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Ciocca Ford of Souderton

Souderton, PA

4.7
466 Reviews

3470 Bethlehem Pike

Souderton, PA

18964

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466 Reviews of Ciocca Ford of Souderton

April 05, 2024

Word, word, word, word, word, word, word, word, word, word, word, word, word, word, word, word, word More

by daveinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams, Paul Roderman
Apr 05, 2024 -

Ciocca Ford of Souderton responded

Thank you for rating us Dave.

April 04, 2024

The last two times I have been there they have not given me a video of the whole car like they used too. Also they used to tell me what my car needed whenever I get a oil change that didn’t happen either. E More

by Cholley333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Adams
April 04, 2024

Received my free oil change work was relatively quick and hassle free. However $42 for a tire rotation seemed high. More

by TNT114
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tim Adams
Apr 05, 2024 -

Ciocca Ford of Souderton responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. We apologize if you feel our pricing is too high, we will review your comments with our management team. Please let us know what we can do for you in the future.

April 03, 2024

They were very helpful and they kept their word on everything they said they would do More

by FISHNPRO247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
April 02, 2024

Always friendly, informative, respectful. I can get a convenient appointment, they always offer a ride if I need one, and I like keeping informed thru texts. More

by Scott-traveler 123
Recommend Dealer
Yes
Employees Worked With
Tim Adams, Tim Adams
Apr 02, 2024 -

Ciocca Ford of Souderton responded

Scott, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

April 02, 2024

Very impressed with the video from the tech inspecting my truck. Did a walk around while it was on the lift. Said it needed rear rotors and pads. Excellent communication. Everyone in the dealership is very More

by LOUISHENRYJR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Paul Roderman
Apr 02, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Louis! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

April 01, 2024

Great! Most convenient and easy car service experience I've ever had and I've been raving about it to friends and family! More

by KateK
Recommend Dealer
Yes
Employees Worked With
Tim Adams, Tim Adams
Apr 02, 2024 -

Ciocca Ford of Souderton responded

Thank you very much for such a great review, Kate! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

March 28, 2024

Really helpful and friendly, would definitely recommend my friends to come to the dealership if they need something. More

by victorlopezr985
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski, Noah Bezanis
Mar 29, 2024 -

Ciocca Ford of Souderton responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

March 28, 2024

This dealership is very Clean very good hospitality friendly would recommend to friends and family More

by Kevinmueller690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Mar 29, 2024 -

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

March 28, 2024

Quick communication. Reasonable pricing and the videos from the mechanic are very helpful. Will recommend More

by BDROWE110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Mar 29, 2024 -

Ciocca Ford of Souderton responded

We are so glad to hear this, Bdrowe! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

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