayluzalvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you, I appreciate your feedback and we look forward to seeing you again soon! Thank you, Jason Laguna General Manager

Dec 21, 2024 -

City Limits Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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