Ciocca Subaru of Flemington

This was the first service for my 2023 Crosstrek. There have been major changes in the service dept since our last visits in Feb and July 2023, new service manager, new service associates, new assist There have been major changes in the service dept since our last visits in Feb and July 2023, new service manager, new service associates, new assistants, retirements and folk moving on, etc. Most of these changes had happened within the last month with new personal. Even though Michael had been there less than a month, he took very good care of overseeing my Crosstrek's first service, a simple service of oil change, tire rotation, and free multipoint inspection. The only conusfin part of the service, was that while the tech (Ryan) gave me numbers for my battery, tires and brakes, they were not listed on my receipt. And it was unclear to me what fluids were checked, in particular the washer fluid. These items used to listed on my receipt and I hope that they go back to listing all items checked in the free mulit-point inspection as I use my old receipts to be alert for what I might need on future services. I am still new to the Crosstrek and getting used her new to features, in this case the eyesight camera on my front windshield. As I could not easily see how much fluid was in washer fluid tank I went in the next day and Ryan, who took care of my service the day before filled the washer fluid tank to the top, in fact he had told me he had filled it the day before. I knew where the washer fluid tank but he showed it to me again. I was appreciative of the time he spent and that he did fill the washer fluid tank to the top while respecting me. He was very sweet and took a little time to answer my questions about what washer fluid I can use on my eyesight windshield. He told me I can use any fluid but understood my questions about eyesight and washer fluid. More

Over priced was quoted a price and if I hadn’t noticed I would have paid more would have paid more More

The dealership and especially William Halloran made every attempt to make sure I felt comfortable about buying the car and comfortable about driving the car.. I especially like the fact that he took the time attempt to make sure I felt comfortable about buying the car and comfortable about driving the car.. I especially like the fact that he took the time to show me as many car features as possible. It was time well spent at the dealership. More

They always work me in when I have an emergency and need to get back on the road quickly! to get back on the road quickly! More

Salesperson Candida was so helpful and patient explaining all q the features of my new Forester. Finance, Manager and Service staff were pleasant. Would recommend dealership to others. all q the features of my new Forester. Finance, Manager and Service staff were pleasant. Would recommend dealership to others. More

Excellent. Very attentive. Hard sell but nice folks. They do seem to actually care about people and not just trying to make a buck. Highly recommend. Very attentive. Hard sell but nice folks. They do seem to actually care about people and not just trying to make a buck. Highly recommend. More

The sales associate was very patient and accommodating. In general, the staff was very friendly and provide a great customer service. In general, the staff was very friendly and provide a great customer service. More

It was great working with William Holleran. He is very Respectful+not high prssure.+very professional He is an assett to your Dealership. He is very Respectful+not high prssure.+very professional He is an assett to your Dealership. More

I had a great experience at Ciocca Subaru in Flemington! The salesperson Jeanette was very friendly, extremely knowledgeable, professional, and did not make me feel pressured or rushed with my decision. She The salesperson Jeanette was very friendly, extremely knowledgeable, professional, and did not make me feel pressured or rushed with my decision. She was careful to explain every detail of my new Forester Premium. I did not dream that I would walk in (to test drive and start a new car search) and then drive out with a new car the same day! Jeanette was a pleasure to work with. Tom in financing was also very friendly, explained in great detail and made the process and paperwork very easy. Many thanks to the team! More

Great dealership, walk in with a trade in and a dream, walked out with brand new WRX Premium and Soltara Limited. Could not be happier. Thank Dan and Eric for making our summer!!! walked out with brand new WRX Premium and Soltara Limited. Could not be happier. Thank Dan and Eric for making our summer!!! More