City Chevrolet of Grayslake

The staff was very friendly. Helped get me in a new Equinox. Really we’re detailed and answered all my financial questions and concerns. I would definitely recommend them to everyone I know! Equinox. Really we’re detailed and answered all my financial questions and concerns. I would definitely recommend them to everyone I know! More

Dealership has recently changed ownership. The sales rep was kind, courteous, and straightforward during the buying process. Although inventory was somewhat low, they had a nice selection of trucks and the was kind, courteous, and straightforward during the buying process. Although inventory was somewhat low, they had a nice selection of trucks and the exact model/color I wanted. I would recommend them to friends. More

If the deal was good and a good deal was used, thanks The deal was good and a good business was used, thanks and the truck was what I wanted and the service was very good 👍 deal was good and a good business was used, thanks and the truck was what I wanted and the service was very good 👍 More

Very professional and courteous. Was a very pleasurable experience and would recommend anyone looking for a new or used vehicle to go ask for Jon Landa he is very knowledgeable and a friendly salesperson a experience and would recommend anyone looking for a new or used vehicle to go ask for Jon Landa he is very knowledgeable and a friendly salesperson along with the financial staff. More

The staff, especially Chris Clement were very flexible with terms, service, and even got us a better deal than we expected! I would definitely buy from City Chevrolet of Grayslake again! We have purchased with terms, service, and even got us a better deal than we expected! I would definitely buy from City Chevrolet of Grayslake again! We have purchased many cars and this was the best experience yet! More

Jewel was so kind and very informative. She walked me through every step of getting my SUV . All the staff there were extremely friendly through the whole process . through every step of getting my SUV . All the staff there were extremely friendly through the whole process . More

Chris was extremely helpful & personable. The process was very easy from start to finish & they worked to get me the best deal possible. If you’re looking for a sweet hookup, talk with Chris over here. Aweso very easy from start to finish & they worked to get me the best deal possible. If you’re looking for a sweet hookup, talk with Chris over here. Awesome place. More

John and Tim are extremely knowledgeable, enthusiastic and engaging, above and beyond. Impressed with City’s professionalism to deliver. and engaging, above and beyond. Impressed with City’s professionalism to deliver. More

Talked to Alex Landa several times in the past few days before making the 60-mile round trip to look at the 2014 Corvette Z51 today 01/11/22. In fact, someone called me as I was leaving to confirm my appoi before making the 60-mile round trip to look at the 2014 Corvette Z51 today 01/11/22. In fact, someone called me as I was leaving to confirm my appointment. Never actually met Alex, even tho I asked for him. Instead a young salesman introduced himself & took us over to the vehicle. We spent 45 min. closely looking over the car & asking numerous questions, many of which the salesman was unable to answer. Frankly, he knew nothing about Corvettes. He printed the Carfax report & GM specifications & with him, reviewed all the items on the list, when suddenly the sales bell rang, indicating a car had been sold. Everyone in the showroom applauded & when we asked our salesman which car it was, he said "that one" and pointed to the Corvette we had just spent all this time looking at and discussing. Obviously, the entire staff saw us looking at the vehicle and no one even gave us the courtesy of informing us that someone else was in the showroom at that same time making an offer on that vehicle. No one else ever came near the vehicle while we were there. We came in with the intent of making an offer on that car; had we been informed that someone else was seriously considering the vehicle, we would not have driven all that way. It's not like we would have changed our minds and settled for a truck instead--we were only interested in the Vette. My wife and I felt humiliated and deeply disappointed--to not even have had a chance to make an offer, but also the fact that everyone there apparently knew that another offer had already been made (probably before we even arrived, since no one was looking at the car while we were there). Times may be tough in automobile sales, but that was a despicable way to treat potential customers. We felt like we were being used as bait to close the dealer with the other customer. Extremely unlikely we would EVER return to City Chevrolet of Grayslake. More

The service and attention of the professionals at City Chevy Grayslake was very good. The cars were ready for test drive, they were very attentive, the coffee is good, in short, everything is great. Chevy Grayslake was very good. The cars were ready for test drive, they were very attentive, the coffee is good, in short, everything is great. More