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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.5
542 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 542 reviews

November 20, 2024

Saul was quick to explain the fix I required and kept me informed about the process throughout my short wait! More

by sydney.bellman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
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Nov 21, 2024 -

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2024

I take my vehicle for an oil change and inspection when it is time to take it in… always courteous and polite personnel…. More

by doram654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Vela, Andrew "Buzz" Buzzerd
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Nov 19, 2024 -

City Limits Nissan responded

Thank you for your kind words, I will be sure to pass them along to the team and we hope to see you again soon! If you need anything at all, we're always happy to help! Thank you, Jason Laguna General Manager

November 18, 2024

The individual who assisted me was helpful and professional. Clean and accommodating environment. Thank you for your service More

by PEACELOVEJOYANDCHARITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew "Buzz" Buzzerd
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Nov 18, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, I'll be sure to pass your comments along to the Service team and we look forward to providing you with many more happy miles! If you need anything, we are always happy to help so please don't hesitate to reach out. Thanks again and have a great week! Jason Laguna General Manager

November 17, 2024

10 minutes after I picked up my car I had a malfunction warning pop up... More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

City Limits Nissan responded

I am sorry to hear that you did not have the best visit with our Service department, if you would like to provide additional feedback please reach out to us at 512-444-1400 at your convenience. We would love the opportunity to correct any issues, and to use this information as a training tool for our team. Thank you and have a great week! Jason Laguna General Manager

Nov 19, 2024 -

City Limits Nissan responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (737) 701-5449 when you have a chance. Thank you, and we look forward to hearing from you.

November 17, 2024

Ruben was great and knowledgeable making the whole experience easy. I left feeling like I made the right decision for my needs More

by ALVAREZF95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oswaldo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

City Limits Nissan responded

Thank you for your review, we appreciate that you took the time to tell us about your visit and we look forward to the next one! Please reach out if you need anything at all, and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

Nov 19, 2024 -

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 16, 2024

service department. needs to simply be replaced, poor service trying to hustled you for things that do not need fixing! for more money. More

by postman
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Sergio Dehoyos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Laguna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Heredia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Vela, Cree Shumaker
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Nov 16, 2024 -

City Limits Nissan responded

I'm so sorry to hear you did not have a good experience with us, we strive to provide top notch and transparent service for every customer and take it very seriously when we fall short. If you are willing to provide us with more information about your visit so that we might use it to improve and potentially turn your experience around, please reach out at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

November 16, 2024

I am 76 years old. When I discovered that I had purchased an aftermarket lifetime warrantee for an extra 2,000 dollars I tried to have the warrantee cancelled.. but was More

by Pmel2
Recommend Dealer
No
Employees Worked With
Rick Abbassi
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Nov 16, 2024 -

City Limits Nissan responded

I am sorry to hear you did not have a great visit with us, we aim to provide a transparent and honest experience with every guest and it's disappointing that you did not find that to be the case. We will look into this and reach out to you soon, your satisfaction is our top priority. In the meantime, if you would like to provide additional feedback, please contact us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

November 16, 2024

I had a low pressure high reward experience. I left with a beautiful card and Robert was exceptional. More

by lawrencekathie2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t remember all their names but everyone I dealt with through this purchase process was a good experience all around.
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Nov 16, 2024 -

City Limits Nissan responded

I am so glad to hear you had a great visit with us, and will be sure to pass your comments along! Welcome to the City Limits Nissan family, and have a fantastic weekend! Thank you, Jason Laguna General Manager

November 15, 2024

Quick accurate service, relaxing lobby/waiting area, good coffee and cold water. Friendly, knowledgeable staff…Kayden was particularly helpful! More

by peterbink52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

City Limits Nissan responded

I am so glad to hear you had a pleasant service visit with us, we appreciate you and are always available to answer any questions you may have! Have a fantastic weekend! Thank you, Jason Laguna General Manager

November 15, 2024

Mr Sanchez was extremely professional. True asset to the organization. Extremely satisfied with the dealership. More

by JNICOLASRUIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2024 -

City Limits Nissan responded

Thank you for your kind words, and for taking the time to leave us your feedback! I will be sure to pass these comments along, and we hope to see you again soon! Thank you, Jason Laguna General Manager

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