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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

August 08, 2023

Excellent service with reasonable wait time. Friendly and knowledgeable staff who explained details of service performed. Clean waiting area as well as restrooms. Definitely my go to dealership More

by LKARNDTRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, LKARNDTRN! We're always here to help if anything else comes up!

August 07, 2023

Marissa T was awesome! ! Very prompt, understood what i wanted. Overall she made my experience amazing!! More

by JPARODAT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia, Marissa Tomasella, Eric Lehman
Report | Print
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

August 06, 2023

Great service, car always comes back better than when it drives in. Very pricey though. More

by dcross5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for your kind words about our service department! We really appreciate your feedback and we're glad to hear that we provided you with excellent service.

August 06, 2023

I was pleased with both the service and help. The work was well done and I was kept informed. More

by RUNXCPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

August 05, 2023

Informative. Detailed list of suggested service intervals. Not pushy for these devices. Good experience I had More

by ER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton , Ralphina Moccia
Report | Print
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Toyota of Williamsport your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop, ER!

August 05, 2023

They were very thoughtful and friendly. They made sure I had a loaner car while my car was being serviced. More

by BRETTWGOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

Brett, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 04, 2023

Always pleasant and helpful when I am in for service. Would recommend them to anyone. More

by dmpepper10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange
Report | Print
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, dmpepper! Please let us know if we can do anything else to help!

August 04, 2023

Friendly staff. Very professional. Very helpful and accommodating to my car needs. Did not upsell on items that i don't need. Highly recommended More

by ALECFRANCISCO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elise Rieker, Matthew Lockard, Eric Lehman, Brent Engleman, Braydon Cross
Report | Print
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

Alec, thank you for taking the time to leave a review of your experience with our sales department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

August 04, 2023

Replaced two recalls on my Toyota. Did it in the time that I was told More

by baxtertroutrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service intake person
Report | Print
Aug 08, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

August 04, 2023

They are kind, knowledgeable. answer any question that I asked. Would recommend this Toyota Dealership to anyone. More

by gr.cantrell1975
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Aug 08, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

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