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City Chevrolet of Grayslake
Grayslake, IL
564 Reviews
Thank You For Choosing City Chevrolet Of Grayslake
The team at City Chevrolet of Grayslake would like to welcome you to our dealership in Grayslake, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chevrolet vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Grayslake, you can always count on the professional technicians in our Chevrolet service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Grayslake count on the high-quality vehicles and services found at City Chevrolet of Grayslake, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 564 reviews
April 02, 2014
Pete in service has taken care of our auto needs for many years. He is a total professional and a soft spoken gentleman. We are senior citizens. We have called him on vacation when we were on the other si years. He is a total professional and a soft spoken gentleman. We are senior citizens. We have called him on vacation when we were on the other side of the country. He received our questions as if we were standing in the dealership with him. He gave us the exact advice and instruction that we needed for our car. We learned some time ago that when you buy a car here, you become part of the Rock Dealership family. Many of our friends are having the same fine experience. We are very pleased to give them our highest recommendation. More
by wedidbuyacar
Employees Worked With
Pete
January 04, 2014
I went here to buy a car after being absolutely assured that I wouldn't have a problem getting a car. It took 6 hours for them to get me into a car... I traded in my 2012 Honda Civic. I drove off the l that I wouldn't have a problem getting a car. It took 6 hours for them to get me into a car... I traded in my 2012 Honda Civic. I drove off the lot, finally, after waiting in the parking lot for 30 minutes for someone to put plates on the car. Had to go with NO GAS in the car and was told they don't sell pre-owned cars with gas. I found out I wasnt even approved for a loan. I called the dealership back and was told a string of lies, including that I was approved and there was nothing to worry about. The dealership never had me approved. Had me drive off with no registration, title, insurance, or any documentation that this transaction even happened, other than a dealer estimate. I was called back in today to "sign some papers" and was told "we found a way to save you money" and was again assured I was approved. It basically boiled down to them not having any approvals for the terms I wanted and they had lied the whole time. They wanted me to come back in to take their car back. Had nothing to do with signing papers or saving me money. It was a lie. They then accused me of being the liar and said "good for you... you got to drive our car for free". What the heck is that!? I was 100% honest with them. 100%! They lied. More
by rsheehan79
Employees Worked With
Will, Desiree, Marty
December 02, 2013
Great service until the papers are signed. Then buyer beware. I was told my used car had a 172 point inspection. Drove it off the lot, check engine light has been on ever since. They won't fix it and the beware. I was told my used car had a 172 point inspection. Drove it off the lot, check engine light has been on ever since. They won't fix it and they will not return my phone calls. Typical used car salesman mentality...disappointing!!! More
by stefwarren
Employees Worked With
John Shaw, Frank Blanco
