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City Limits Nissan - Service Center

Austin, TX

4.6
280 Reviews
Call Service Center (737) 701-5449

280 Reviews of City Limits Nissan - Service Center

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October 30, 2024

The service was good, but it was a long wait time for a tire replacement. More

by JACKIE62591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

City Limits Nissan responded

Thank you for providing this feedback, we appreciate your input and will do our best to refine our efforts to ensure a shorter wait time in the future. Thank you again and have a happy Halloween! Thank you, Jason Laguna General Manager

October 29, 2024

I was pleased with the service I received on Saturday. I also didn't have to wait a long time to get my car serviced. More

by marthat71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

I am glad to hear you had a quick and easy visit with us, we appreciate your trust in our business and look forward to serving you again soon! Thank you, Jason Laguna General Manager

October 29, 2024

The service was friendly, professional and fast. I love me new car. Great service, and staff. More

by DONNA.FLYNN
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Severo Perez
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Oct 29, 2024 -

City Limits Nissan responded

We are so happy to hear you had a great visit with us, and we're very excited to welcome you to the City Limits Nissan family! Thank you for telling us about it, and have a fantastic week! Thank you, Jason Laguna General Manager

October 28, 2024

Diamond did a great job. From receiving the car to the work done and communication was fantastic. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

I appreciate you taking the time to tell us about your Service visit, our goal is to provide truly exceptional service to every guest and I am grateful to know you were well taken care of! Thanks again and have a wonderful day! Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello Mike, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Service department was very knowledgeable and excellent customer service. Thank you, Diamond, for working with me and being so professional. More

by PRICAN409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you. We appreciate your trust in our business and our team, and wish you many more happy miles! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Diamond is an excellent addition to the service dept, If Stevorn sees me in the waiting area, he always comes to say hello. More

by SHIRLEYCRISLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diamond Carson
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

Thank you for this valuable feedback, we're so proud of our team and are grateful for your business. We hope to be able to provide you with many more years of excellent service, and hope you have a fantastic day! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Jayden was very helpful. He got me checked when other had forgotten to and reassured me things would get taken care or immediately More

by jennygamez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us this valuable feedback, we will use it to refine our efforts to ensure a better process going forward. I hope you have a wonderful week, and we look forward to your next visit with us! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Saul has taken care of me and my car for the last 3 years. He has been able to help with every problem my car has had and every schedule constraint I have had. Thank you to the whole Nissan team and a More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

Thank you so much for this wonderful review, I will be sure to pass your comments along and we hope to provide you with many more years of excellent service! Please reach out if you need anything at all, we are always happy to help. Have a great day! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello Christina, thank you for your kind review; we are happy to pass along your comments to the team here at City Limits Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Great service when we got the part after two tries. The repair recall system caused my husband to swear of Nissans forever. More

by CAWLEYJD
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diamond Carson
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Oct 29, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you, we appreciate this feedback and will pass it along. Thank you for telling us about your visit, we look forward to the next one and wish you many more happy miles! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2024

Quick and easy service to fix an emergency issue. I continue to go back for all my vehicle needs. More

by jacob.kohlhorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

City Limits Nissan responded

I am glad to hear that we were able to get you back on the road quickly and easily, and thank you for letting us know about it. We hope to see you again soon, have a great week! Thank you, Jason Laguna General Manager

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