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City Limits Nissan - Service Center

Austin, TX

4.6
280 Reviews
Call Service Center (737) 701-5449

280 Reviews of City Limits Nissan - Service Center

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October 11, 2024

I went in for a routine service and was treated like a valued customer. Daniel didn't try to upsell me. He just informed me of services that were recommended to be done and other services that can wait. I More

by BEN.ATX1988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

City Limits Nissan responded

We do appreciate you, and look forward to providing you with many more years of excellent service! Thank you for your kind words and for taking the time to leave us this feedback, and have a great weekend! Thank you, Jason Laguna General Manager

October 10, 2024

Jayden was super helpful and personable! I accidentally left my iPad and he called to question if it was mine and promised to keep it safe until I was able to stop by to pick it up later tha More

by shay.currie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

City Limits Nissan responded

I appreciate you taking the time to leave us such detailed feedback and am glad to hear the Service team took great care of you! We hope to see you again soon, and hope you have a fantastic weekend! Thank you, Jason Laguna General Manager

October 09, 2024

Excellent service from Saul Vela. Nice waiting area with coffee and snacks. Didn’t take long to get the car back. More

by LGLMUSIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

City Limits Nissan responded

I am glad to hear you received excellent service, we look forward to providing you with many more! Thank you for taking the time to leave a review, and have a fantastic weekend. Thank you, Jason Laguna General Manager

Oct 13, 2024 -

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We are always more than happy to assist you if anything else comes up. Take care!

October 08, 2024

Jayden was helpful and had a great personality. My wait time was short. The waiting room was clean and pleasant. More

by THE4COHNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

City Limits Nissan responded

Thank you for letting us know how we did, I am happy to hear you found the team to be supportive and your service swift! Please reach out if we can be of assistance again in the future, and have a great week! Thank you, Jason Laguna General Manager

October 08, 2024

Every time I have visited this location, everyone has always been efficient, friendly, and the whole experience feels organized More

by amandasalazar1189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot who assisted me
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Oct 08, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave a review regarding your recent Service visit, I am happy to hear the team took good care of you and we look forward to providing you with many more years of excellent service! Thank you, Jason Laguna General Manager

October 07, 2024

Honest with custoner about what maintenance. Service with a smile. The facility is clean and spacious. More

by JDBOAT777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

City Limits Nissan responded

Thank you for your review, I am happy to know the Service team took good care of you. We look forward to your next visit, and hope you reach out to us if you need anything at all! Thank you, Jason Laguna General Manager

October 07, 2024

Excellent service. Great staff and very professional. Service provided for vehicle was very professional. Very clean waiting area. More

by organicgarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2024 -

City Limits Nissan responded

I am glad to hear you received excellent service with us! Our team is always available to answer any questions you may have, so please reach out if you need us and have a great week! Thank you, Jason Laguna General Manager

October 03, 2024

Facilities are great. Waiting time was decent. Price alright too. Customer service right on the money . Thanks More

by hector.trujillo1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

City Limits Nissan responded

Thank you for your feedback, and for your kind words. I will be sure to pass them along to the Service team, we look forward to your next visit and are always available if you need us! Thank you, Jason Laguna General Manager

Oct 06, 2024 -

City Limits Nissan responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 01, 2024

I have waited nearly a month to get my second key and brochure manual. Good customer service before I bought the car but afterwords no response back. More

by Kathy
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Robert Lee
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2024 -

City Limits Nissan responded

Thank you for bringing this to our attention, I will look into it and we will reach out to you very soon. Thank you, Jason Laguna General Manager

October 01, 2024

xcellent service 5 star including your courtesy service i only drive nissan and will always use this location More

by SANTOSDOMINGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

City Limits Nissan responded

I am glad to hear you had a 5 star experience with our Service team, and we are excited to provide you with many more top notch visits to come! Thank you for your review, and have a great day. Thank you, Jason Laguna General Manager

Oct 04, 2024 -

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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