City Ford
Columbia City, IN
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154 Reviews of City Ford
Left truck for service and asked to have it back same day. Didn’t get it back, they needed another day. Then had to leave it another day on top of that. Then the check engine light was still on and they day. Didn’t get it back, they needed another day. Then had to leave it another day on top of that. Then the check engine light was still on and they said I could bring it back. Hassle for making arrangements for a vehicle when this all happens. More
not trustworthy On Wed, 11/6/19 I scheduled my 2013 Lincoln for service with oil change and tire rotation. The invoice reflected that these services were performed an On Wed, 11/6/19 I scheduled my 2013 Lincoln for service with oil change and tire rotation. The invoice reflected that these services were performed and billed for same. Upon looking at the invoice I noticed that the tire tread depth had not been checked, so I checked my tires to assure they had been changed and as I suspected they had not perform tis service. I notified Travis on the same day that this service was not performed and also how disappointed I was that after doing business with them for three years that this would happen. I asked him to have the service e mgr. to call me and he informed me that that the service magr was off but he would have him call me on Thursday which did not happen, Now I wonder how many times that I have paid for services that I did not receive. Needless to say they lost a customer. More
city Ford is awesome Never have to worry taking my car to city Ford. Always excellent service. Would recommend City Ford Service center to anyone that needs their car serv Never have to worry taking my car to city Ford. Always excellent service. Would recommend City Ford Service center to anyone that needs their car serviced. More
Was there twice and both times had help from smart friendly sales people. Then they had assistance from financial people that knew their business well. Omar went above and beyond to a great deal don friendly sales people. Then they had assistance from financial people that knew their business well. Omar went above and beyond to a great deal done quickly. More
Great service Got a call about a recal that needed to be done to my fusion! The team at city ford got my car in! In a good timely matter!! Overall good experience! Got a call about a recal that needed to be done to my fusion! The team at city ford got my car in! In a good timely matter!! Overall good experience! More
Service Wry good service from parts to service in and out as promised very courteous Car looks great nice waiting area clean rest rooms all good Wry good service from parts to service in and out as promised very courteous Car looks great nice waiting area clean rest rooms all good More
Justin did a great job getting my F150 repaired and worked with my warranty company so I had very little out of pocket expense which made for a great day worked with my warranty company so I had very little out of pocket expense which made for a great day More
Awesome Everybody was very personal, jimmy treated us fairly and was a joy to deal with , I would recommend him to anyone. Hopefully everything works out, tha Everybody was very personal, jimmy treated us fairly and was a joy to deal with , I would recommend him to anyone. Hopefully everything works out, thanks More
Oil change and looking at a used truck. I like the fact that they treat me like family. Its always fast and if I have any problems they will take time to work with me to figure it out. When I like the fact that they treat me like family. Its always fast and if I have any problems they will take time to work with me to figure it out. When I went to look at a used truck Ty was busy but took time to help me out. I was super humid and getting hotter outside and I told them I came in early so I would be able to be outside. So he put his other stuff aside to help me. I really appreciate that. I’m going to keep looking now but I’ll be checking out the website. More
Service I drove my 2006 Mustang GT to City Ford for an oil change, tire rotation, and a bit more. They did a fine job. I will use them again. I drove my 2006 Mustang GT to City Ford for an oil change, tire rotation, and a bit more. They did a fine job. I will use them again. More