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City Limits Nissan

Austin, TX

4.6
383 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 383 reviews

October 21, 2024

I have been extremely disappointed in. The level of customer service and professionalism that has been displayed at this dealership. Merely days after my purchase, and the first time I dro More

by Taylor512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus "Chuy" Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

City Limits Nissan responded

Thank you for bringing this matter to my attention, I appreciate the opportunity to turn your experience around and look forward to your visit with us this week. Please reach out to us if you need anything additional in the meantime, or if you have any questions or concerns, and we would be happy to help! Thank you, Jason Laguna General Manager

Oct 26, 2024 -

City Limits Nissan responded

Hi Taylor512, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We appreciate the opportunity to turn your experience around, and will be in touch shortly to ensure everything was resolved to your satisfaction. Thank you, Chenin Buck Owner Loyalty Manager

October 21, 2024

Great mechanics and advisors. Always feel in good hands when I get my vehicle serviced. Thanks everyone for always making it a great experience! More

by JAVI HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

City Limits Nissan responded

Thank you for taking the time out of your day to leave us a review regarding your recent Service visit. Our team appreciates your kind words, and values your business. If you need anything at all, please reach out to us and we'd be happy to help! Thank you, Jason Laguna General Manager

Oct 25, 2024 -

City Limits Nissan responded

Hello Javi, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2024

Was able to take my car in right away and get it done quick, thank you More

by SUSVAL96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

City Limits Nissan responded

I am glad to hear the Service team took great care of you during your recent visit, and appreciate that you took the time to let us know about it! If you need anything at all, please don't hesitate to reach out. Thanks again and have a great week! Thank you, Jason Laguna General Manager

Oct 25, 2024 -

City Limits Nissan responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2024

Everything went pretty smoothly and I got exactly what I was looking for. Thank you to everyone who helped in this process. More

by Moncivais2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgii Ashmarin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

City Limits Nissan responded

I am so glad to hear you had a smooth visit with us, and appreciate you taking the time to leave your feedback! We hope to provide you with many more years of excellent service, and are excited to welcome you to the City Limits Nissan family! Thank you, Jason Laguna General Manager

October 20, 2024

Great car buying experience! This was my first time and the whole team was fantastic; not to mention the dealership itself, which was pretty, clean, and had a nice ambiance. Very More

by haileyfisher2018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Laguna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Severo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

City Limits Nissan responded

I am so glad to hear that the team took such great care of you, we aim to provide a truly exceptional experience for our guests and I am thankful that you took the time to tell us about it! Welcome to the City Limits Nissan family, and have a great day! Thank you, Jason Laguna General Manager

October 20, 2024

I recently had an exceptional experience at City Limits Nissan. From the moment I walked in, the staff went above and beyond to make me feel welcome. My sales representative, Rick was incredibly knowledgea More

by sarai_ortega
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willis Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Abbassi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

City Limits Nissan responded

I am so happy to hear you received the truly exceptional service we aim to provide every guest, every time! Thank you for taking the time out of your day to let us know about it, we're happy to be here for you should you need anything at all and welcome to the City Limits Nissan family! Thank you, Jason Laguna General Manager

October 19, 2024

Very helpful and easy. Great coupon for oil change. Conscientious and respectful toward clients. Thanks More

by bigrags99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

City Limits Nissan responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 18, 2024

Thank you for being there to keep up the maintenance on my vehicle and doing it on a timely manner. More

by lydianadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

City Limits Nissan responded

I appreciate you taking the time to provide your feedback, we look forward to your next visit with us and hope you have a great weekend! Thank you, Jason Laguna General Manager

October 18, 2024

I received outstanding service considering the fact that I did not have an appointment. The maintenance was timely, the refreshments were good and I left very satisfied with a very clean automobile. More

by CWEDWARDS07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Oct 18, 2024 -

City Limits Nissan responded

Thank you for the time you took out of your day to let us know about your recent Service visit, and for allowing us the opportunity to earn your business! We look forward to providing you with many more years of outstanding service! Thank you, Jason Laguna General Manager

October 18, 2024

Every thing was great except the waiting part. People treated me very kindly. Until next time. More

by JUAN.MENDOZA000800
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Starr
Oct 19, 2024 -

City Limits Nissan responded

Thank you for leaving us this feedback, I am glad you were treated kindly and we do look forward to your next visit with us! Thanks again and have a great weekend. Jason Laguna General Manager

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