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Ciocca Ford of Souderton

Souderton, PA

4.7
468 Reviews

3470 Bethlehem Pike

Souderton, PA

18964

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468 Reviews of Ciocca Ford of Souderton

November 04, 2024

From sales to service, they have consistently shown extraordinary attentiveness to what I needed. There was absolutely no sales pressure and terrific, prompt aftermarket services as well as answering q More

by scottanton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael (sales) Mike (sales manager), Tyler (service
Nov 05, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Scott! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

November 02, 2024

All the folks at Ciocca Ford of Souderton were all pleasant and customer service was a priority with myself and all around me, while I was waiting. More

by KTSCHAAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Nov 05, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

October 31, 2024

They are very slow in responding to customer service make promises they don't keep the only reason I use them is they are close to my home More

by JWENINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman, Paul Roderman
October 30, 2024

Great and smooth transaction. Very happy with the dealership and will buy all of my future vehicles there. More

by BHENN369
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales manager, Mike, Kamila Zwolinski, Devin Kroll
Oct 31, 2024 -

Ciocca Ford of Souderton responded

Hi Bhenn, thanks for the recommendation. Our team at Ciocca Ford of Souderton values your feedback and looks forward to seeing you again soon.

October 29, 2024

A lot of standing around. Over two hours to get an oil change. Big waste of time. More

by Ian34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Roderman
October 27, 2024

The service after the sale is not very good. Try to get help with a problem no one will help More

by RANDYCOOKSON9911
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
October 26, 2024

They were on time, efficient, and very professional. I have no reservations about using them again. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Oct 29, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Steve! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

October 26, 2024

Salesman were professional and to the point. No gimmicks or hard sale speeches. Delivered as promised. More

by RICHDLONG1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elisabeth Scully , Noah Bezanis
Oct 29, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for sharing! We are so glad that our team offered you such a positive and memorable experience. Congratulations and welcome to our family!

October 25, 2024

Ciocca provided efficient and professional service, knowledgeable technicians, fair pricing, quick turnaround, and excellent customer communication. More

by TTRUMBORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Oct 25, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Ttrumbore! If there is anything else we can do to help just let us know! Have a great day!

October 25, 2024

Oh, Ciocca ford, I came for a tune, And figured id be there all afternoon. Wondered if I’d be dealing with a goon. Or some stinky bafoon. But my surprise. It was a really nice guy. He let me kno More

by abuncher13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Stinson, JP Stowman
Oct 29, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, Abuncher! If there is anything else we can do to help just let us know! Have a great day!

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