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City Limits Nissan - Service Center

Austin, TX

4.5
455 Reviews

455 Reviews of City Limits Nissan - Service Center

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May 31, 2025

I love working with Daniel any time that I have a service need on my 350Z. He knows me by name and always ensures that my Z is serviced and safe to drive. He ensures that he has the same tech service my car More

by SYLRIOS2295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maynor Barrientos - Service Tech - 5 Stars as well!
May 31, 2025 -

City Limits Nissan responded

Thank you so much for your kind review, we are happy to hear that you consistently receive the top notch service we strive to provide our guests and will be sure to pass your comments along to the Service team! If you need anything at all, please don't hesitate to reach out. Have a great weekend and here's to many more happy miles in your 350Z! Thank you, Jason Laguna General Manager

Jun 01, 2025 -

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2025

Great customer service! She is friendly, accommodating, and efficient. Very attentive and goes above and beyond. More

by J.RDZ87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Downey
Jun 02, 2025 -

City Limits Nissan responded

We are happy to hear the Service team took great care of you and will pass your comments along! Thank you for taking the time out of your day to tell us about your visit, and we hope to see you again soon! Thank you, Jason Laguna General Manager

Jun 04, 2025 -

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

May 29, 2025

I do not like this new Service Review format. It's another account and password that I have to keep up with...which I probably will not. Daniel Sanchez is outstanding and always performs at a 1 More

by BILLKASZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hernandez
May 29, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and will be sure to pass your comments along to the team! Have a great weekend! Thank you, Jason Laguna General Manager

May 28, 2025

Kendra was very attentive and polite and took care of my issues. It was a quick and smooth experience. More

by kconn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
May 29, 2025 -

City Limits Nissan responded

We are happy to hear you were well taken care of during your recent service visit and we hope to provide you with many more happy miles! Let us know if there's anything else we can do for you, and have a great weekend! Thank you, Jason Laguna General Manager

May 30, 2025 -

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2025

Kendra was excellent getting us in for an oil change. She's friendly and knowledgeable. We had to wait longer than expected to check out because of how many other people were checking in. This doesn't se More

by MR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
May 27, 2025 -

City Limits Nissan responded

Thank you for taking the time to leave us your review, we will use this feedback to refine our efforts going forward. If you need anything at all, please don't hesitate to reach out and we'd be happy to help! Thank you, Jason Laguna General Manager

May 26, 2025

I always get excellent service here. Thanks for everything you do. See you next time. More

by ANNPHIPPS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Downey
May 26, 2025 -

City Limits Nissan responded

We are so happy to hear you had a great service visit, thank you for providing us with a review and for the opportunity to earn your business! If you need anything at all please don't hesitate to contact us! Thank you, Jason Laguna General Manager

May 25, 2025

Gave daughter a timeline to complete headlight repair. At the end of that timeline is when she was notified that the parts were not onsite and had to be ordered. She had paid before being notified the se More

by G_RINGERFREEDOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Hernandez
May 26, 2025 -

City Limits Nissan responded

I am sorry to hear that we were unable to complete your repair at the time of your appointment. If you are willing to provide us with additional information, we would like the opportunity to turn your experience around! Please reach out at 512-444-1400 at your convenience so that we might work towards a resolution with you. Thanks again for your feedback, and we hope to hear from you soon! Thank you, Jason Laguna General Manager

May 25, 2025

Service was awful, the service manager was non-responsive (until they finally switched service managers), everything took far longer than anticipated, and not only was the car FILTHY when we picked it up, th More

by Amanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Carlos
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

City Limits Nissan responded

I am sorry to hear your experience with us was not up to the standards we set for ourselves and would like more information about your visit if you are willing. I am unable to locate a profile for you but we can be reached at 512-444-1400 at your convenience. Thank you and have a great week. Jason Laguna General Manager

May 23, 2025

Great Service! Jay and Daniel exceed the expectations of customer service. They kept me informed on the progress of my vehicle. The cost of my services needed wa More

by ELISA.RODRIGUEZ76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025 -

City Limits Nissan responded

We are grateful for the opportunity to earn your business, and that you took the time to tell us about your recent Service visit! If you need anything at all, please don't hesitate to contact us. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager

May 18, 2025

Everything went well. I am appreciative that Nissan picked up the cost of a rental car when my vehicle was being worked. More

by SAGOMEZ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
May 19, 2025 -

City Limits Nissan responded

Thank you for taking a moment to tell us about your recent visit, we appreciate your feedback and look forward to being of service to you again! Thank you, Jason Laguna General Manager

May 20, 2025 -

City Limits Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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