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City Limits Nissan - Service Center

Austin, TX

4.5
381 Reviews

381 Reviews of City Limits Nissan - Service Center

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January 11, 2025

The job was done professionally. Th e Service Department was concerned and kept me apprised as the job analysis was proceeding and subsequently as the car was being repaired .Definit More

by SHEICHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to provide us with your review, we appreciate you and I'll be sure to pass your comments along to the team! If you don't mind, would you please correct your star rating? It appears you may have accidentally selected 1 star by mistake, but if there is in fact an issue we would love the opportunity to resolve it with you! Please reach out at your convenience to 512-444-1400 if you have any questions or concerns and we would be more than happy to address them! Thank you, Jason Laguna General Manager

January 11, 2025

Great job. Kendra was wonderful to work with. Nissan took care of me really well as always. More

by NESSADUCKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul, Andrew "Buzz" Buzzerd
Jan 11, 2025 -

City Limits Nissan responded

Thank you so much for your review, we appreciate you and I'll be sure to pass your comments along to the team! Have a great weekend! Thank you, Jason Laguna General Manager

Jan 13, 2025 -

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 10, 2025

Jayden was a pleasure to work with, and a fine young man. I look forward to working with him in the future... More

by revrocket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

City Limits Nissan responded

Thank you so much for your kind review, I will pass your comments along and we hope to work with you again soon! Thanks again and have a fantastic weekend! Jason Laguna General Manager

January 10, 2025

Had recall work done on my vehicle at City Limits. Daniel was courteous and professional, providing updates along the way. The work was done in a timely manner and the wait in the lobby was comforta More

by lisacolin39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to leave us your feedback, I am glad to hear the Service team took great care of you and will pass your comments along! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great weekend! Jason Laguna General Manager

January 09, 2025

Despite my service was delayed, the large waiting open areas are nice to being comfortable. They offer complimentry coffee, dnacks and other beverages, which helps while you wait. The staff is friendly. More

by me
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to leave us your feedback, we greatly appreciate it and are grateful for the opportunity to earn your business! If you need anything at all, please contact us. We're always happy to help! Thanks so much and have a great weekend! Jason Laguna General Manager

January 08, 2025

Great service 100% better than the previous dealership management. Will use their services again. Thanks More

by MORENOC72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review, and I am so glad to hear the Service team took great care of you! If you need us at all, please don't hesitate to reach out. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

Jan 10, 2025 -

City Limits Nissan responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2025

City Limits Nissan Service department was awesome. Everyone was pleasant to talk to and they kept me updated on my vehicle throughout the process. More

by NURSESONJA84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J Herrera was who I worked with and he was great.
Jan 09, 2025 -

City Limits Nissan responded

We are so glad to hear that you had a great visit with the Service team, I'll be sure to pass your comments along and we look forward to your next visit with us! Thank you, Jason Laguna General Manager

Jan 10, 2025 -

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2025

I was taken good care of, the service was great, But who ever washed my car did xxxx poor job. I still had dirt smeared at different places on my car More

by blopez58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

City Limits Nissan responded

Thank you for taking the time to provide us with this feedback, we appreciate you and look forward to providing you with many more happy miles! If you need anything at all, please don't hesitate to contact us. Have a great week! Thank you, Jason Laguna General Manager

January 06, 2025

Working with Daniel is always a pleasure. Consistent straight forward, no xx, honest service completed in a timely manner. More

by KENT21
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2025 -

City Limits Nissan responded

I appreciate you providing us with this feedback and will be sure to pass your comments along! We are always glad to help and hope that you have a great week. If you need anything at all please don't hesitate to contact us! Thank you, Jason Laguna General Manager

January 06, 2025

Serviceman was great and service was really good will definitely be returning since I just bought a 2025 the next day 😄 More

by BJGUE5944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure but too bad Saul is no longer there, he was great.
Jan 07, 2025 -

City Limits Nissan responded

Thanks so much for taking the time to tell us about your experience, we're so glad to welcome you to the City Limits Nissan family and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

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