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City Ford
Columbia City, IN
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155 Reviews of City Ford
Oil change and inspection Great service team! The work was done on time, quickly and correctly. Really nice customer lounge with a large window to watch the service bays. They Great service team! The work was done on time, quickly and correctly. Really nice customer lounge with a large window to watch the service bays. They service rep went over the inspection to make sure I understood what each item referred to. Really simple to get great service! More
Transmission oil leak Had a small spot under the truck one morning and called the service department. Jason advised they couldn't determine anything until it was up on the Had a small spot under the truck one morning and called the service department. Jason advised they couldn't determine anything until it was up on the hoist. Scheduled the next day. Yep there was an oil leak, but they didn't have one of the parts needed. Early next morning Jason called- the part was in and I was scheduled for 10 am. Got the service done quickly and a multiple point checkup too. They pointed out that the inside of my front tires were starting to scallop and needed attention. Great job done by the technician. No leak so far. Service and courtesy were great. Jason looked up my warranty information and everything was settled quickly. One thing though. They replaced the transmission dipstick because they though it was leaking. I had checked the fluid level before taking it in and forgot to wipe around the dipstick, so I think they mistook the dripped fluid for a leak. More
Best car buying experience! I knew what I wanted before I got there.. my salesman was the best!.. not pushy and stood there for what seemed like forever while I decided on a colo I knew what I wanted before I got there.. my salesman was the best!.. not pushy and stood there for what seemed like forever while I decided on a color and he didn't mind one bit. Even after I told them I wanted the white one, they took it back and detailed the inside even better than it was and put more gas into it!.. I've bought a couple vehicles and never have I gotten this good of service!.. thank you! More
TCM Reprogram Speedy process! I didn't expect the multi-point checklist, thank you for doing that as well. It was nice to see what condition my car is in. Speedy process! I didn't expect the multi-point checklist, thank you for doing that as well. It was nice to see what condition my car is in. More
Good service The staff was courteous. The work was completed quickly. I was informed that they had to order a part and when it came in they would call me to schedu The staff was courteous. The work was completed quickly. I was informed that they had to order a part and when it came in they would call me to schedule an appointment. They kept me up to date on what was going on with my car. More
Great Service Justin was helpful, courteous, and polite. the service was completed quickly and efficiently. I would highly recommend City Ford for their Ford Servic Justin was helpful, courteous, and polite. the service was completed quickly and efficiently. I would highly recommend City Ford for their Ford Service Department, thank you. More
great experience I called to make an appointment and they could get me that day. I usually only have Fridays off so this was great. The service person told me all that I called to make an appointment and they could get me that day. I usually only have Fridays off so this was great. The service person told me all that they were going to do and what their special are. In and out in a timely manor. Explained the service I would be needing in the future and gave me pamphlet and prices they would be. More
Great experience The staff was more than willing to stay past closing time for our purchase. They couldn't have been more helpful and accommodating to meet our needs a The staff was more than willing to stay past closing time for our purchase. They couldn't have been more helpful and accommodating to meet our needs and expectations. More
SERVICE DEPARTMENT. I ORDERED STEPS FOR MY TRUCK, THEY CALLED THE NEXT DAY THAT THEY WERE IN. I WENT UP THERE,AND ABOUT 45 MINUTES THEY WERE DONE. I WAS IMPRESSED. THEY D I ORDERED STEPS FOR MY TRUCK, THEY CALLED THE NEXT DAY THAT THEY WERE IN. I WENT UP THERE,AND ABOUT 45 MINUTES THEY WERE DONE. I WAS IMPRESSED. THEY DID FAST AND GOOD WORK... More
Great car! Excellent people to work with! Fast and easy! Car was in excellent condition! No hassle! Would recommend to everyone! Will buy there again for sure! Excellent people to work with! Fast and easy! Car was in excellent condition! No hassle! Would recommend to everyone! Will buy there again for sure! More