Ciocca Subaru of Philadelphia

We had an excellent experience at Ciocca Subaru and with Ben in particular. Ben was very friendly and informative and answered all of our questions. He took the time to be sure we were completely satisfied Ben in particular. Ben was very friendly and informative and answered all of our questions. He took the time to be sure we were completely satisfied with all of the details of the vehicle, and offered additional features without pushing those we weren't interested in. He made what could have been a stressful experience in buying our first car very smooth and easy and enjoyable! We were very happy to have chosen Ciocca Subaru and got to work with Ben! More

Kenneth made the process simple and straightforward. Very professional and helpful, I recommend working with him Very professional and helpful, I recommend working with him More

Absolutely fantastic! I had a good idea of what I wanted and after a quick conversation, Will had the right car for me. I didn’t even have to look at anything else. He nai I had a good idea of what I wanted and after a quick conversation, Will had the right car for me. I didn’t even have to look at anything else. He nailed it 🎯. We made the financial numbers work right there and I left with my Crosscheck and a huge smile. A million stars for Will ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

Thank u guys for everything so much! ! Very good buy!! I am satisfied so far! ! Very good buy!! I am satisfied so far! More

1. The person who inspected my car said I needed new wipers when they were replaced 12/27/25 - less than 4 months ago. After I objected, they "re-examined" and said it was plant debris but wipers were wipers when they were replaced 12/27/25 - less than 4 months ago. After I objected, they "re-examined" and said it was plant debris but wipers were otherwise fine. 2. After I had 2 new tires installed last summer, the TPMS system no longer worked ... I called Ciocca and was told I could go in on Saturday to wait for service. I could not waste one of my 2 days off waiting to fix something that I should not need to fix so I said forget it. When I went to Ciocca this time, they said the problem was the batteries that coincidentally failed at the same time I had the new tires installed. The customer service rep did agree to reduce the charge to replace the sensors but I never should have been charged in the first place. Later, I remembered that I found a part of the sensor in my driveway shortly after the TPMS system failed. I did show it to the service person stating that I knew the sensor was damaged and that they took advantage of an older single female client. 3. I also had 2 tires replaced this time and now the ride is VERY noisy - wonder what they screwed up this time?! I will never return to Ciocca and I will never buy another Subaru! More

It was my first time buying a car, and Will Chaney was such an amazing help and very welcoming. He was kind, patient, and made sure everything was perfect. He’s an excellent asset to this company; they co such an amazing help and very welcoming. He was kind, patient, and made sure everything was perfect. He’s an excellent asset to this company; they couldn’t have anyone better. I appreciate you so much, and thank you again from the bottom of my heart. Everybody, go buy a car with Will! LOVE YOU! More

It was my first time buying a car and Will Chaney made it so easy and smooth. He was so knowledgable, helpful, patient, and kind throughout the process. I felt very well equipped and calm and ready for the p so easy and smooth. He was so knowledgable, helpful, patient, and kind throughout the process. I felt very well equipped and calm and ready for the purchase! Everyone at Ciocca was supportive and informative and worked with us to get a great deal. We are so happy with our 2025 Subaru Outback! More

I’ve known the owner many years and love him! I so grateful to him for bringing his vision into the Philadelphia landscape. Will iam Chaney is an exceptional young man and a true asset to your de I so grateful to him for bringing his vision into the Philadelphia landscape. Will iam Chaney is an exceptional young man and a true asset to your dealership. His kind and unalarming, and very good at his job! Further, he’s persistent and if not for his follow up emails and texts after my first visit I may have never gone back or be driving this great car in support of my political views and against any and all big contributors to these morons in government. Lastly, the GM, Ryan and our finance guy, Mr. Willis (spaced on first name) we fantastic to work with and grt the deal done! More

Cioccca came highly recommended and true to form, it was a much better experience than with my previous Subaru dealership. Ken was great. He gave me good recommendations, showed me multiple options and then a much better experience than with my previous Subaru dealership. Ken was great. He gave me good recommendations, showed me multiple options and then gave me space to make decisions. He made the purchase experience easy and pleasant. Thanks to Ryan Ken and the Ciocca team for making this a great experience. More

Excellent service from start & finish. I had a fantastic experience with Ken. He was knowledgeable, patient, and took the time to answer all my questions without any pressure. Ken made the I had a fantastic experience with Ken. He was knowledgeable, patient, and took the time to answer all my questions without any pressure. Ken made the entire process easy and enjoyable. Highly recommend Ken’s service! Thank you so much Ken. You’re the best !! More