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City Limits Nissan - Service Center

Austin, TX

4.5
380 Reviews

380 Reviews of City Limits Nissan - Service Center

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January 30, 2025

The rep was knowledgeable and helpful. Waiting was comfortable. The shop was clean and seemed to be well maintained. More

by LYSviolin
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

City Limits Nissan responded

Thank you so much for your kind review, I will be sure to pass your comments along to the team and we look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

January 30, 2025

I really appreciate the efficient and timely service that I received. Also, I was comfortable and enjoyed coffee and snacks while I waited. More

by lvigil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
Jan 31, 2025 -

City Limits Nissan responded

We are happy to hear you had a good visit with our Service team, and appreciate that you took the time to tell us about it! If there's anything we can do for you, please reach out to us at 512-444-1400 and we'd be happy to help! Thank you, Jason Laguna General Manager

January 30, 2025

Good, quick service. Nice personnel; not sure if they checked the liquids; no water added. More

by olivera_omayra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

City Limits Nissan responded

Thank you for taking the time to provide us with this feedback, we will use your comments to refine our efforts for future visits and hope to see you again soon! Thank you, Jason Laguna General Manager

January 28, 2025

Great service! Nice place to open my laptop and work. Efficient service. Friendly and helpful. More

by Erin Ball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review! We appreciate you and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

January 25, 2025

No, this requirement is why I do not respond in a more timely manner. Please stop More

by KATHY_BOYD
Recommend Dealer
Yes
Employees Worked With
Eric Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

City Limits Nissan responded

Hi, thank you for taking the time to leave us your honest feedback. If you'd be willing to provide more feedback, please reach out to us at (737) 701-5449 so we can assist you further.

January 25, 2025

Daniel really knew his business and was very helpful and courteous. I will be back. More

by JNEEL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

City Limits Nissan responded

Thank you for your kind review, I will be sure to pass your comments along and we hope to be of service to you again soon! Thank you, Jason Laguna General Manager

January 25, 2025

I truly appreciate that I was not told I needed multiple services on my vehicle. As a woman, I always feel I’m being taken advantage of because I know nothing about cars. I had requested tire rotation an More

by Sylvia.arzola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

City Limits Nissan responded

I am so glad to hear that the team took great care of you and appreciate you taking the time out of your day to tell us about it! We're always happy to help so please don't hesitate to reach out if you need anything. Thank you again for the opportunity to earn your business and have a great weekend! Jason Laguna General Manager

January 25, 2025

The dealership is always clean and the staff is well organized. The service is always excellent. More

by FLNUNEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

City Limits Nissan responded

Thank you so much for your kind words, we appreciate that you took the time to tell us about your visit and we hope to be of service to you again soon! Thank you, Jason Laguna General Manager

January 21, 2025

I have to come several times to get the issue resolved with my driver seat caused inconvenience More

by alesiashipman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew "Buzz" Buzzerd
Jan 22, 2025 -

City Limits Nissan responded

I am sorry to hear that you had a less than satisfactory visit with us, we will review this feedback and reach out to you directly ASAP! In the meantime, if you need anything at all please reach out to us at 512-444-1400 and we'd be more than happy to help. Thank you, Jason Laguna General Manager

Jan 23, 2025 -

City Limits Nissan responded

Hi, thank you for taking the time to leave us your honest feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (737) 701-5449 so we can work towards a resolution.

January 20, 2025

Everything went great froppped off car went out of town Daniel had it ready on my return. Awesome. More

by SPRASBERRY
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

City Limits Nissan responded

I am happy to hear you were well taken care of and appreciate you taking the time out of your day to tell us about it! If you need anything at all, please reach out to us at 512-444-1400 and we'd be more than happy to help. Thanks again and have a great week! Jason Laguna General Manager