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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews

203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

August 12, 2023

Pleased. That it all. I am Michigan Wolverines fun. I think they will win it all. More

by Toyota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 16, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Toyota of Williamsport your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

August 12, 2023

Prompt polite and efficient. I was surprised that having a 3:00 appointment I would have had to wait a while, but nope. By comparison a very short visit. Liked the video too. More

by BOBJILL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

BOBJILL, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

August 12, 2023

They informed me of what they all went over on my car. Very friendly staff More

by cassieKolenda
Recommend Dealer
Yes
Employees Worked With
Harold Stone, Harold Stone
Aug 16, 2023 -

Ciocca Toyota of Williamsport responded

We are so glad to hear this, Cassie! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 11, 2023

The reason for this visit ended up being to fix an error they made during a previous visit. More

by boyrob50
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Travis Hess
Aug 15, 2023 -

Ciocca Toyota of Williamsport responded

Boyrob, we apologize for your multiple visits due to past errors. We take our feedback seriously, and would like to correct this issue for you. Please reach out to our Service Manager at (570) 323-4683 so we can discuss this further. We appreciate your feedback.

August 10, 2023

After explaining what was wrong with vehicle I was Stull made to pay over 300 dollars for diagnostics. In the end turns out I was correct my opinion is you can ripp me off once but I we'll never set foot in More

by dstably557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

Thank you for posting a review and we're sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. Please reach us at (570) 323-4683 so we can learn more and work to make this right!

August 10, 2023

Had a check engine hybrid system light come on dash on Friday. Called CIOCCA TOYOTA and had an appointment for Tuesday. Took a week to get the hybrid electronic control unit in stock. Had my car back in a More

by Cfunk1064
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Hess
Aug 11, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, Cfunk! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

August 09, 2023

They were fast and kept me informed. Did good work at a somewhat fair price. Picked my car up and returned it promptly. Driver Randy Rook was extremely courteous and helped in every w More

by Bix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Engleman, Braydon Cross, Nate Ahearn, Harold Stone
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

Bix, thank you so much for taking the time to leave your feedback about the service department at Ciocca Toyota of Williamsport. We appreciate your business and look forward to serving you again in the future.

August 09, 2023

Service team got me in next day when i called. Loved the video review of my vehicle as they were doing the oil change! Also gave me an estimate for everything I’ll need in the next few months whic More

by Tes16162
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton amey
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

We're so glad to hear it! Thank you for the great review, Tes! We're always here to help if anything else comes up!

August 09, 2023

They always take good care of customer. Explain everything that is going on with your car when it’s in for service. More

by GRAMMYFRIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

Thank you very much for such a great review, GRAMMYFRIES! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

August 08, 2023

The employees in the service area are always very helpful and knowledgeable. I always feel taken care of. More

by KAMRAKEETH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Aug 10, 2023 -

Ciocca Toyota of Williamsport responded

KAMRAKEETH, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

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