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Ciocca Chrysler Dodge Jeep Ram of Hanover
Hanover, PA
229 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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229 Reviews of Ciocca Chrysler Dodge Jeep Ram of Hanover
May 08, 2024
I walked in for an oil change and tire rotation. No problem, they took me right away. Service was finished with my maintenance in 45 minutes. I will return for all my vehicle maintenance. No problem, they took me right away. Service was finished with my maintenance in 45 minutes. I will return for all my vehicle maintenance. More
by M.hess73
Employees Worked With
Michael Wantz
April 29, 2024
Took my 2014 patriot in for inspection and was told I needed new brakes and rotors quoted $800. The rotors seemed smooth to me so I decided to take it somewhere else to get a second quote . The brake sh needed new brakes and rotors quoted $800. The rotors seemed smooth to me so I decided to take it somewhere else to get a second quote . The brake shop I took it to told me everything was absolutely fine. No grooving on the rotors and more than half life on the pads. I bought my Patriot here at Apple, but probably won’t be shopping here again after this. More
by capnwes
Employees Worked With
Service dept.
April 27, 2023
I trusted them with my Grand Jeep Cheroke to fix a sunroof issue. well they did indeed fix the roof. but tell me why my Jeep came back to me with black grease all over the back seat (white interior) sunroof issue. well they did indeed fix the roof. but tell me why my Jeep came back to me with black grease all over the back seat (white interior). The work that was getting done was on the front upper Panel. of the car...so why was my car which was in a one shape and came back damaged. I called the service department. And they would not take my phone call. I will never take my Jeep there again. signed a very unhappy customer.. More
by Ldjindra59
Employees Worked With
never gave me his name or did they give me a work order copy., Michael Wantz, Matt Bardolf
April 27, 2023
They did work on my jeep my white i car seats ? Not white any more. They messed my seats up with black greese and to top things off they laughed and said no charge. Not white any more. They messed my seats up with black greese and to top things off they laughed and said no charge. More
by Ldjindra59
Employees Worked With
Very lower due to letting this happen in their shop refuses my telephone calls ! No charge? They new I would be charged a cleaning fee. Please don't do business with them I teusted then and look what I got , Shawn Wolford, Adam Jacobs, Michael Wantz, Matt Bardolf
February 21, 2023
Bought 2019 chevy trax and had it two days and the check engine light came on Had to take it back to be fixed. Said something to my salesman about the inside not being cleaned up and when you turned on the engine light came on Had to take it back to be fixed. Said something to my salesman about the inside not being cleaned up and when you turned on the fan in car smelled like smoke. So took it to stay overnight and pick up later the next day. When i got in i knew the inside did not get cleaned because handprint on dash was still there. I thought they would change the filters in the car for the smoke smell but guess not smell still there and bothers my sinuses. And they cleaned the outside but someone one must of hit the bottom part of front fender when pulling into carwash and snapped the corner of it my son saw it two days later. This is my first time buying here and will be my last. Am going to fix car and see if can trade it in at another dealership More
by midnite11705
Employees Worked With
Ross Myers
January 23, 2023
My truck was in for a recall issue and while on location it was damaged. The service manager viewed my video I made when I dropped it off showing no damage at that point. The manager took great care to get it was damaged. The service manager viewed my video I made when I dropped it off showing no damage at that point. The manager took great care to get my vehicle repaired. I purchased the truck at this dealership and I will return there for my next vehicle. More
by jeffmays202
Employees Worked With
Adam ? He took good care of me, Michael Wantz, Matt Bardolf
January 16, 2023
Honest ! ! What more can we say about Jessica Moose. Jessica was fantastic to work with !! It was so great to have a someone that truly understood what my fa ! What more can we say about Jessica Moose. Jessica was fantastic to work with !! It was so great to have a someone that truly understood what my family and I were looking for. The experience was so much fun. All questions we had about the vehicles and warranty were answered, which made us feel at home. More
by rshown52
Employees Worked With
Adam Jacobs
