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City Limits Nissan - Service Center

Austin, TX

4.6
280 Reviews

280 Reviews of City Limits Nissan - Service Center

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November 08, 2024

I had a great experience at Nissan! The team made me feel right at home—everyone knew me by name and always took the time to check in and make sure I was comfortable. Saul was such a gr More

by edenlea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Daniel and the rest of the maintenance team have been great to work with. They have always kept me informed on what’s going on with my vehicle. Most of all I think they have been honest with me which is More

by BATTLEJAMES10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

City Limits Nissan responded

Thank you very much for this feedback, we appreciate it and I am glad to hear the team was supportive and transparent with you during your recent Service visit! If you have any further questions, please don't hesitate to reach out. We are always happy to help! Thank you, Jason Laguna General Manager

November 07, 2024

South Austin Nissan is by far the best one I have visited. Highly recommend Saul he is honestly the most helpful and considerate agent at that location. More

by pd9stout.ps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, we appreciate your business and can't wait to see you again soon! Thank you, Jason Laguna General Manager

November 07, 2024

An Extremely Excellent Experience;_Of An Acceptable 100%, Customer Care Service. And Also Added Was A Huge Dose Of Good Hospitality!!! They Provided A Very Comfortable Seating Area, Refrigerated Free Bottled More

by MrAlfsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

City Limits Nissan responded

Thank you so much for this detailed feedback, I am so glad to hear you had a great visit with us and we look forward to providing you with many more years of excellent service! Please reach out if you need anything at all, and have a great day! Thank you, Jason Laguna General Manager

November 06, 2024

Joseph is an excellent service representative! He walked me through every aspect of the process. More

by BILLIE_LACY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

City Limits Nissan responded

I appreciate your feedback, and am glad to hear the Service team took such good care of you. We look forward to seeing you again soon, and hope you have a great day! Thank you, Jason Laguna General Manager

November 06, 2024

Service was very fast, car was diagnosed and fixed quickly and customer service was top notch! More

by RTHARK23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

City Limits Nissan responded

Thank you for your review, we appreciate your kind words and I will be sure to pass them along to the team! If you need anything we are always happy to help. Have a great day! Thank you, Jason Laguna General Manager

November 06, 2024

Daniel Sanchez is the best! Is courteous, respectful, friendly, takes time to listen to concerns, gives honest recommendations and allows for us to make final decisions. Always More

by MEG1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

City Limits Nissan responded

Thank you so much for your review! Your kind words are appreciated, and I will be sure to pass them along. If you need anything at all, please don't hesitate to contact us. We are always happy to help! Thank you, Jason Laguna General Manager

November 05, 2024

The dealership is one the best, the staff are amazing and helpful, I would recommend them anytime More

by JAMESSUSAN3238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Nov 07, 2024 -

City Limits Nissan responded

I am so glad to hear the Service team took great care of you, and appreciate you taking the time to let us know about it! We look forward to your next visit! Thank you, Jason Laguna General Manager

November 05, 2024

The are respectful. They are quick to help out on the customers. Their response time is incredibly fast! More

by Isaiah D Mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Severo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kemy , Ezekiel
Nov 07, 2024 -

City Limits Nissan responded

Thank you for providing us with your feedback, we greatly appreciate it and look forward to seeing you again soon! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, Jason Laguna General Manager

November 03, 2024

Andrew at the Service Department was super friendly, knowledgeable and quick. I would go back. More

by cmarieherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

City Limits Nissan responded

I am glad to hear you had a great visit with our Service team, and will be sure to pass your comments along! If you ever need anything please don't hesitate to reach out, and have a fantastic week! Thank you, Jason Laguna General Manager

Nov 06, 2024 -

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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