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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
385 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
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4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 385 reviews

September 22, 2024

This dealership was by far the best one yet. Customer service was beyond amazing!! Everything was just perfect More

by Galvanlucia92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kemy Pignault
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

City Limits Nissan responded

Comments like these keep us motivated to provide a top notch experience for every guest, every time. Thank you for leaving a review, and have a fantastic week! Thank you, Luis Acosta General Manager

September 22, 2024

Alan is a very kind person, everyone treated me excellently but above all I recommend Alan More

by dm2099691
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan Del Rio
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Sep 23, 2024 -

City Limits Nissan responded

I will be sure to pass your comments along to the team, and appreciate you taking the time to let us know about your experience! Thank you, and have a great week! Thank you, Luis Acosta General Manager

September 22, 2024

I like to go there all the time , the agents are very friendly and I like the service, the don’t take too much time to deliver your vehicle. More

by Erika’s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Erwin
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Sep 23, 2024 -

City Limits Nissan responded

Thank you for telling us about your recent Service visit, I'll be sure to pass your kind comments along to the team and we hope to see you again soon! Thank you, Luis Acosta General Manager

September 21, 2024

It was a rough start to schedule my service appointment. I had to drive from Dripping Springs to find out why no one would answer the service telephone number listed on the web site; the AI chatbot was use More

by WALTON727
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diamond Carson
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Sep 23, 2024 -

City Limits Nissan responded

Thank you for leaving this feedback about your experience, we recently had our phone system swapped out and it did come with a few snags. I apologize about the difficulty in getting through to us, and am glad to hear that your appointment went well. Thank you again for taking the time to leave a review, we look forward to your next visit and hope you have a great week! Thank you, Luis Acosta General Manager

September 21, 2024

We really loved our salesman, Torin! He was laid back, not pushy, personable, kind, honest and great to work with!! Love that!! Thanks for helping us find a great vehicle for my son! More

by nogo3333
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Torin
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Sep 21, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave a review, I will be sure to pass your comments along to the team! It was our pleasure to work with you, have a great weekend and welcome to the City Limits Nissan family! Thank you, Luis Acosta General Manager

Sep 27, 2024 -

City Limits Nissan responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 20, 2024

Everyone there was so nice and eager to help. I think it was the best car buying experience I love Nissan. More

by BRENDALKINGLIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Severo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cortez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2024 -

City Limits Nissan responded

Thank you for your kind words, I am so glad we had the opportunity to work with you and look forward to your next visit! Please reach out if you need anything at all, and have a great weekend! Thank you, Luis Acosta General Manager

September 20, 2024

Excellent customer service! ! Even did a complementary wash. I had a new key fob programmed for my son’s truck. More

by LREGIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review, we are excited to continue to provide you with the exceptional service you deserve for many more years to come! Please reach out if you need anything, and have a great weekend! Thank you, Luis Acosta General Manager

September 19, 2024

Great service salesman was very nice and knowledgeable on the car I would definitely come back again More

by jonathan Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Acosta
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Sep 19, 2024 -

City Limits Nissan responded

Thank you so much for your kind words, I will be sure to pass them along to the team. Welcome to the City Limits Nissan family and we look forward to your next visit with us! Thank you, Luis Acosta General Manager

September 19, 2024

When you walk into the service center not a single person says hello to you, you kinda wonder if you are in the right place while 6 guys sit behind the desk cutting up and carrying on. I was standing there f More

by Masc4Snax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 19, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a detailed review regarding your recent Service visit. I apologize that you did not receive the exceptional service that is our standard, and will use your comments as a training tool to refine our efforts and ensure it does not happen again. If you would like to provide additional information, please reach out to us at 512-444-1400 at your convenience. Have a great weekend, and we do hope to see you again! Thank you, Luis Acosta General Manager

September 19, 2024

Always take care of my car. Love the customer service as well. Will continue to come back. More

by Hansonchelsey84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Report | Print
Sep 21, 2024 -

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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