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City Limits Nissan - Service Center

Austin, TX

4.5
380 Reviews

380 Reviews of City Limits Nissan - Service Center

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January 20, 2025

Excellent service and very nice people. I would highly recommend this location to my friends. More

by SEGURAIM2014@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

City Limits Nissan responded

I'm glad to hear the Service team took great care of you, and we appreciate that you took the time to tell us about it! We are grateful for the opportunity to earn your business and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

January 19, 2025

The process was so simple and easy. Everyone at City Limits Nissan was so nice and helpful. More

by LOGAN629
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

City Limits Nissan responded

We are so glad to have provided you with a stress-free experience! If you need us at all, please reach out to 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Thank you, Jason Laguna General Manager

January 19, 2025

Kendra was great and very accommodating. My only note for the dealership in general because this is a common occurrence for me is that if work cannot be done on a car for days at a time, ple More

by KEELEYB
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

City Limits Nissan responded

Thank you for providing this feedback, we appreciate you and will use these comments to refine our efforts going forward. If you would like to provide any additional information, please reach out to us at 512-444-1400 at your convenience. Thanks again, and stay warm! Thank you, Jason Laguna General Manager

January 19, 2025

I was able to get in the same day. Kendra answered all my questions and helped with recommendations More

by CLAUDETTE.JENKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

City Limits Nissan responded

Thank you for your review, we appreciate your feedback and look forward to providing you with many more happy miles! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help. Thank you, Jason Laguna General Manager

January 19, 2025

I prefer to come to this dealership because I know the job will get done correctly and efficiently. More

by Arielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maynor Barrientos, Kameron Chenier
Jan 20, 2025 -

City Limits Nissan responded

I am so glad to hear the Service team always takes good care of you, we appreciate the opportunity to earn your business and look forward to your next visit with us! Here's to many more happy miles! Thank you, Jason Laguna General Manager

January 19, 2025

Andrew is a terrific service advisor with excellent professionalism, communication and compassion. Highly recommend! He was great to work with during some difficult challenges More

by katie_carothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
Jan 20, 2025 -

City Limits Nissan responded

I am so glad to hear that you had a great visit with us, and will be sure to pass your comments along to the team! Thank you for taking the time out of your day to leave us a review, we hope you stay warm and have a great week! Thank you, Jason Laguna General Manager

January 19, 2025

The service used to be very good, however, I paid a lot of $ related to the suggestion maintenance, including the tire rotation, and the tires were not calibrabed as I was expecting. Unfortunately, no sutt More

by RAQUEL.WIESEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and will use your comments to refine our efforts in offering a top notch experience for our guests. We will review this information and reach out to you soon. In the meantime, if you'd like to provide any more feedback, please reach out to 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

January 19, 2025

I had wheel and tire protection purchased as part of my lease, but i was mislead by the people saying i dont and made me paid the entire amount. So bad! More

by Harsha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd
Jan 20, 2025 -

City Limits Nissan responded

Thank you for taking the time to provide us with this feedback, we appreciate it and are looking into this information presently. Please reach out to us at 512-444-1400 at your convenience so that we might get some additional information and work towards a resolution! Thank you, Jason Laguna General Manager

January 18, 2025

Prompt. Courteous. Informative. Will keep taking the car for service here. Even comes with a free car wash. More

by MCGRAW.MAIL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to tell us about your visit, we appreciate it and are grateful for the opportunity to earn your business! If you need anything at all, please reach out at 512-444-1400 as we are always happy to help. Have a great weekend! Thank you, Jason Laguna General Manager

January 18, 2025

Didn’t worry about anything when my car was being serviced. Service was very good, also quick More

by MAMODLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2025 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you, we appreciate your feedback and the opportunity to earn your business! Thanks again, and have a great weekend! Jason Laguna General Manager

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