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Ciocca Subaru of Flemington

Flemington, NJ

4.6
3,909 Reviews

167 NJ-31

Flemington, NJ

08822

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3,909 Reviews of Ciocca Subaru of Flemington

November 10, 2023

They were polite, efficient, and thorough. I have no problems with my car and hopes to use it a few more years before I trade it in More

by BULLOCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Homeijer
Nov 13, 2023 -

Ciocca Subaru of Flemington responded

We're glad to know you had a positive experience with us at Ciocca Subaru of Flemington! We appreciate your feedback and look forward to assisting you when it's time for that trade-in. Safe travels until then!

November 10, 2023

It was easy to schedule an appointment for service. I plan on going on a road trip so I wanted the Subaru really for the highway Jeff the Service Writer did an excellent job everything was done on ti More

by MBEMIS47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Aranjo, Corey Smith
Nov 13, 2023 -

Ciocca Subaru of Flemington responded

Thank you for trusting the Ciocca Subaru of Flemington team with your vehicle! We're happy to hear Jeff provided an excellent experience and we look forward to assisting you with any future automotive needs. Take care and safe travels on your road trip!

November 10, 2023

Had to wait 1. 5 hours for express appointment but it's understandable. Professional employees, relaxing wait More

by MY2NICS
Recommend Dealer
Yes
Employees Worked With
Hector Ascevedo
Nov 13, 2023 -

Ciocca Subaru of Flemington responded

We appreciate your understanding regarding the wait time and are glad to know you found our team at Ciocca Subaru of Flemington professional. Thanks for sharing your experience!

November 10, 2023

Outstanding staff make buying a Subaru so easy. Offered services are way above other dealerships. More

by LML4104
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannette Macpherson, Tom Plante, Michael Castor
Nov 13, 2023 -

Ciocca Subaru of Flemington responded

Wow, thank you so much for the kind review! We appreciate you trusting our Ciocca Subaru of Flemington team with your business and hope we have the privilege of working with you again in the future!

November 10, 2023

Poor setup of communication with customers. It appears that there is a central queue from which multiple call, but the queue does not get updated properly. For this particular service, the prom More

by Subaru101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hector
November 09, 2023

Total new look but still same great service, excellent work and helpful attentive staff. Love the video review with technician! Always feels like I'm driving away in a new car! Thank you! More

by KT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Homeijer, Corey Smith
Nov 09, 2023 -

Ciocca Subaru of Flemington responded

Thank you for the 5-star rating! We're glad to know you enjoyed the new look and the same great service at Ciocca Subaru of Flemington. We appreciate your feedback and look forward to seeing you again! Safe travels!

November 09, 2023

great service, work completed as requested, cost manageable, friendly service staff were helpful, great customer service again More

by pmichaelb
Recommend Dealer
Yes
Employees Worked With
Jeff Aranjo
Nov 10, 2023 -

Ciocca Subaru of Flemington responded

Michael, we're glad to know you had a great experience with our service team at Ciocca Subaru of Flemington. We appreciate your feedback and look forward to serving you again in the future!

November 09, 2023

We had read good reviews about Jeanette Macpherson before we set foot in the dealership, so we felt fortunate that she was the one who greeted us. We find high-pressure salespeople to be a turn off and would More

by OLDANCESTOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Leist, Eric Henderson, Jeannette Macpherson
Nov 10, 2023 -

Ciocca Subaru of Flemington responded

We're glad to know that Jeanette's approach matched your expectations and made your experience at Ciocca Subaru of Flemington a positive one. We believe in giving our customers the space they need, so it's great to see this reflected in your visit. Thanks for sharing!

November 08, 2023

Tire Pressure Management System error diagnosis and repair of one faulty sensor. Problem fixed, although quite pricey. More

by jsbaum
Recommend Dealer
Yes
Employees Worked With
Michael Homeijer
Nov 08, 2023 -

Ciocca Subaru of Flemington responded

Thank you for the review and feedback. We're so glad we could resolve your issue and hope you won't hesitate to reach out if our Ciocca Subaru of Flemington can be of service again in the future!

November 08, 2023

Easy scheduling. Service professionally and competently completed on time. Vehicle was also washed and dried. More

by GENEBETSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Aranjo, Michael Homeijer, Corey Smith
Nov 09, 2023 -

Ciocca Subaru of Flemington responded

We're glad to know that you found our scheduling easy and service professional at Ciocca Subaru of Flemington. Thanks for appreciating the car wash too!

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