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Ciocca Ford of Souderton

Souderton, PA

4.6
468 Reviews

3470 Bethlehem Pike

Souderton, PA

18964

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468 Reviews of Ciocca Ford of Souderton

October 15, 2024

Excellent service and great communication. I really like Paul I think he is exceptional at his job. I am not a fan of using dealerships for my vehicles due to past experiences but I feel that More

by EZANTIQUES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Oct 18, 2024 -

Ciocca Ford of Souderton responded

Thanks Ezantiques, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 15, 2024

excellent customer service. excellent mechincal service. I am a long time customer and a returning customer. More

by GSJU611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Oct 18, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Gsju! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

October 14, 2024

Best experience every time! As soon you walk in, you're greeted with a smile. Everyone is helpful and very informative. More

by donato.cheri1001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Oct 15, 2024 -

Ciocca Ford of Souderton responded

Our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

October 14, 2024

Ciocca was very forthcoming and accommodating and fair. They were upfront and made everything as simple as possible. More

by TRACEY.COHEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Smith—five stars, Kamila Zwolinski, Devin Kroll
Oct 15, 2024 -

Ciocca Ford of Souderton responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you. Congratulations and welcome to our family!

October 14, 2024

Found the perfect Mustang GT I was looking for. Outstanding customer service. Pleasure to do business with. More

by STEVERUTH1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Jeremy and Mike., Devin Kroll
Oct 15, 2024 -

Ciocca Ford of Souderton responded

Hi Steve, thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

October 14, 2024

They offer to pickup my truck which worked great for me. Pickup and return were spot on what they quoted me allowing me to use my day as I needed. More

by michaewm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Oct 15, 2024 -

Ciocca Ford of Souderton responded

Thank you for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 14, 2024

Extremely helpful, and honest. Also followed up with every question until I was fully satisfied . More

by RISINGPJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bleim , Devin Kroll
Oct 15, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Risingpj! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 11, 2024

They always treat me and my vehicles well. I recommend them to family and friends. More

by MIKEUTTERBACK727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Oct 14, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 10, 2024

They have the most convenient service center. I needed a state inspection, oil change and tire rotation. They offered to pick up the vehicle and then left it in my driveway when they were done. I More

by bobbrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Oct 14, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, bobbrum! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

October 09, 2024

Easy to set up an appointment online. Professional service, before, during, and after the appointment. More

by Pacittomark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Oct 10, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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