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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
383 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 383 reviews

October 28, 2024

Service department was very knowledgeable and excellent customer service. Thank you, Diamond, for working with me and being so professional. More

by PRICAN409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you. We appreciate your trust in our business and our team, and wish you many more happy miles! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Diamond is an excellent addition to the service dept, If Stevorn sees me in the waiting area, he always comes to say hello. More

by SHIRLEYCRISLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diamond Carson
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Oct 29, 2024 -

City Limits Nissan responded

Thank you for this valuable feedback, we're so proud of our team and are grateful for your business. We hope to be able to provide you with many more years of excellent service, and hope you have a fantastic day! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Jayden was very helpful. He got me checked when other had forgotten to and reassured me things would get taken care or immediately More

by jennygamez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us this valuable feedback, we will use it to refine our efforts to ensure a better process going forward. I hope you have a wonderful week, and we look forward to your next visit with us! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Saul has taken care of me and my car for the last 3 years. He has been able to help with every problem my car has had and every schedule constraint I have had. Thank you to the whole Nissan team and a More

by Christina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

City Limits Nissan responded

Thank you so much for this wonderful review, I will be sure to pass your comments along and we hope to provide you with many more years of excellent service! Please reach out if you need anything at all, we are always happy to help. Have a great day! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello Christina, thank you for your kind review; we are happy to pass along your comments to the team here at City Limits Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

October 28, 2024

Great service when we got the part after two tries. The repair recall system caused my husband to swear of Nissans forever. More

by CAWLEYJD
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diamond Carson
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Oct 29, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you, we appreciate this feedback and will pass it along. Thank you for telling us about your visit, we look forward to the next one and wish you many more happy miles! Thank you, Jason Laguna General Manager

Nov 01, 2024 -

City Limits Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 27, 2024

Quick and easy service to fix an emergency issue. I continue to go back for all my vehicle needs. More

by jacob.kohlhorst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

City Limits Nissan responded

I am glad to hear that we were able to get you back on the road quickly and easily, and thank you for letting us know about it. We hope to see you again soon, have a great week! Thank you, Jason Laguna General Manager

October 27, 2024

It was a good experience, I always come here for service and the people are kind More

by Noora
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

City Limits Nissan responded

I am glad to hear you found the team to be supportive and helpful, we look for every opportunity to provide our guests with the top notch service they deserve and we look forward to many more years of great visits with you! Thank you, Jason Laguna General Manager

October 27, 2024

Excellent customer service, Saul always explains clearly all repairs needed. Technician always leaves my car running great. Service department always returns my car very clean, thank you all. More

by IRODZ80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The technician who did repairs on my car, sorry didn’t catch their name but they did a great job too.
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Oct 28, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you during your recent visit, we appreciate your review and hope to see you again soon! Thank you, Jason Laguna General Manager

October 26, 2024

Disorganized at best. 3 hour job turned into an all week affair. And to top it of they couldn’t even wash the car properly- the roof was still dirty. More

by reviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew "Buzz" Buzzerd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

City Limits Nissan responded

Thank you for your feedback. I spoke with the Service team and it seems that there was an issue with the part we received, which had to be reordered. We apologize for the inconvenience, and will follow up with the detail team regarding your courtesy wash. If you would like to provide any additional information, please reach out to us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

October 26, 2024

It was all around a pleasant experience. Robert was very professional and very accommodating through to whole process. More

by lawrencekathie2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oswaldo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

City Limits Nissan responded

I am happy to hear that you had a great visit with us, we look forward to providing top notch customer service to every guest and that you took the time to tell us about it is genuinely appreciated! Welcome to the City Limits Nissan family, and have a fantastic weekend! Thank you, Jason Laguna General Manager

Oct 27, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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