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Ciocca Ford of Souderton

Souderton, PA

4.6
468 Reviews
Call Dealership (215) 486-2515

3470 Bethlehem Pike

Souderton, PA

18964

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468 Reviews of Ciocca Ford of Souderton

September 30, 2024

Loved the valet service. Pricing for routine work was pricey. Checked other sources, was in line with dealer pricing. Always recommend additional work that can wait. More

by TOM.SAVAGE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Oct 01, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 30, 2024

The service center was professional and serviced my vehicle in a timely fashion. All my questions were answered and the service was done right. More

by lmmiller0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Oct 01, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

September 27, 2024

Paul was excellent in accommodating my needs I had just leased the car from that dealership in May and the inspection was due in August. He arranged for a free service! More

by SYLVIAKALAZS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Oct 01, 2024 -

Ciocca Ford of Souderton responded

Thanks Sylvia, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

September 26, 2024

They were able to resolve my issues quickly. They also kept me updated as things progressed . More

by JOSEPH.HOLDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Oct 01, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

September 24, 2024

The communication is unparalleled and the service is excellent. I am very happy With the attention I received. More

by TAPOUT333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams, Paul Roderman
Report | Print
Sep 26, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Tapout! We're always here to help if anything else comes up!

September 22, 2024

Service was friendly, prompt and timely. I was glad to receive videos and texts to keep me informed. More

by Scott-traveler 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Sep 23, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

September 22, 2024

Always a great experience. These folks always have me in and out in no time. Granted I drive a 2020 F150 and I maintain it well. Nevertheless can easily recommend them based o More

by BUDMEREDITH_TAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams
Report | Print
Sep 23, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

September 21, 2024

Quick to get me in the shop to check flat tire. Tires were ordered, installed and done the next day! More

by Andy Byer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Sep 23, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Andy! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

September 19, 2024

The people were very nice and professional. They fixed the car when they said they would More

by 57chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams
Report | Print
Sep 20, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, 57chevy! If there is anything else we can do to help just let us know! Have a great day!

September 18, 2024

This is my favorite dealership when my car needs service. They’re very thorough and honest with me. And they’re happy to assist me with anything I may need or anything I have questions about. More

by KIMBERLYMCWILLIAMS91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler!, Paul Roderman, Brianna Holmes
Report | Print
Sep 19, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Kimberly! We're always here to help if anything else comes up!

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