City Ford
Columbia City, IN
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154 Reviews of City Ford
Airbag Recall The Dealership was quick to get us scheduled and the vehicle was service promptly. I like the text reminders, I’m rather forgetful. Great service and The Dealership was quick to get us scheduled and the vehicle was service promptly. I like the text reminders, I’m rather forgetful. Great service and friendly staff. More
Great experience, friendly service! City Ford worked hard to get us exactly what we wanted! Salesman Ty Preston was super friendly and helpful and made our decision an easy one. Thanks a City Ford worked hard to get us exactly what we wanted! Salesman Ty Preston was super friendly and helpful and made our decision an easy one. Thanks again!! More
Good service Power steering went out. They fixed it in a reasonable time and it was covered under warranty. We were happy with our experience. The cashier was frie Power steering went out. They fixed it in a reasonable time and it was covered under warranty. We were happy with our experience. The cashier was friendly. More
Easy buying experience I found the car I wanted listed online and Alex was very easy to work with over the phone and through texting to ensure it had all the features I want I found the car I wanted listed online and Alex was very easy to work with over the phone and through texting to ensure it had all the features I wanted. When I arrived to buy the car, everything was smooth and easy... no hard sell on optional packages or financing. I would buy another car from City ford. More
Wiper Switch replacement on 2016 F150 Wiper switch went bad after 28,000 miles and just past my 3 year and 36,000 warranty. Not the dealer's fault. City Ford had my truck on 2 different Wiper switch went bad after 28,000 miles and just past my 3 year and 36,000 warranty. Not the dealer's fault. City Ford had my truck on 2 different visits and 3 days in the shop. First trip, discovered the problem and ordered the part. Second trip, brought it in and they realized they ordered the wrong part. So, truck remained the 3rd day. I requested a discount from the $395 quoted and received a bill for $338. Overall, too long, too expensive and generally did not feel Ford or City Ford had my back. Travis was nice enough, just felt like more could of and should of been done. More
Good People Honestly I can’t complain about the dealership but not real happy with Ford about this. My 2018 Fusion Hybrid is amazing. I rented 10 of them before I Honestly I can’t complain about the dealership but not real happy with Ford about this. My 2018 Fusion Hybrid is amazing. I rented 10 of them before I bought. Just said that it cost me 85 bucks to find out that because the rear brakes are used so little. I need to remove the rust from time to time. When you spend 38K for a car you would think someone would have shared that information More
Great Dealership We have 2 Ford vehicles serviced at City Ford. Service personnel both in the write up and shop have always handled our needs in a very courteous and p We have 2 Ford vehicles serviced at City Ford. Service personnel both in the write up and shop have always handled our needs in a very courteous and professional manner keeping us informed along the way. The courtesy vehicle to take us back home is a real plus. Great hometown place to do business. More
Great Experience. Will use them again. Great experience overall. Chad was wonderful to work with. Gave us a very fair price for our trade in, and made the whole purchase quick and easy. Eve Great experience overall. Chad was wonderful to work with. Gave us a very fair price for our trade in, and made the whole purchase quick and easy. Everyone there was very courteous and made us feel like our business was valuable to them. We will definitely recommend them to our family and friends. More
ranger purchase These guys made the ordering, specification, configuration, waiting and production updates and ultimate delivery processes absolutely seamless and use These guys made the ordering, specification, configuration, waiting and production updates and ultimate delivery processes absolutely seamless and user friendly. Highly recommend them. They did a great job having paperwork ready and familiarizing me with the new vehicle. More
2019 Ford Good people with great service who new how how to build my confidence in this transaction I will definitely keep this dealership in mind for my next p Good people with great service who new how how to build my confidence in this transaction I will definitely keep this dealership in mind for my next purchase More