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Ciocca Ford of Souderton

Souderton, PA

4.7
469 Reviews
Call Dealership (215) 486-2515

3470 Bethlehem Pike

Souderton, PA

18964

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469 Reviews of Ciocca Ford of Souderton

March 28, 2024

Really helpful and friendly, would definitely recommend my friends to come to the dealership if they need something. More

by victorlopezr985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski, Noah Bezanis
Report | Print
Mar 29, 2024 -

Ciocca Ford of Souderton responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

March 28, 2024

This dealership is very Clean very good hospitality friendly would recommend to friends and family More

by Kevinmueller690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Mar 29, 2024 -

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

March 28, 2024

Quick communication. Reasonable pricing and the videos from the mechanic are very helpful. Will recommend More

by BDROWE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Mar 29, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Bdrowe! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 23, 2024

I had a great experience with the dealership. The service response time was excellent. Communication was consistent and I always felt I knew the status of the vehicle. Everyone I worked with was More

by CRAIG.RIFKIN
Recommend Dealer
Yes
Employees Worked With
Tim Adams, Tim Adams
Report | Print
Mar 26, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Craig! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

March 20, 2024

John Paul kept me appraised at each step where battery needed to be tested for Ford warranty & told me the steps required & then it was approved & met timing he gave me. More

by DONEGAL25
Recommend Dealer
Yes
Employees Worked With
John Paul & he was great!
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Jul 12, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Donegal! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 20, 2024

Their service department is fantastic, from every tech to every manager. I buy my trucks at ciocca because of their service department. More

by JSNNAPOLITAN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Mar 21, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 20, 2024

Ciocca Ford is my local dealership and I’m glad that they are. They always do top notch work on my cars and my Service Advisor, Paul is outstanding to work with. I even bring my Porsche to Ciocca Ford f More

by cbrous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Mar 21, 2024 -

Ciocca Ford of Souderton responded

Thank you for your kind review! We pride ourselves on providing excellent customer service and we're glad to hear that you had a positive experience with us. We appreciate your feedback and hope to serve you again soon.

March 16, 2024

Very relaxed and everyone was kind. There was no pressure at all and fast From the beginning of the purchase to the very end was very easy and relaxed More

by DANJOEMILLER
Recommend Dealer
Yes
Employees Worked With
Whitney Smith, Whitney Smith
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March 15, 2024

Excellent dealership with Patrick, John and Sam. Screw up financing but they were able to correct it. More

by Kaopsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday, Jonathan Cotton, Sam Ettore
Report | Print
Mar 15, 2024 -

Ciocca Ford of Souderton responded

Hi Kaopsu, thanks for the recommendation. Our team at Ciocca Ford of Souderton values your feedback and looks forward to seeing you again soon.

March 14, 2024

Very good servicefrjendu people would recommend thos dealer to anyone repairs. Were dons quickly would use them agajn More

by SEEG222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
Report | Print
Mar 15, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

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