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Ciocca Ford of Souderton

Souderton, PA

4.7
466 Reviews
Call Dealership (215) 486-2515

3470 Bethlehem Pike

Souderton, PA

18964

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466 Reviews of Ciocca Ford of Souderton

June 13, 2024

Our service encounters at Ciocca Souderton are always smooth and transparent. Their valet service is top notch. More

by NOREENSUPPLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
Report | Print
Jun 13, 2024 -

Ciocca Ford of Souderton responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business.

June 13, 2024

They were very good about fixing my car and addressing the recall issue it was nice to see a video also More

by mgaspar20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
Report | Print
Jun 13, 2024 -

Ciocca Ford of Souderton responded

Thanks for sharing your experience with us, mgaspar! If there is anything else we can do to help just let us know! Have a great day!

June 12, 2024

The staff - everyone I talked to including the receptionist and mechanic - were amazingly nice and courteous. I highly recommend this Service Department!! Thanks. More

by toneatto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Stowman, Tim Adams, Paul Roderman
Report | Print
Jun 13, 2024 -

Ciocca Ford of Souderton responded

Thanks toneatto, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

June 12, 2024

Very Helpful ! Kind ! Friendly ! Easy to talk too 😊 Also very knowledeable about the new car ! More

by Ronald S Couitom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Zwolinski
Report | Print
Jun 13, 2024 -

Ciocca Ford of Souderton responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

June 07, 2024

Ciocca Ford of Souderton has a spacious lounge. I can easily make appointments and the staff is friendly. More

by MEBJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams, Paul Roderman
Report | Print
Jun 10, 2024 -

Ciocca Ford of Souderton responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 07, 2024

Noah, Preston, Dave, Tj and all the staff at the Souderton location were Rock Stars! This was the first time buying a car in 18yrs and they made everything super easy and overall an absolutely wonde More

by PITYPARTY2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Stinson, Noah Bezanis
Report | Print
Jun 10, 2024 -

Ciocca Ford of Souderton responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

June 06, 2024

I'm always pleased with the work they do. Also, they explain everything they did and what may be needed in detail. More

by PHILPHAN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Roderman
Report | Print
Jun 10, 2024 -

Ciocca Ford of Souderton responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

June 05, 2024

he is really caring, he really takes care of the problems we have regarding my car More

by nadege
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams, Paul Roderman
Report | Print
Jun 05, 2024 -

Ciocca Ford of Souderton responded

We're so glad to hear it! Thank you for the great review, nadege! We're always here to help if anything else comes up!

June 05, 2024

I took my car for repair because the backup camera was only working intermittently. They charged $300 for a software update. They told me the car was fixed and ready for pick up. When I put the car in rev More

by Sad Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Choosing Not to rate
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June 04, 2024

Car was in for recall repair. Work was done on time and they kept me updated with progress More

by JIMDOC628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Adams
Report | Print
Jun 04, 2024 -

Ciocca Ford of Souderton responded

Hi Jim, thanks for the recommendation. Our team at Ciocca Ford of Souderton values your feedback and looks forward to seeing you again soon.

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