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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,909 Reviews
Call Dealership (908) 782-2025
View Awards

167 NJ-31

Flemington, NJ

08822

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3,909 Reviews of Ciocca Subaru of Flemington

December 03, 2023

Great communication, thorough work, mechanic clearly explained everything that my car needed. Easy to schedule service and fair pricing. More

by zmiracle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Eric Henderson, Kyle Opie, Michael Castor, Jeff Aranjo, Michael Homeijer, Corey Smith, Joe Rivera, Alex LeVicchi
Report | Print
Dec 04, 2023 -

Ciocca Subaru of Flemington responded

We're so glad to hear it! Thank you for the great review, zmiracle! We're always here to help if anything else comes up!

December 03, 2023

Excellent service in every department from sales, parts and service at this dealership. World class! More

by TheresaE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not see the man in parts department listed., Jeff Aranjo, Michael Homeijer, Corey Smith
Report | Print
Dec 04, 2023 -

Ciocca Subaru of Flemington responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

December 02, 2023

When I purchased the car it included 2 free oil changes. Apparently the 2nd one had be done within the first 12 months. I was 10 days late. You’d think they would have given me the benefit of the doubt. More

by KJM14040
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Castor
Report | Print
Dec 04, 2023 -

Ciocca Subaru of Flemington responded

I'm sorry to read about your experience with the oil change offer. We can certainly understand your frustration and invite you to reach out directly if you'd like to discuss the situation further. Respectfully, Michael Castor - General Manager - mcastor@cioccadealerships.com

December 02, 2023

My service rep was very nice, everyone was very polite and professional from start to finish. They addressed all my concerns and stayed in touch with me throughout the process. More

by Nes163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Aranjo, Michael Homeijer, Corey Smith
Report | Print
Dec 04, 2023 -

Ciocca Subaru of Flemington responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

December 01, 2023

I had a problem with scheduling and my appointment but they then went out of their way to correct it. More

by Diane
Recommend Dealer
Yes
Employees Worked With
Rich Pocsi and Hector , Michael Homeijer
Report | Print
Dec 01, 2023 -

Ciocca Subaru of Flemington responded

Diane, we appreciate your understanding and patience with the scheduling hiccup. We're glad our team at Ciocca Subaru of Flemington could make things right for you!

December 01, 2023

Welcoming. Informative. Would use them again. A quick and powerful experience. From start to end easy. More

by MUGGS1946
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Alex Leist
Report | Print
Dec 01, 2023 -

Ciocca Subaru of Flemington responded

Thank you for the 5-star rating! We're glad to know you had a positive experience with our team at Ciocca Subaru of Flemington. We look forward to serving you again in the future! Safe travels!

December 01, 2023

Dropped vehicle off received complimentary vehicle was not pressured to make any additional repairs but was notified of needed repairs. Thorough job done no hassles and super friendly and polite personnel More

by kimberlybrownstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Homeijer, Joe Rivera
Report | Print
Dec 04, 2023 -

Ciocca Subaru of Flemington responded

Kimberly, we're glad to know you had a hassle-free experience at Ciocca Subaru of Flemington. We aim for thoroughness and friendliness in our service! Thanks for the positive feedback!

November 30, 2023

The. Flemington dealership was 100% great to work with very knowledgeable team of experts would highly recommend. More

by Jenny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Heater, Jeff Aranjo, Michael Homeijer, Corey Smith
Report | Print
Dec 01, 2023 -

Ciocca Subaru of Flemington responded

Hey Jenny, thank you for the positive review! We're delighted to know that you had a great experience with our knowledgeable team at Ciocca Subaru of Flemington. We appreciate your recommendation and see you again! Safe travels!

November 30, 2023

Very nice. And courteous department. They really tried to accommodate everything I asked for any constantly kept me informed. More

by Pizza guy
Recommend Dealer
Yes
Report | Print
Nov 30, 2023 -

Ciocca Subaru of Flemington responded

We're glad to know you had a positive experience with our team at Ciocca Subaru of Flemington! We strive for excellent communication and service. Thanks for your feedback, we appreciate it!

November 30, 2023

Excellent service. Very Responsive. Shane. The service guy, was always prompt to respond. Love flemington, Subaru. More

by EMABREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
Nov 30, 2023 -

Ciocca Subaru of Flemington responded

Thanks for the positive feedback! We're glad to know Shane and our team at Ciocca Subaru of Flemington were able to provide you with excellent service. Enjoy your time on the road!

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