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City Limits Nissan

Austin, TX

4.5
542 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 542 reviews

December 11, 2024

An awesome nissan service center to go with awesome people, facilities, service advisors, staff, and refreshments. More

by GLENNSAMPAYAN07
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

City Limits Nissan responded

Thank you very much for taking the time to leave us this review, we appreciate the opportunity to earn your business and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

December 11, 2024

The service was fantastic as always. But I went in to get a oil change and tire rotation I said that my right rear tire was having a sensor light issue and the light was on when job was More

by GUNTLEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

City Limits Nissan responded

Thank you very much for bringing this to our attention, I appreciate your thorough feedback and we will utilize these comments to refine our processes so that it does not happen again. We look forward to your next visit, and hope you have a fantastic weekend! Thank you, Jason Laguna General Manager

December 10, 2024

Their service is top notch. They are welcoming and polite from the moment you walk in the door. More

by jamerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us a review regarding your recent service visit! We appreciate your kind words, and I'll be sure to pass them along to the team. If there is anything at all we can do for you, please don't hesitate to reach out! Thank you, Jason Laguna General Manager

December 09, 2024

Jayden did a great job with contacting me about my vehicle being received by towing so they can work on my key replacement. He updated me during and after the process with cost etc. He's always respec More

by ADRIANABRADSHAW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

City Limits Nissan responded

I am so glad to hear the team took good care of you during your recent Service visit, and appreciate you taking the time to tell us about it! If you need anything at all, please don't hesitate to reach out. Thank you and have a great week! Thank you, Jason Laguna General Manager

Dec 12, 2024 -

City Limits Nissan responded

Hello, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2024

I went in to City Limits Nissan after having contacted them via email after initial hesitations on going into the dealership (I absolutely abhor the car buying process well used to.) I came in and I was s More

by MICHE B
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Laguna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Duran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Martinez
Dec 09, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us such a detailed account of your visit, we appreciate you and are grateful for the opportunity to earn your business! I will pass your kind comments along to the team, we are so happy to welcome you to the City Limits Nissan family and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

December 07, 2024

The dealership is definitely worth going going to. Prompt service and friendly is key. They have it all. They go way and beyond to make the customer happy. More

by Chelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saul Vela
Dec 07, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, I will be sure to pass your comments along to the team and we hope to see you again soon! Thank you, Jason Laguna General Manager

December 07, 2024

First of all, they keep attributing my 2017 Juke info to my former 2013 Juke info for some reason, so I think I had been getting service recommendations based on that, then they didn't check a slow leak in More

by E
Recommend Dealer
No
Employees Worked With
Jayden Scott
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

City Limits Nissan responded

Thank you for making us aware of this situation and I apologize for the inconvenience, we appreciate your feedback and will look into correcting your profile with the appropriate VIN. If you would like to provide any additional information, please reach out to us at 512-444-1400 at your convenience. Thanks again and have a great weekend! Jason Laguna General Manager

Dec 07, 2024 -

City Limits Nissan responded

After discussing this with the Service team, it seems that the warranty you have is only usable at the dealership you purchased it from. We do keep records of all vehicles under your profile, so your Service Advisor did ask which vehicle we were looking at. We have made a note that you no longer own the 2013 Juke to avoid any further confusion. I hope this clarifies things for you a bit, and I will speak with the technician about why the leak in your tire was not checked on Monday. Thanks again for your understanding and we hope you consider us again in the future! Thank you, Jason Laguna General Manager

December 07, 2024

We appreciated the quick turnaround time and flexibility with repair schedule. Being able to pick up the vehicle same-day meant a lot! More

by pmcasarez12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

City Limits Nissan responded

Thank you so much for your review, we appreciate you and look forward to your next visit with us! If you need anything at all, please don't hesitate to reach out. Have a great weekend! Thank you, Jason Laguna General Manager

December 06, 2024

Madison displayed excellent customer service, professionalism, and politeness. Very knowledgeable and helpful during the process. More

by ricksosa62
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ruben Cortez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Madison Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

City Limits Nissan responded

I am glad to hear the team took great care of you, and will be sure to pass your comments along! If you need anything at all, please don't hesitate to reach out. Welcome to the City Limits Nissan family and have a great weekend! Thank you, Jason Laguna General Manager

December 04, 2024

The experience was fabulous. Entered for service and got served with coffee and snacks but updates every few minutes. I love this place. The staff is courteous and very thorough More

by Rajeev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chenin Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jett, Andrew "Buzz" Buzzerd
Dec 05, 2024 -

City Limits Nissan responded

Thank you so much for your kind review, we appreciate the opportunity to earn your business and look forward to providing you with many more happy miles! Thank you, Jason Laguna General Manager

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