Ciocca Subaru of York
York, PA
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230 Reviews of Ciocca Subaru of York
Excellent Customer Service and Purchasing Experience! Spencer was a phenomenal! We started exchanging emails about a used 2014 Infiniti QX60 that was traded in by one of the technicians. It was a hot vehi Spencer was a phenomenal! We started exchanging emails about a used 2014 Infiniti QX60 that was traded in by one of the technicians. It was a hot vehicle drawing a lot of attention, Spencer was so honest and truthful from beginning to end, he knew I had travel from Maryland to take a look at the vehicle and was very patient and great at communicating throughout the transaction. The day I arrived, Spencer and I text back and forth, it appeared another person was waiting for me to say no before taking the vehicle off my hands. Spencer was very patient with me, helped me understand the vehicle features, we took it out for a test drive and we discussed financing and warranty options. I also met with Kurt Miller the finance official and he was great as well, didn't pressure me into anything and was very clear on all of my options. Since I was purchasing a vehicle in PA, they have arranged to get the vehicle inspected and shipped to me at my home..WOW isn't that awesome! This was such a great purchase experience. Thank you Spencer for being honest, extremely helpful and cooperative throughout this big purchase. Kurt, thanks for helping us as well, great to hear about you and your beautiful family, wishing you all well. Apple dealership has definitely earned my loyalty, respect and future business. I can't wait to comeback in two years, when I may be ready for another vehicle. More
Fantastic Sales and Service Staff I started my search for my first brand new Subaru about 2 months ago and one day I walked into the Apple Subaru Dealership and I met Kay. Kay is a won I started my search for my first brand new Subaru about 2 months ago and one day I walked into the Apple Subaru Dealership and I met Kay. Kay is a wonderful salesperson, When I explained to her what was going on and what my situation was, she was very understanding and not pushy. Which is a huge difference from the other salespeople that Ive had experiences with in the past. After like 4 or 5 test drives on different cars, and many conversations with my wife and many back and forth emails to and from Kay, we finally decided to get a brand new Crosstrek. Kay had everything I needed ready to go for us when we were ready to buy, and Mike from financing has to be a miracle worker with the banks, he got me a great deal for the situation that my wife and I are in. I left the dealership that day, with a brand new car and a promise that all my add ons would be in the following week. I took my new car in on Friday to get the add ons installed and when I picked it up Friday evening, everything was on and ready to go. the car was cleaner than when I had brought it in and looked amazing. they took very good care of it. overall, I'm superbly satisfied with my experience at Apple Subaru in York, and Id Recommend Kay Hassinger and Mike Ritz to anyone who is looking for a new or used car. More
Fantastic Sales and Service Staff I started my search for my first brand new Subaru about 2 months ago and one day I walked into the Apple Subaru Dealership and I met Kay. Kay is a won I started my search for my first brand new Subaru about 2 months ago and one day I walked into the Apple Subaru Dealership and I met Kay. Kay is a wonderful salesperson, When I explained to her what was going on and what my situation was, she was very understanding and not pushy. Which is a huge difference from the other salespeople that Ive had experiences with in the past. After like 4 or 5 test drives on different cars, and many conversations with my wife and many back and forth emails to and from Kay, we finally decided to get a brand new Crosstrek. Kay had everything I needed ready to go for us when we were ready to buy, and Mike from financing has to be a miracle worker with the banks, he got me a great deal for the situation that my wife and I are in. I left the dealership that day, with a brand new car and a promise that all my add ons would be in the following week. I took my new car in on Friday to get the add ons installed and when I picked it up Friday evening, everything was on and ready to go. the car was cleaner than when I had brought it in and looked amazing. they took very good care of it. overall, I'm superbly satisfied with my experience at Apple Subaru in Yor, and Id Recommend Kay Hassinger and Mike Ritz to anyone who is looking for a new or used car. More
Best salesman ever! I'm not a person that usually takes the time to do a review, but I feel the need to do this one. Josiah Richard was our salesperson at Apple Subaru. I'm not a person that usually takes the time to do a review, but I feel the need to do this one. Josiah Richard was our salesperson at Apple Subaru. He's young man, but his approach and style on how he deals with people is so relaxed that you feel very comfortable talking with him. He is an awesome person to be with because he is so sincere how he feels toward you as a customer. He actually feels like your friend. I really feel he interacts with you like he would if he was looking to purchase a car himself. He is honest, thorough, has awesome people skills and fun to be with. I have purchased a few vehicles in my time, but I never had a salesman like Josiah Richard. We drove 1 1/2 hours to get to this dealership and I would do it again! Josiah, thank you so much for your time. We wish you all the best!!! Dean and Debbie More
Stopped to look at an advertised used car I had never been to this dealership before and was very pleased with my experience. I stopped, just to look at an Acura, and ended up buying one! My I had never been to this dealership before and was very pleased with my experience. I stopped, just to look at an Acura, and ended up buying one! My sales representative, Brandon, was very helpful, no pressure, informative and easy to work with. I would recommend him to anyone, who was looking to buy a car. More
First Rate Dealership The easiest, fastest trade-in and vehicle purchase I have ever experienced. Knowledgeable and professional throughout the transaction. I will surely r The easiest, fastest trade-in and vehicle purchase I have ever experienced. Knowledgeable and professional throughout the transaction. I will surely recommend Apple Subaru to others. A++ deal. More
Outback ourchase Easy to do business with. Technology friendly- good use of social media. I looked at the same vehicle at three dealerships and Spencer significantly b Easy to do business with. Technology friendly- good use of social media. I looked at the same vehicle at three dealerships and Spencer significantly beat the others. More
Love my new Subaru! Spencer was extremely helpful to our buying experience. He was very knowledgeable and answered all of our questions. Would definitely recommend this Spencer was extremely helpful to our buying experience. He was very knowledgeable and answered all of our questions. Would definitely recommend this dealership to others. Thanks again Spencer! More
Outstanding Customer Service I bought a 2016 Subaru Forester at Apple Subaru, yesterday. It was an excellent experience, the sales staff were very knowledgeable regarding all asp I bought a 2016 Subaru Forester at Apple Subaru, yesterday. It was an excellent experience, the sales staff were very knowledgeable regarding all aspects of the vehicle. The businesses manager was friendly, efficient and responsive to our needs. All in all one of the best car buying experiences I have ever had. More
LOVE my Forester Turbo and Spencer is on top of everything! I needed an SUV and traded my SAAB Turbo on another Turbo and loved the Forester!!! The minute I called Spencer took care of me and didn't make me wa I needed an SUV and traded my SAAB Turbo on another Turbo and loved the Forester!!! The minute I called Spencer took care of me and didn't make me wait for any detail to be answered. I told him exactly what I wanted and he delivered and got me the exact vehicle I asked for. My whole transaction to get the car was the fastest one I had for buying a car so kudos to the dealership as well. All I can say is THANK YOU again and will call if I have any questions :) Jean L. Kitner More