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City Limits Nissan - Service Center

Austin, TX

4.5
395 Reviews

395 Reviews of City Limits Nissan - Service Center

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February 20, 2025

Very respectful ,answered all questions informative overall very great experience loved the atmosphere of the process More

by Ryanarz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Dylla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

City Limits Nissan responded

Thank you very much for the kind review, we appreciate it and the opportunity to earn your business! Welcome to the City Limits Nissan family, have a great weekend and please don't hesitate to contact us if you need anything! Thank you, Jason Laguna General Manager

February 17, 2025

Andrew “Buzz” was so kind, helpful, and patient with me throughout the process of getting my brakes serviced. He helped me with all my options and I had a positive experience with him. My brakes feel so mu More

by INIEKPENYONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
Feb 17, 2025 -

City Limits Nissan responded

Thank you so much for your feedback, we appreciate you and will be sure to pass your comments along to the team! If you need anything at all, please don't hesitate to contact us. Have a great week and we hope to see you again soon! Thank you, Jason Laguna General Manager

February 16, 2025

Daniel ensured my vehicle would have services completed by the end of the day. I was impressed with the technology used in determining the status of my tires. I was relieved that I did not have to wait u More

by SYLVESTER.RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

City Limits Nissan responded

I appreciate that you took the time to leave us a review, and will be sure to pass your comments along to the team! We hope to provide you with many more happy miles, and look forward to seeing you again soon! Thank you, Jason Laguna General Manager

Feb 19, 2025 -

City Limits Nissan responded

Hi, thank you for taking the time to leave a review for us at City Limits Nissan. We're happy we could meet your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

February 16, 2025

Good communication. Quick service. Advised on future maintenance needs. Jayden was friendly and helpful. Good job! More

by Gilbert Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

City Limits Nissan responded

Thank you for taking the time out of your day to provide us with your feedback, we appreciate it and look forward to your next visit with us. Thank you and have a great week! Jason Laguna General Manager

Feb 19, 2025 -

City Limits Nissan responded

Hi Gilbert, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

February 14, 2025

Daniel is extremely knowledgeable and professional. I loved that he sifted through my past service history in order to help us determine which recommended services I definitely needed during my visit a More

by KATHLEENPANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy "Lee"
Feb 14, 2025 -

City Limits Nissan responded

Thank you so much for taking the time to tell us about your recent Service visit, I am glad to hear the team took great care of you and appreciate the opportunity to earn your business! We look forward to your next visit and wish you many more happy miles! Thank you, Jason Laguna General Manager

February 08, 2025

Agent was helpful, time it took wasn’t great. My car was sitting there not being worked on for a Couple hours. I was there for 4 hours and was told it would be only a couple hours More

by VGONZALEZ909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name but the person who assisted me was kind and very helpful
Feb 08, 2025 -

City Limits Nissan responded

Thank you for bringing this to our attention, we appreciate your feedback and will use your comments to refine our efforts to ensure a smoother visit going forward. Thanks again and have a great weekend! Jason Laguna General Manager

February 07, 2025

Daniel always goes above and beyond to make sure all of my concerns are addressed and that I leave completely satisfied with the service provided. He is awesome! More

by ALTA2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

City Limits Nissan responded

I am so glad to hear your visits with us meet your expectations, and we are grateful for the opportunity to earn your business! I'll be sure to pass your comments along and if you need anything at all please don't hesitate to contact us, we're always happy to help! Thank you, Jason Laguna General Manager

February 05, 2025

I was very happy and pleased with the knowledge and service I received while getting my car serviced. More

by ezmeraldab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

City Limits Nissan responded

We are so glad to hear that you were pleased with your visit, thank you taking the time to leave a review! If you don't mind updating your star rating from a 1 to better reflect your experience we would appreciate it, unless of course you have an issue that we can help resolve. We are always looking for opportunities to grow and refine our efforts to ensure truly exceptional customer service for every guest! Thank you, Jason Laguna General Manager

February 03, 2025

Not 5 stars because they did not tell me my battery was old and should be replaced. I found that out a week later when my car had to be jumped. That’s a miss. It should have been checked during the rout More

by Annesch57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

City Limits Nissan responded

I am so sorry to hear that we did not make you aware of your battery issues and will be sure to bring this information to the team so that we can refine our efforts going forward. Thank you so much for your invaluable feedback, we appreciate it and hope you have a fantastic week! Thank you, Jason Laguna General Manager

February 03, 2025

Very proffessional and friendly likeable staff . did a good job and cared about doing service excellent job More

by CADENAJUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd
Feb 03, 2025 -

City Limits Nissan responded

Thank you so much for your feedback, we appreciate it and I'm glad to hear your visit with us was excellent! We hope to provide you with many more happy miles, thanks again and have a great day! Jason Laguna General Manager