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Ciocca Subaru of Philadelphia

Philadelphia, PA

4.9
301 Reviews

1400 S 33rd St

Philadelphia, PA

19146

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Showing 301 reviews

November 26, 2025

Dear Gabby, we want to thank you for being professional , and thoughtful ... As our sales representative you answered all our questions and helped us through the process of leasing our car. As for the car ag More

by Pbevilacqua2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avery Stone was the best, and we will be seeing him soon., Ryan Concord, Avery Stone, Gabriella Perim
Dec 01, 2025 -

Ciocca Subaru of Philadelphia responded

Pat and Marie, Thank you so much for your wonderful review and for taking the time to share your experience. We’re delighted to hear that Gabby provided professional, thoughtful service and was able to guide you smoothly through your leasing process. She will be so happy to know her efforts made a difference. We also appreciate your kind words about our dealership and inventory — it’s great to know you were pleased with what you found here. We’re truly grateful to have had the opportunity to work with you, and we’re honored that you felt fortunate to have Gabby as your sales representative. Wishing you both a very Happy Thanksgiving, and we’re always here if you need anything in the future!

November 18, 2025

This was probably the best experience my wife and I ever had with a vehicle purchase. Starting with Charles in the BDC, and then Will as our Product Specialist, and finally with sales manager Ryan and fina More

by damondamanti
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Willis, William Chaney, Charles Gold, Ryan McCusker
Nov 18, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much, Damon! We’re thrilled to hear that this was the best vehicle-buying experience you and your wife have had. Charles, Will, Ryan, and Steve will be delighted to know they made such a positive impact. We truly appreciate your recommendation and your trust in our team. We look forward to welcoming you back to Ciocca Subaru of Philadelphia for your next purchase!

November 18, 2025

Wonderful experience all around. Very upfront with pricing and did not play weird games. This was very appreciated. I tried to work with 2 other area dealers and it just got weird fa More

by norwahl2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Willis, William Chaney, Charles Gold
Nov 18, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you so much for sharing your experience! We’re thrilled to hear that our upfront pricing and straightforward approach made the process easy and comfortable for you. We know how frustrating it can be when things get complicated or unclear, so we’re glad we could provide a refreshing experience. We truly appreciate your recommendation and hope to work with you again in the future!

November 16, 2025

Very nice facility. Bathrooms are clean. Large waiting are for service with extra spaces to do work. More

by jazdanzer2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Chaney
Nov 18, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for the great feedback! We’re glad to hear you enjoyed our facility and found the waiting area comfortable and convenient. We appreciate you noticing the cleanliness and the space to get work done. We look forward to welcoming you back!

November 10, 2025

Our experience was great. From Ken our salesman to all the team at the dealership, we never felt pressured or uncomfortable. Everyone was delightful to work with. More

by debralefkowitz5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario, Ryan McCusker, Avery Stone
Nov 12, 2025 -

Ciocca Subaru of Philadelphia responded

Hi Debra, Thank you for the wonderful review! We're thrilled to hear you had a great experience with Ken and the rest of our team. It’s great to know you felt comfortable and never pressured throughout the process. We truly appreciate your kind words and hope you enjoy your new vehicle!

November 08, 2025

The whole experience was wonderful. Everyone was welcoming and made my father in law very comfortable making this decision. We especially enjoyed the tech walk through. Keep up the team More

by kevinhasenour
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Abarca, Steve Baxter, Avery Stone
Nov 10, 2025 -

Ciocca Subaru of Philadelphia responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

October 31, 2025

The service and courtesy is really terrific. They have certainly addressed any problem I’ve had quickly, efficiently, and with a warm, friendly . More

by holly.ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehgan Dornisch
Nov 03, 2025 -

Ciocca Subaru of Philadelphia responded

Holly, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 28, 2025

Ken was fantastic. He made sure everything we wanted we got! Great experience the team. More

by robertgreco9701
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Delrosario
Oct 29, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you, Robert! We’re thrilled to hear that Ken and the team made your experience such a great one. He always goes above and beyond to ensure his customers leave happy. We also love the photo — what a great shot! Enjoy your new Subaru and thanks for choosing Ciocca Subaru of Philadelphia!

October 28, 2025

The car is amazing! Thank you so much for helping me out I appreciate your help alot. More

by steventruong1234
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Abarca, Ryan Concord
Oct 29, 2025 -

Ciocca Subaru of Philadelphia responded

We appreciate you taking the time to write us a review, Steven! Please let us know if we can do anything else to help!

October 22, 2025

Fast, great customer service, great waiting room , clean , modern facility, great communication very please with everything More

by grumbayan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Oct 23, 2025 -

Ciocca Subaru of Philadelphia responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit!

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