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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
383 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 383 reviews

October 17, 2024

Kept me informed with frequent updates on vehicle and financial information. Delivered vehicle directly to me and picked up my trade-in vehicle! More

by littlequiltangel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grace McIntosh
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Oct 18, 2024 -

City Limits Nissan responded

Thank you for your kind review, we appreciate you and I am glad to know the team took great care of you. Welcome to the City Limits Nissan family, and please reach out to us if you need anything at all! We are always happy to help. Thank you, Jason Laguna General Manager

Oct 19, 2024 -

City Limits Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 17, 2024

After paying for my vehicle it takes them a half hour to drive it from the parking area to the service area so that I can leave and go about my day. The quote received for a tps tire sensor was 550 dollars More

by Raul Gonzales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew "Buzz" Buzzerd
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

City Limits Nissan responded

Thank you for taking the time to provide this feedback for us. I have spoken with the Service team about your experience, and do extend our apologies for the time it took to bring your vehicle down. We will refine our processes to ensure this does not happen again. If you would like to provide us with more information, please reach out at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

October 16, 2024

From the moment I drove in, all workers were very helpful and attentive of my wants. Rudy thank you for your patience with me in finding my dream car. So humble thank you Nissan. More

by JLOMARDRA9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oswaldo Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rudy DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ezekiel Sengiyunva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maximo Llanas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave this thoughtful feedback about your recent visit. I am glad to hear the team took great care of you, we aim to provide a truly exceptional experience from start to finish and your words keep us motivated! Have a great weekend and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

Oct 19, 2024 -

City Limits Nissan responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Appointment times are not kept. Should have been requested prior tothe appointment so we could be prepared. Papers that were to be overnighted are now not sent a day later. More

by charleneydaigle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Oswaldo Ramirez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review. Unfortunately, there is a process that must be followed for vehicle sales which prevents us from being able to provide you with paperwork beforehand. With out of state purchases in particular, this can take some time to accomplish. We do try our best to make this a quick and stress-free experience, and apologize for the inconvenience it may have caused you. The paperwork has been finalized and we will be delivering the vehicle to your granddaughter today. If you have any questions, please reach out to us at 512-444-1400 and we would be happy to answer them for you! We genuinely appreciate your business and hope you have a great weekend! Thank you, Jason Laguna General Manager

October 16, 2024

Service was fast and efficient, Diamond was great, she took care of everything i needed. More

by LUISLEIVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
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Oct 18, 2024 -

City Limits Nissan responded

I am so glad to hear you were taken care of during your recent Service visit, we are always here to answer any questions you may have so please don't hesitate to reach out to us if you need anything at all! Thank you, Jason Laguna General Manager

Oct 19, 2024 -

City Limits Nissan responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

This was a refreshing experience. The facility was clean and comfortable, the service advisors were very professional, and the service was completed in a timely manner. Five stars and More

by vandm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

City Limits Nissan responded

I am so glad to hear the Service team took great care of you, and I will pass your comments along to the team! We are always available if you have any questions, so please don't hesitate to reach out. Have a great weekend! Thank you, Jason Laguna General Manager

Oct 19, 2024 -

City Limits Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Saul Vela was extremely helpful and is an outstanding communicator who clearly cares about customer satisfaction. More

by KELSEY.BORGESON
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

City Limits Nissan responded

Our goal is to provide top notch service to every guest, every time, and I am glad to hear that was your experience with us. We look forward to earning your business for many more years to come, and hope you have a great weekend! Thank you, Jason Laguna General Manager

Oct 19, 2024 -

City Limits Nissan responded

Hi Kelsey, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Saul Vela & the service team always provides great service. I appreciate their attention to detail and efficient interactions. More

by MONICA.HALLPORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

City Limits Nissan responded

Thank you so much for taking the time to leave us your feedback, we appreciate you and look forward to your next visit with us! Thank you, Jason Laguna General Manager

Oct 19, 2024 -

City Limits Nissan responded

Hi Monica, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Saul was great in resolving my questions, friendly and respectful, and communicated clearly about my estimate. Thank you. More

by NMTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

City Limits Nissan responded

I am glad to hear you had a great visit with our Service team, and will be sure to pass your comments along. We appreciate you and we're always available to answer any questions you may have, so please reach out if you need us! Have a great weekend! Thank you, Jason Laguna General Manager

Oct 19, 2024 -

City Limits Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at City Limits Nissan. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 16, 2024

Always very kind service reps and explain all of my cats needs and recommendations for further service on car within miles More

by PEARLFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Vela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback, we appreciate you and look forward to your next visit with us! Have a great weekend! Thank you, Jason Laguna General Manager

Oct 19, 2024 -

City Limits Nissan responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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