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City Limits Nissan

Austin, TX

Overview
Employees
Reviews
Vehicles
4.6
383 Reviews
Thank You for Choosing City Limits Nissan Come see us at the all new City Limits Nissan and Experience the Difference! We believe everyone deserves to have an amazing experience when they purchase or service a vehicle. So, we invite you to visit us when you're looking for new cars in Austin, Buda, Dripping Springs and beyond! Our kindness-wins culture is at the heart of everything we do and we are working hard to Redefine Hospitality each and every day, with every customer. The training and processes we provide put the needs of the customer top-of-mind and make City Limits Nissan a happy place where all are welcome!
Contact Dealership

4914 S I-35 Frontage Rd

Austin, TX

78745

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Showing 383 reviews

October 25, 2024

Diamond was a pleasure. Best customer service ever. Wait didn't take long as expected. A plus rating. More

by tashad82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
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Oct 25, 2024 -

City Limits Nissan responded

Thank you so much for this review, I am very glad to hear you had a great Service visit and will be sure to pass your comments along! We look forward to your next visit, and wish you many more happy miles! Thank you, Jason Laguna General Manager

October 25, 2024

Very friendly and professional service. Service was fast, and I got my car the same day. Stevorn was friendly, knowledgeable and professional More

by DONNA.FLYNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us a review about your recent visit, we are excited to welcome you to the City Limits Nissan family and look forward to your next visit! Thank you, Jason Laguna General Manager

Oct 26, 2024 -

City Limits Nissan responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 25, 2024

The general manager and Colin treated me very well and worked hard to find the car that I needed. I appreciate the professionalism and dedication to serving me as the customer! Thank you. More

by lavaggi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Collin Maleski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2024 -

City Limits Nissan responded

I am so happy we could be of service to you, we appreciate that you trusted us with your business and are very happy to welcome you to the City Limits Nissan family! If you need anything at all, please don't hesitate to reach out. Have a great weekend! Thank you, Jason Laguna General Manager

Oct 27, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 25, 2024

VERY FRIENDLY AND COURTEOUS AND PLEASE AS TO HOW I WAS TRATED. WOULD I RECOMMED FAMILY AND OR FRIED, YES I WOULD More

by ACASAREZ16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stevorn Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Severo Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

City Limits Nissan responded

I am so glad to hear the team took great care of you, we are happy to welcome you to the City Limits Nissan family and look forward to your next visit with us! Thank you, Jason Laguna General Manager

October 25, 2024

Everything was great. Jay Carlos took care of everything my car needed. Even a couple of recalls that I had forgotten about. The whole staff was very attentive and friendl More

by DONRAUL54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2024 -

City Limits Nissan responded

I am very glad to hear the Service staff took great care of you, we appreciate that you took the time to tell us about it and hope to see you again soon! Thank you, Jason Laguna General Manager

October 25, 2024

My experience with the service department was easy to deal with and understand. Jay was most helpful. More

by whweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy DeLeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Carlos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2024 -

City Limits Nissan responded

Thank you for letting us know about your Service visit, I will be sure to pass your comments along and we hope we are able to serve you for many more years to come! Thank you, Jason Laguna General Manager

Oct 27, 2024 -

City Limits Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 23, 2024

They lied to me about a package I purchased with them when I first got the vehicle with them saying they were covering future oil changes and I had to pay out of pocket almost the full amount service was More

by A.RCABRERA1796
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jayden Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2024 -

City Limits Nissan responded

You do in fact have a maintenance contract, it covers $35 for the oil change and $15 for the tire rotation. Our Owner Loyalty Manager Chenin Buck will be applying an additional $25 to your MyNissan Rewards service account for the misunderstanding! Please reach out if you need additional information and we would be very happy to help. Thank you, Jason Laguna General Manager

October 22, 2024

Friendly and attentive staff, sparkling clean garage and facility, fast service, really enjoyed my experience More

by OLIVO.SHARON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Report | Print
Oct 24, 2024 -

City Limits Nissan responded

Thank you for taking the time to leave us your feedback regarding your recent Service visit, we genuinely appreciate you and look forward to seeing you again soon! Thank you, Jason Laguna General Manager

October 21, 2024

Well done you did a wonderful job , and Diamond was very Professional and helpful Thank you Diamond More

by kinquate1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diamond Carson
Report | Print
Oct 22, 2024 -

City Limits Nissan responded

Thank you so much for your kind words, I will be sure to pass them along and we hope to see you again soon! Please reach out if you need anything at all, and have a great week. Thank you, Jason Laguna General Manager

Oct 25, 2024 -

City Limits Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 21, 2024

It was just a lot of false hope. I went to Nissan about three times trying to see if we can make a deal, it was just the same information. I felt humiliated. I will never ever buy a More

by MELINDADIAZZAVALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raul Martinez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

City Limits Nissan responded

Thank you for providing us with your feedback, I appreciate you taking the time to let us know about your visit. If you would like to provide additional information regarding your experience, please reach out to us at 512-444-1400 at your convenience. Thank you, Jason Laguna General Manager

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