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Ciocca Toyota of Williamsport

Muncy, PA

4.6
835 Reviews
Call Dealership (570) 323-4683
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203 Lycoming Mall Dr

Muncy, PA

17756

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835 Reviews of Ciocca Toyota of Williamsport

December 07, 2023

Very slow service. Extremely high charges for repairs thatactaully cost about 1/3 of what they charge. I won't be returning. More

by JL_USMC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Stone
Report | Print
Dec 07, 2023 -

Ciocca Toyota of Williamsport responded

Hello, thank you for your feedback and i am truly sorry you feel this way. Please reach out to me, John Broome. I am the General Manager, my cell number is 570-279-1053 Thank you and i look forward to hearing from you!

December 06, 2023

It was easy to schedule my car for oil services, advisor was friendly and helpful! Great communication also More

by cmboroch0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Dec 07, 2023 -

Ciocca Toyota of Williamsport responded

Thank you! John Broome, General Manager

December 06, 2023

They are always so kind and helpful without being pushy. It is a great feeling. More

by LEXITALAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Dec 12, 2023 -

Ciocca Toyota of Williamsport responded

Thanks for sharing your experience with us, Lexi! If there is anything else we can do to help just let us know! Have a great day!

December 05, 2023

This experience was great. Staff was friendly, and honest. I trust Ciocca with my vehicle More

by BOGGY200303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clayton Amey
Report | Print
Dec 12, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the wonderful review, Boggy! Our entire team really appreciates it! Let us know if we can help with anything else!

December 05, 2023

Very professional from start to stop. Kept informed throughout the appointment. Pleasant experience every time I go. More

by SPMURPHY2
Recommend Dealer
Yes
Employees Worked With
John Broome, Harold Stone
Report | Print
Dec 12, 2023 -

Ciocca Toyota of Williamsport responded

Hi SPMURPHY, thanks for the recommendation. Our team at Ciocca Toyota of Williamsport values your feedback and looks forward to seeing you again soon.

December 05, 2023

Ralphina was great the whole experience was good shout out to the GM John Broome More

by jab9300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Broome, Ralphina Moccia, Braydon Cross
Report | Print
Dec 12, 2023 -

Ciocca Toyota of Williamsport responded

Jab, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

December 05, 2023

Great service, professional staff; very very helpful. They had me in-and-out in a very timely manner. More

by PHOLMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Strange, Harold Stone
Report | Print
Dec 12, 2023 -

Ciocca Toyota of Williamsport responded

We appreciate you taking the time to write us a review, PHOLMES! Please let us know if we can do anything else to help!

December 05, 2023

Everything went as I was told it would be. Also, everyone was friendly and professional! More

by JCLEPLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Stone
Report | Print
Dec 12, 2023 -

Ciocca Toyota of Williamsport responded

Thank you so much for the great review, JCLEPLEY! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

December 05, 2023

Easy to deal with process was very smooth and efficient Ralphina was great and helpful More

by jab9300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralphina Moccia
Report | Print
Dec 12, 2023 -

Ciocca Toyota of Williamsport responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

November 27, 2023

The sale staff ( Brennan Hartman ) was amazing. The whole process was great. Good people to buy a car from. No pressure to buy, and very friendly environment. More

by jeffdenn40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brennan Hartman, Braydon Cross
Report | Print
Nov 29, 2023 -

Ciocca Toyota of Williamsport responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

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