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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.8
167 Reviews
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1400 S 33rd St

Philadelphia, PA

19146

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Showing 167 reviews

May 12, 2024

very friendly helpfully staff. I would highly recommend them!!! they really went the extra mile to make sure I was happy1111 More

by maria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Ciocca Subaru of Philadelphia responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

May 08, 2024

I have been buying cars and having them serviced by Ciocca for several years. Their sales and service teams are excellent. All of their staff are knowledgeable and very conscientious. I will not buy a More

by Ralph E
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Killough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Ciocca Subaru of Philadelphia responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business, Ralph!

May 05, 2024

I would absolutely recommend buying from Ciocca Subaru of Philly. Best experience I've ever had purchasing a car & this is my 4th car. Can't say enough good things about Wyatt A. in sales. He was the nicest More

by FayW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Hart
May 07, 2024 -

Ciocca Subaru of Philadelphia responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

April 22, 2024

The experience was absolutely wonderful, Kenneth Delrosario, was excellent on all levels. The product knowledge, patience and willingness to help was exceptional. All members of the staff that were More

by jalset
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Iannaco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2024 -

Ciocca Subaru of Philadelphia responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

April 16, 2024

He explained the model of the car very carefully in the car purchase stage and helped the guests find the most suitable car. He is patient with his guests. He's a very good salesman. More

by kl809
Recommend Dealer
Yes
Employees Worked With
Chris Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Chaney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

April 10, 2024

Great service and follow up from the staff at Ciocca. Very efficient and am pleased with the help on my sale . More

by l.sansivero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aarron Woodward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole McGill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Ciocca Subaru of Philadelphia responded

We are so glad to hear this, l.sansivero! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

April 01, 2024

This dealership is so friendly, spacious and filled with snacks for your wait. I was able to do some work while I waited and that saved a lot of personal time. Total confidence in this team of professionals More

by vrodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Ciocca Subaru of Philadelphia responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

March 15, 2024

Ciocca helped me find car and color within hours of my request. They made purchase easy by delivering car. More

by Leadys
Recommend Dealer
Yes
Employees Worked With
Mochaud Boucetta
Mar 15, 2024 -

Ciocca Subaru of Philadelphia responded

Hi Leadys. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

March 06, 2024

Fantastic service! Easy to get an appointment and very fast service. I really like the updated text messages. More

by nettasumner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Boulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

February 28, 2024

Service advisor went above & beyond promoting excellence customer service. Keep up the good work Tks More

by U. S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bloch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Ciocca Subaru of Philadelphia responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Subaru of Philadelphia your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

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