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Ciocca Ford of Souderton

Souderton, PA

4.7
469 Reviews
Call Dealership (215) 486-2515

3470 Bethlehem Pike

Souderton, PA

18964

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469 Reviews of Ciocca Ford of Souderton

June 05, 2024

he is really caring, he really takes care of the problems we have regarding my car More

by nadege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams, Paul Roderman
Report | Print
Jun 05, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, nadege! We're always here to help if anything else comes up!

June 05, 2024

I took my car for repair because the backup camera was only working intermittently. They charged $300 for a software update. They told me the car was fixed and ready for pick up. When I put the car in rev More

by Sad Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Choosing Not to rate
Report | Print
June 04, 2024

Car was in for recall repair. Work was done on time and they kept me updated with progress More

by JIMDOC628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
Report | Print
Jun 04, 2024 -

Ciocca Ford of Souderton responded

Hi Jim, thanks for the recommendation. Our team at Ciocca Ford of Souderton values your feedback and looks forward to seeing you again soon.

June 04, 2024

I like the idea of them picking up the car and delivering it back to me. Nice work!! More

by JUDYKOENIG497
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman
Report | Print
Jun 05, 2024 -

Ciocca Ford of Souderton responded

Judy, thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 03, 2024

2019 Ford Expedition Sunroof needed to be replaced. Grease all of head liner, sloppy. $2,000 bill. Pitiful. More

by GSLANDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
June 02, 2024

Ciocca Ford is very hospitable and offers excellent customer service. Their service is easy to get an appointment and completes the work as promised. More

by DIVESILBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Solliday, Paul Roderman
Report | Print
Jun 03, 2024 -

Ciocca Ford of Souderton responded

Thank you for trusting us with your vehicle's maintenance needs and making Ciocca Ford of Souderton your shop of choice! We appreciate your business and thank you for taking the time to share your experience at our shop!

June 01, 2024

I enjoy the feature of vehicle pickup and delivery at my office. Work is very thorough and of good quality. More

by JAY.CLOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Jun 03, 2024 -

Ciocca Ford of Souderton responded

Hi Jay, thank you for sharing your positive experience with our Service Department. We strive to meet our customers' needs and are delighted to have been able to assist you.

June 01, 2024

Great service. JOHN PAUL did a great job getting the truck done as fast as he can. He was very helpful. Called to let me know what was getting done. More

by DOT3150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales person
Report | Print
Jun 03, 2024 -

Ciocca Ford of Souderton responded

Thank you for the great review, Dot! We really appreciate it! Don’t hesitate to contact us if there is anything else we can do for you!

June 01, 2024

Had never dealt with this gentleman before usually I deal with Tim or John Paul. I brought my car in for a routine oil change and tire rotation. Was alittle taken back when I was informed that with everyth More

by janestasen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Jun 03, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, janestasen! If there is anything else we can do to help just let us know! Have a great day!

May 31, 2024

Timely And very courteous. Easy to make an appointment for when you’re going to wait for vehicle. More

by BETS623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
Report | Print
Jun 03, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, Bets! We're always here to help if anything else comes up!

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